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All reviews valle mar rooftop pool sea front view room underground garage mattress topper small pool half board and the food comfortable hotel mini bar bed and breakfast basis buffet style stayed for weeks wonderful hotel room safe rooms are large top floor
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Reviewed 1 September 2017 via mobile

Stayed here for 6 nights in August. On arrival we were told that they had no booking for us. (Turns out Thomas Cook forgot to book us in) The hotel was full but the man on reception managed to move things around and find us a room. We was half board and the food was very good with lots of choice. The hotel is spotless and the beds are very comfy. The hotel is located across from the lido and despite others mentioning noise from the bar below the hotel we did not find this to be a problem at all.

Stayed: August 2017, travelled with family
1  Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ValleMar, Director Comercial at ValleMar, responded to this reviewResponded 5 September 2017

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

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Reviewed 20 August 2017 via mobile

I am just back from a week's stay in Valle Mar, and what an experience it was!

I was delighted when our coach dropped us off on the street we were staying on, as it was hopping with music and had a variety of different eateries, in contrast with other streets in Puerto de la Cruz.

We went for bed and breakfast, which had a great selection, and another night we tried the dinner, which is buffet style and delightful also. But if you want to be impressed then try lunch on the rooftop terrace, as the view of the ocean is to die for.

The rooftop terrace is also where the swimming pool is located, and has an abundance of loungers and umbrellas to shelter away from the sunshine. The hotel really couldn't have chosen a more suited location for the pool, as the view whilst swimming is breathtaking. Lovely spot to sunbathe whilst having a nice cold pint from the rooftop bar!

On floor 1 (if I can remember correctly!) there is a lovely garden full of sun loungers, a ping pong table, a sheltered area and a jacuzzi. There is also a bar to be found here, and it is a great place to chill out and read a book in the sunshine.

Each hotel room has a spacious balcony, some facing out to the ocean and others facing out to the garden. The rooms are big in themselves, as is the bathroom. A powerful hairdryer can be found in the bathroom, and the hotel leave lovely little tokens that come in handy, especially on your first night e.g. A razor, sachet of shaving foam, shower caps. Such a lovely touch! A fridge can also be put into your room on request (free of charge), and mini bar packages can be purchased from reception. Two separate wardrobes were also to be found in the double room I stayed in (great size!) along with a safe.

I am absolutely delighted with my stay at the Valle Mar. The location of Puerto de la Cruz was gorgeous in itself, but at times I found it difficult to leave the hotel as it was superb!

Stayed: August 2017, travelled as a couple
1  Thank KeevaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ValleMar, Director Comercial at ValleMar, responded to this reviewResponded 22 August 2017

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

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Reviewed 15 August 2017 via mobile

We have just returned from a stay at the Valle Mar and were more than satisfied with what we found. We stayed in rom 306 and this was the view from our balcony .
We rented a mini bar which cost 14.95 for the 8 days and came with water, beer and fruit juice in it and which we then stocked with our own drinks when they were finished .
The bathroom was great with a super walk in shower and large shower head with abundant hot water,also the hairdryer was powerful and not one of the antiquated styles that take forever to dry your hair.
We just stayed on a bed and breakfast basis as we prefer to try different restaurants each night but we saw that for dinner each night they had themed buffets( Spanish,Canarian,Italian etc). The buffet breakfast had something for every taste and the staff were friendly and efficient .
The pool area is very nice and the pool is heated and there are plenty of sunbeds . The views are amazing from here.
We booked parking for the week which was in an underground garage on a street parallel to the hotel and it was easy to find and use though I wouldn't like to be try to park a very large car in it. When we arrived we stopped in the street next to the hotel to unload our bags and then went to park the car.
All staff were friendly and helpful and the location of the Valle Mar is perfect with fabulous views our to sea .... I would have no hesitation in recommending it!

Stayed: August 2017, travelled as a couple
1  Thank beepbeepvroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ValleMar, Director Comercial at ValleMar, responded to this reviewResponded 18 August 2017

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

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Reviewed 12 August 2017

Stayed here for two weeks until 31 July (family in two rooms), Arrived late but were provided with a cold meal in the restaurant on arrival which was very welcome. Rooms were of a good size, both with sea views. We went with a half board option. Breakfast was good with all of the usual choices (cold and hot options). Dinner (buffet) was of a very good standard with plenty of choices. Waiting staff were friendly and very efficient. Plenty of sun beds beside the roof pool and on another level which were never full. The hotel is in a great location along the sea front but, as would be expected, it can be rather noisy late at night. Hotel also provided a room fridge and a late checkout (2pm) both free of charge, Would definitely stay here again,

Room Tip: Rooms not facing the sea are likely to be quieter
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ValleMar, Director Comercial at ValleMar, responded to this reviewResponded 18 August 2017

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

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Reviewed 9 August 2017

Just magnificent! The view, the rooms, the hotel in general from what I could see. My sister and I were next door to this in a marvellous HOTEL LAS VEGAS but if you really wanted to get away from it all - Stay at this one instead!!

Stayed: November 2016
1  Thank irish2atee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ValleMar, Director Comercial at ValleMar, responded to this reviewResponded 10 August 2017

Thank you for your rating. We are pleased that you enjoyed your stay, and we hope to see you again soon.

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