Hotel is in great location and is good for couples and those with mobility problems. Not so great for loan female travellers tho as most staff tend to favour you less than couples or people with kids. The Maetradees at the restraunt were loverly though and were extremely helpful throughout. Rooms are a good size and very clean with a range of pillows for comfort.
I was extremely ill after eating the paella and spent two days in my room. I was unable to venture anywhere!!! I ordered room service but had difficulty communicating my needs/requests to the staff on duty which was extremely frustrating. Without taking this fiasco into account , i found the rest of the amenities to be good. Maybe needed more info for loan travellers on where everything is located .. Eg Towel Station and pool toilets (which i only found on the last day!!).
Despite all the aforementioned , this would not put me off returning to this hotel .... but only as a couple !! Need to brush up on some areas regarding English and loan travellers though. And like i said .... Avoid the paella !!!
- Official Description (provided by the hotel):
- Located in northern Tenerife along the coastal town of Puerto de la Cruz, the H10Tenerife Playa stands in a prime location on the pedestrian promenade in front of the famous Lago Martiánez, just 50 metres from the sea. The hotel’s complete facilities include swimming pools, a varied array of dining options and meeting rooms for any type of event. In addition, the hotel now offers Privilege, Exclusive Rooms and Services. ... more less
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- Also Known As:
- h10 Tenerife Playa Hotel Puerto De La Cruz
- Tenerife Playa
- H10 Tenerife Playa Puerto De La Cruz