We arrived on time for our booking at 9 am to go up in cable car and walk to the top. Waited for an hour as the cable car wasn't running due to windy weather at the top. Staff told us we could come back later if it opened. Came back at 2pm and were told we couldn't go up as we missed the tour at 9. Staff blamed each other and not very helpful so we nearly left extremely disappointed and upset before realising we could use the cable car tickets at least. An apology would have gone a long way.

Nice trip and saw a nice sunset and very nice nature and rock formations. Also the history is nice to hear

Took an organised tour with a local tour company while on our holiday in Tenerife to take us up to the volcano and a trip on the cable car taking you higher. £27 and 30minutes once up there to return back down. The place is beautiful and very busy, on checking the time 25 minutes in we went to get the cable car back down only to queue for 20 minutes then to find our coach had left without us.
When visiting mount Teide do your homework before going. DO NOT use the local tour companies. A local bus can take you there but the last one leaves at 4pm. You can book your tickets on line and I advise on doing has you may find once there they have sold out but check if your money will be refunded or tickets can be used on another day if the weather means the cable car doesn’t run. You will need at least a couple of hours once up there to explore and take in the beauty of the place. You can walk to the summit but be aware the air does get a little thin.
Although we got left behind the staff were absolutely wonderful in helping us arrange transport back to our hotel. Yes it cost us but we had a wonderful day and the views are breath taking