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“Good break”

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Be Live Adults Only Tenerife
Ranked #44 of 80 Hotels in Puerto de la Cruz
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good break”
Reviewed 8 June 2014

Stayed for 1week, reception staff were great sent us straight to dinner before checking in as we were late arriving, room very clean and comfortable, great view of mountain and sea could even see Loro Parque, all staff were great but especially Dory the entertainer who I think has a hard job trying to keep everyone happy on her own, some of the evening entertainment acts are a bit dated. Food was very good, great choice and variety every day, good location 15 minute stroll to the town, and beach end of road, Loro Parque well worth a visit 15 minute stroll. Good all round value for money holiday.

Room Tip: The higher rooms are best to cut road noise and enhance views
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
5 Thank APIHOLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 9 June 2014
Dear Apihols,

Thank you very much for being our guest and sharing your experience.

It is a pleasure to receive such a positive feedback and know that our guests enjoy their holiday time with us.

We value your comments regarding our facilities, entertainment and all our helpful staff. We will keep working hard to offer top class service to you and we are already awaiting you back for your next holiday in Luabay Tenerife!

Kind regards.
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1,822 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (237)
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English first
York, United Kingdom
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 June 2014

I have visited this hotel 6 times, originally as an AOA. the hotel is very deceiving as only an on street entrance is visible. The staff are friendly and welcoming, food was typical with plenty of choice. Rooms are a little dated but comfortable. Hotel is a 15 minute walk away from the main square. The beach is right at the bottom of the street. Great for a cheap break away.

  • Stayed December 2013, travelled as a couple
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Helpful?
4 Thank PumpkinPye04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 9 June 2014
Dear PumpkinPye04,

Thank you for taking time to share your holiday experience in Luabay Tenerife.

Be sure we will share your comments with all our staff, as it is always encouraging to receive positive feedback and keep on doing a good job.

We are looking forward to welcoming you back in Luabay Tenerife and doing our best to make your holidays enjoyable and relaxing.

Yours sincerely.
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Stafford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

The hotel is very clean however in need of a little up date in areas. Staff are very friendly and helpful. Food was excellent .

Dory the entertainment lady was great however this was May half term and my daughter was on,y one of two English kids in the hotel, there were only three English families in the hotel all the rest were German, Spanish, French and very drunk Russians!

As for all inclusive the snacks were very limited and only available outside of dining times and nothing after 10pm! We were delayed due to the pilot so arrived after 10pm with no food available. Also rare for an all inclusive not to have ice cream for the kids during the day.

WiFi was very expensive.

A nice hotel but not on my top 10 for all inclusives

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 4 June 2014
Dear Claire B,

Thank you for the time you took to write a review regarding your stay in Luabay Tenerife.

Thank you for your lovely comments regarding our staff, food and room service. As for the ice creams and the wifi connection, your comments are already taken in consideration. It is very important for us to receive both positive and negative feedback, as it helps us to be constantly improving our service and offer enjoyable holidays to our guests.

We will be extremely pleased if you chose Luabay Tenerife for your next visit.

Kind regards
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Telford
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2014

We spent 2 weeks at this hotel in November and returned again in May. We are amazed at the improvement made to the food in the restaurant.

Most people reviewing this hotel complain about the food. If the people who complain are unable to find anything to eat they must have problems. I would like to meet English people who eat duck, pork loin, leg of pork, roast beef, chicken, lamb, turkey and variations of fresh fish all in the same week at home!.

The vegetables are fresh and perfectly cooked. The choice of salads is very varied as is the dessert choices with plenty of fresh fruit. The only problem arising was with the clients. Some people seem to have forgotten their table manners. One English man thought nothing of consistently picking up the food with his fingers. He obviously did not know what the tongs were for! This is not the fault of the hotel.

The hotel is very clean. Yes the beds are a bit on the hard side and may be a problem for some people. Entertainment, you either like it or don't like it. It is hard to provide entertainment to suit everyone. The only universal act is Johnny Circus . Wonderful, very funny, because it is all visual there are no language problems.

The staff are very helpful. Candelaria the housekeeper cannot do enough, if there is a problem.
Marta on reception was also extremely helpful. We found all the staff very willing, bearing in mind that not all clients treat staff as they would like to be treated themselves.

The hotel is a 10 - 15 minute walk into town. If people have mobility problems this might prove an obstacle as might the hilly terrain. The fact it is out of town means there is no noise from late night revellers. The hotel position suits us but again it is personal choice.

Some people seem to go on holiday expecting food, drink, beds etc to be the same as at home. It is a foreign country. Nothing is the same. It is not the fault of the hotel. As the saying goes, you can please some of the people some of the time.................

We would recommend this hotel having stayed in others at various times, this is far superior.

Room Tip: All rooms are basically the same, except for position. Higher is probably better but we have not fou...
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
7 Thank MorrisioShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 4 June 2014
Dear Morrisio Shropshire,

Thank you so much for your fantastic comments regarding Luabay Tenerife and thank you for being such loyal guests and choosing our hotel once and again for your holidays.

Be sure we will share your comments with all our staff, as it is always encouraging to receive positive feedback and keep on doing a good job.

We are delighted that you spend such a wonderful time in our hotel!

We would be very pleased to see you back in Luabay Tenerife in the near future!

Kind regards.
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Morecambe
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 May 2014

We would like to thank the staff for a wonderful holiday and their helpful manner. We would recommend this hotel. The room had a wonderful view of mount teide and the food was 4 star and the hotel was well positioned for everything we would highly recommend to anyone. We went with Thomson and the rep was Maddie and we would like to say a special thank you to her. We would defiantly visit here again.

Room Tip: All rooms seemed to have a view of sea or mount teide.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
7 Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 27 May 2014
Dear Colin M,

Thank you so much for your lovely comments about Luabay Tenerife. We are pleased you enjoyed the location of the hotel. Your comments about our staff, facilities and food quality are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers.

We encourage you to choose Luabay Tenerife for your next holidays, as it will be a great pleasure to welcome you once again!

Yours sincerely
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doncasterr
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 May 2014

I stayed here march this year nice clean room . great entertainment every evening
and a very wide selection of delicious food .only thing not suitable for me was the location , on a hill as I have mobility problems .and its not quite in the centre,of puerto del cruz . which is were I prefer to be ,but the hotel as a whole is excellent value for money .

  • Stayed March 2014, travelled solo
    • Value
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Helpful?
6 Thank myra b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 21 May 2014
Dear myra B,

Thank you very much for being our guest and sharing your experience. Thank you for your lovely comments regarding our staff, entertainment and room service.

We are looking forward to welcoming you back in Luabay Tenerife and doing our best to make your holidays enjoyable and relaxing.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainsborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 May 2014

We booked this hotel last minute on Thomson's late deals and although the reviews were ok we didn't know what to expect,what an extremely nice,clean,friendly hotel and the food choice was one of the best we have ever had and excellently presented.We cannot emphasise enough what amazing value for money it was and as for its position it was ideal.It was out of town far enough to be quiet but not far to have a nice stroll into Puerto de la Cruz .The reps were so pleasant and helpful.We would highly recommend this hotel.

Room Tip: We were on the 3rd floor room 312 and the views over the mountains were wonderful
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank vanessa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this review, 14 May 2014
Dear Vanessa R,

Thank you so much for your lovely comments about Luabay Tenerife. We are pleased you enjoyed the location of the hotel. Your comments about our staff, facilities and food quality are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers.

Thank you for your kind words and for recommending us to your friends and family!

Your sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Be Live Adults Only Tenerife

Property: Be Live Adults Only Tenerife
Address: Avenida Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Be Live Experience Tenerife)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Puerto de la Cruz
#22 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Be Live Adults Only Tenerife 4*
Number of rooms: 337
Official Description (provided by the hotel):
The Be Live Adults Only Tenerife offers an enviable location at Puerto de la Cruz, it is located only yards away from the spectacular volcanic beaches at "Playa Jardin" and 5 minutes walk from the town centre. It has a top-notch service and completely renovated rooms with fantastic views to the sea or over Mount Teide and the Orotava Valley. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Luabay Tenerife Hotel Puerto De La Cruz
Florida Tenerife Hotel
Hotel Florida Tenerife
Florida Hotel Tenerife
Be Live Adults Only Tenerife Puerto De La Cruz

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