I recently returned from a week’s stay in the hotel with my partner. My parents have both stopped in this hotel once before too and informed me that the hotel used to be a ‘sol’ –perhaps the change of hand contributed to some of the disturbances people are writing about.
However, we had a brilliant week. I don’t often trust tripadvisor, everyone had their own opinion and always is different. But, for just under £700.00 – 2pax, 7nts, H/B what are you expecting?
I am aware that people may have spent more or less than this but, this hotel offers what any typical Canarian hotel would; a bed, a clean room, pools and sunbeds.
The pools are cool, yes, but, they are all like this in the Canaries, unless you’re in the summer months.
The main pool is heated – slightly warmer than most other pools I’ve even been in, in the Canaries. The top pool is significantly cooler but, both are VERY clean and the grounds are perfectly maintained. The lifeguards are brilliant around the pools, finding sunbeds the second they see you looking around, moving them around for you, fetching towels - you name it, and they always do it with a smile.
The hotel itself is nice, it’s clean, rooms too although, the bed may have been a touch on the hard side, we had no issues with the room. It was modern and clean, (I'm aware some parts of the hotel are being done up) For a good view and balcony with sun most of the time go for the higher floors overlooking the Mountains. When there's no cloud the view is beautiful.
Sadly, there was no A/C (in the winter months it’s turned off) which was a shame, but the reception staff helped by sending up a fan (within 5 minutes of us asking) along with 2 additional pillows.
The food, is standard, Dinner: unfortunately we never made it down before 9pm, so we often got the ends of the food – which were pretty… cold, but we expected it, and mainly it was just to nibble. The hall was always very busy, as to be expected, but the waiting staff always made it a pleasure, they did their best for us. Breakfast: Brilliant, I LOVE runny eggs and toast, every resort I’ve ever been to previously never manages to cook these well, they’re either cold, or hard… But not here, they are very good at cooking in this hotel; it’s just a shame that the options were slightly repetitive.
The hotel was ‘full of old people’ yes, but, this resort largely caters for the older generation and, the German nationality but, to be honest, I’d much prefer to spend my holiday around such folk (quiet and reserved) than loud mouthed English (as we had the misfortune of being in the room next door to):
This would be my only complaint, and I’d like to THANK the two Newcastle (I’m assuming) ladies who repetitively woke us up anywhere between 3am right through until 6am with their impeccable renditions of 70’s pop hits, screeches of laughter, loud mouthed common chatter, mockery and taboo. Well done, you successfully made my week so much harder to sleep.
The following quote was particularly entertaining: ‘The reception have asked us to keep the noise down, I mean, you’re all inclusive, if people are asleep at this time (4am) something’s wrong, you’re meant to do what you want on holiday, relax, go to bed when you want, get up when you want’ >> Well, I’d just like to say that NOT everyone was all inclusive in the hotel, and I was doing what I wanted on holiday, I was trying to relax before you started your god-awful performances during the early hours of the mornings, I did go to bed when I wanted (considering I work from 7 – 7 every day I think it’s not unreasonable to want a bit of sleep on holiday!) so, going to bed between 11 / 12 and waking up at a normal human hour of 8 / 9am is what most people do… or at least tried to until you got involved.
At your age, you women should be ashamed, it’s clear to see the example some people set to the younger generations and, no surprise we get branded with such a bad name. Albeit the disruptions of these women that ruined my week, the reception staff tried every night to help with this issue, however the courteous ladies just continued and ignored the calls and knocks on the door.
On a lighter and more final note: The staffs at this hotel were brilliant, they were always helpful and smiling, there was nothing that they couldn't’ / wouldn't do for you. With a particular mention for Geronimo in the kitchen – he was a pleasure to see.
I had a great week here; (minus the small disturbances) I hope you do too! And Please don’t be put off by bad reviews, it’s great for a cheap week… plenty to see and do around you, with a beautiful square down in the town centre. Also, try the Spanish and German bars along the top (behind the La Paz hotel) there are some really nice, cheap bars – with brilliant Sangria!
- Official Description (provided by the hotel):
- The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. ... more less
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- Also Known As:
- Sol Puerto De La Cruz Hotel Puerto De La Cruz
- Puerto De La Cruz Sol
- Hotel Puerto De La Cruz Tenerife