That is the worst hotel we've ever been in. Staff on management positions very rude, reception staff English level was very poor, no information about check in or check out. No communication in the restaurant, waiters- very poor service,very hard to explain to them what you want to drink. Only room cleanliness on very high standards. anything extra like poll or parking you need to pay 12€ per day, I think is a bit too much. For that 4star hotel I would expect much more than nice rooms. I wouldn't recommend to anyone! !!
- Official Description (provided by the hotel):
- In the north of Tenerife, one of the most beautiful places in the world thanks to its nature and landscape, Hotel Sol Costa Atlantis is situated. This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the famous Lagos Martianez. The 290 recently refurbished rooms wih sea or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, wifi connection, safety box (With charge) and balcony or terrace.Among the outside facilities you find a sun terrace, adults pool and a separate children's pool.The gastronomic offer includes a buffet restaurant with a spacious open air terrace, pool bar with a la carte restaurant and the In & Out bar with evening entertainment and chill out terrace.The mini club for our little guests (Summer) and the private parking (With charge) complete the offer.All your events find a special place in the Hotel Sol Costa Atlantis.Conference, conventions, incentive or meeting - there are 6 event rooms available, one of them with access to a terrace. All rooms count with daylight and a capacity up to 500 persons and are equipped with the most advanced technology to adapt your needs and requests.We place at your disposal highly sophisticated equipment of PA, projection cannons, plasma screens etc.Furthermore the hotel is "crowned" by a glass dome on the last floor which houses a spa with all kind of facilites, treatments, vip area and gym. From the spa (With charge) you enjoy spectacular view towards the sea and the Teide.The situation of the hotel right at the sea front, the commercial offer and the leisure options convert the place into a perfect choice to enjoy your holidays or event. ... more less
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- Also Known As:
- Beatriz Atlantis Hotel Puerto De La Cruz
- Beatriz Atlantis And Spa Hotel
- Sol Costa Atlantis Tenerife/Puerto De La Cruz