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“A friendly place to stay”

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Be Live Adults Only Tenerife
Ranked #34 of 82 Hotels in Puerto de la Cruz
Reviewed 15 March 2014

You will never find a friendlier place to stay than here. Everyone from reception to room service to dining and bar service is tops. You have views of the mountains or the ocean. The rooms are small but the service in the hotel more than makes up for the smaller rooms. Close to Loro Parque, the ocean and beaches and to the old town. Everything is within walking distance. Just finished my 3rd year of vacationing here with the Splendid Service. I stay for 1 to 2 months each visit. Room has a small balcony with a clothes drying rack.

Room Tip: I choose the top floor, 12th floor, less street noise, room 1204 or 1205 facing the ocean and away...
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  • Stayed: January 2014, travelled solo
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4  Thank loisbeaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded 4 April 2014

Dear Mrs Beaty,

Thank you for having chosen Luabay Tenerife once again to spend your holidays. We are also very grateful that you took time to share your experience on Trip Advisor.

Thank you for your kind comments regarding our exclusive Splendit Service, friendly staff and service. We are going to share your review with all our departments, as it encourages us to keep on doing a good job.

We are hoping to see you in Luabay Tenerife again very soon and offer you a relaxing and enjoyable holiday.

Best Regards

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Reviewed 6 March 2014

My parents stayed here for one week. They arrived in the evening when my stepfather had his 80th birthday. Before the trip I emailed the reception and asked if they could serve champagne to my parents' room and print a birthday card that I emailed them as a PDF file. This was done very promptly when they arrived for only 14 euros and with very good service.

  • Stayed: March 2014, travelled with family
    • Service
3  Thank Jiri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded 4 April 2014

Dear Jiri K,

Thank you for your lovely comments regarding our reception staff. Be sure we will share your comments with all of them, as it is always encouraging to receive positive feedback and keep on doing a good job.

Kind regards.

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Reviewed 4 March 2014

Pros
Great Location within walking distance of Loro Park and the beaches.
Just on edge of town, only a five minute walk to bus station.
Rooms cleaned every day and were spotless.
Good variety of food served and quite tasty.
Good variety of entertainment in the evenings.
Pleasant areas where you can chill out in the evenings and the daytime as well
Good Bar.
Staff quite pleasant.

Cons
Internet access is too expensive for what it is. €2 for twenty mins ?
WiFi signal dropped frequently which became very frustrating.
Most hotels we have stayed at offer free internet and a faster server.
Beds too hard, uncomfortable to sleep on.

Room Tip: Best views are on the side facing Mt Teide catching the sun for most of the day.
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  • Stayed: March 2014, travelled as a couple
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2  Thank Golden_Orfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded 4 April 2014

Dear Golden_Orfe,

Thank you for the time you took to write a review regarding your stay in Luabay Tenerife. Thank you for your lovely comments regarding our staff, location, entertainment and food variety are very much appreciated.

As for the wifi connection and beds too hard, your comments are already taken in consideration. It is very important for us to receive both positive and negative feedback, as it helps us to be constantly improving our service and offer enjoyable holidays to our guests.

Kind regards

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Reviewed 1 March 2014

I stayed in the Luabay hotel for a week recently and was not disappointed. My bedroom at the rear of the hotel was on the 10th floor overlooking the mountains. It was small, did not have a balcony. When booking I requested a quiet room with a balcony, the bedroom was situated closeby the lift so I was aware of the noise especially during the night and early morning. Both bedroom and bathroom was spotlessly clean and cleaned every day. The bed was very hard and the pillows so flat they were uncomfortable and should be replaced asap. The staff at reception were helpful but at times could be abrupt, as I noticed when I requested a towel for the poolside which required a deposit of €10. The security safe in the bedroom was very handy and no fee was required for it use. I stayed Half Board dinner was a banquet every evening with a great selection of food to choose from. Breakfast time was always very busy in the restraunt a good selection of hot and cold food and fruit available suitable for all tastes. The entertainment provided by the hotel was certainly different from snake and falcon show to Juggler and Houdini type shows, live music with lively dancing most nights. Wife only available at the reception area was very expensive and use of the internet available on 4 computers in a recreation room nearby cost €1 for 10 minutes. The small flat screen TV in my bedroom did not work properly no sound on CNN.The Spa was closed due to renovations. The hotel is in a great location 5 minute walk either direction to the beach and 15 mins to the centre of Puerto de la Cruz where there are lots of great bars, café's and shops and particularly interesting if you wanted a change from the hotel poolside is the Paseo Martimo promenade and Lake Martinez a dramatic area of natural pools created by the great artist Cesar Manrique. .

  • Stayed: February 2014, travelled solo
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6  Thank clicker2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

Spent the last week of February 2014 here.
The check-in efficient, went up to my room - had booked a single room. The room was dark, small, no view, no balcony. Went back to the reception and asked how much an upgrade would cost. The very nice gentleman at the reception said he'd find me another room. And he did: still on the 1st floor, but with a balcony and a nice view. I was very happy - and they didn't charge a penny for the upgrade!
The public areas in the hotel are nice and comfortable, the sun terrace is nice with comfy rocking chairs. There seemed to be bit of a battle with the sunbeds, but always found one I was happy with.
The food was nice, nothing extraordinary, just your average a/i buffet food. Freshly grilled fish and meat every day. Fresh fruit available on every meal.
The location is the best point of this hotel: a short walk to the town centre, a nice walk to Loro Parque. The town is quite hilly, uphill and downhill walks, lovely and green gardens and squares.

Room Tip: Rooms on top floors get best views.
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  • Stayed: February 2014, travelled solo
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1  Thank tuija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

All inclusive had a great price/quality ratio for 2 adult and 3 children. The staff was not so friendly but not rude either. Did a late check in and did not get an impression that we were very welcome. Just taking care of the basics.

Overall the hotel was ok, clean and pretty peaceful, which is important to me. Good location,

  • Stayed: February 2014, travelled with family
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1  Thank kv78054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

Just returned from our stay in Luabay costa adejke where we had a great time.
We arrived in the afternoon and went straight to lunch as it was closing in 15 mins. This was a mistake as the food was not great, luckily it seemed to be just a blip due to us arriving at the very end of service as all our other meals were fine, hot and fresh.
Our room was lovely and the hotel was spotlessly clean, the staff are very friendly and pools were nicely laid out with nice views too. The hotel is in a great location with plenty to do within easy walking distance including a great bar just across the road and one next door too. The beach is a 3-4 min walk away and there are more a sort walk in either direction.
The hotel does put on good entertainment each evening but there are not enough chairs around the set up is not very user friendly but we preferred to go out in the evenings anyway so it wasn't an issue for us. There were a lot of older people there who seemed to like the set up.
On the whole we were very happy with the Hotel and will probably return one day when we need a quick and easy week away.

Room Tip: We had a high room which had a lovely view. Rooms on pool side get no sun but it's not a problem...
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  • Stayed: February 2014, travelled as a couple
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3  Thank jmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Be Live Adults Only Tenerife

Address: Avenida Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Be Live Experience Tenerife)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Puerto de la Cruz
#23 Luxury Hotel in Puerto de la Cruz
Price Range: £50 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Adults Only Tenerife 4*
Number of rooms: 337
Official Description (provided by the hotel):
The Be Live Adults Only Tenerife offers an enviable location at Puerto de la Cruz, it is located only yards away from the spectacular volcanic beaches at "Playa Jardin" and 5 minutes walk from the town centre. It has a top-notch service and completely renovated rooms with fantastic views to the sea or over Mount Teide and the Orotava Valley. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Luabay Tenerife Hotel Puerto De La Cruz
Florida Tenerife Hotel
Hotel Florida Tenerife
Florida Hotel Tenerife
Be Live Adults Only Tenerife Puerto De La Cruz

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