My wife and I stayed at this hotel November 8th-11th 2013. The welcome we received was terrible, Basil Fawlty could have done a better job. Ignorant and bolshy about covers it. The room (103) was satisfactory apart from the outlook. The balcony was at ground level with a view of a very dirty wall and a totally unkempt garden, this was further enhanced by a view of two drainage pipes, coloured green to apparently blend into the background, they did not. We were not" all inclusive" therefore they tried to charge for everything. The bar was charging seafront bar prices and trying to fob you of with inferior spirits. Happy hour was useless, paid for two Bacardi and cokes, when we returned to the bar for our "free" drink we were told that they had run out of Bacardi and none was available in the Hotel, no Bacardi in a Spanish hotel? unheard of!! The location of the Hotel was 165 steps from the town and 95 steps further up the bigger pool, Oxygen please. The breakfast was totally chaotic, no care about presentation, ran out of bacon on Monday, very dirty work surfaces. All in all a very poor impression of what may have been a good Hotel in the 70's but is sadly lacking in the modern world.
- Official Description (provided by the hotel):
- The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. ... more less
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- Also Known As:
- Sol Puerto De La Cruz Hotel Puerto De La Cruz
- Puerto De La Cruz Sol
- Hotel Puerto De La Cruz Tenerife