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“Too much expensive hotel for what you receive.”
Review of Hotel Tigaiga

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Hotel Tigaiga
Ranked #4 of 81 Hotels in Puerto de la Cruz
Certificate of Excellence
GreenLeadersGold level
Reviewed 16 February 2011

With my husband we stayed two nights in Hotel Tigaiga.
It is a quiet and well located old-fashioned hotel in Puerto de la Cruz
However, the price we paid per night was exorbitant :190 Euros for a double room with breakfast only.Our room was clean, convenient but with a small old-fashioned bathroom.
At the restaurant, food is not gastronomic at all as they pretend it to be...The hotel is mainly used by (old) german tourists and the food is "german style".The first night we ate a (small) piece of grouper ("mero") apparently boiled ....awful!! Grouper is so tasty when well cooked...
Finally,with a rate of 100 Euros per night we would have been satisfied to stay at Hotel Tigaiga . At 190 Euros a night, it's EXCESSIVE on Tenerife island.We also stayed at two five stars hotels on Tenerife, where we paid 150 Euros per night for a huge modern double room with a huge modern bathroom, including breakfast, lunch, dinner and free "booze galore" for my husband and myself.At Tigaiga we had to pay for water at dinner the first night and you have to pay to use your in-room safe!!!..not included in the 190 Euros rate.

  • Stayed: February 2011, travelled as a couple
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10  Thank yoyomak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Director General at Hotel Tigaiga, responded to this reviewResponded 18 February 2011

Thank you for your comment. With only 76 double rooms and a high staff to guest ratio we provide personalized service different to over 650 bedded hotels.

We will continue to strive to provide the best service and hope to meet our visitors expectactions.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (264)
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62 - 68 of 264 reviews

Reviewed 7 February 2011

A very friendly hotel with helpful staff. Food pretty good, but spoilt by tinned food on the buffet. Could not understand who liked cold boiled sprouts in the salad bar either!? Coffee nice in hotel bars, but dire at breakfast. We were on a walking holiday which required us to procure a packed lunch for the next day. We bought some butter, cheese, and yoghurts which we put in the mini bar fridge (plenty of space without disturbing the drinks). When we got back from a day out, our butter etc was on the dressing table! How petty is that? Later we discovered that we could "hire" another fridge for our own purposes. Weird! Also charged for using the safe in the room.

  • Stayed: January 2011, travelled as a couple
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10  Thank globexp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Gerente at Hotel Tigaiga, responded to this reviewResponded 10 February 2011

Many thanks for sharing your feedback.
We were pleased to read that you enjoyed your stay and also disappointed to hear that you were disturbed by little "quirks". I would like to mention that our table d´hóte restaurant offers (complementary to the waiter served menu) a buffet with a choice of over forty items, trying to fulfill a variety of guests´ wishes. Also, the room-minibars are clearly marked "Exclusive for hotel beverages" and due to health & safety regulations our staff complies with this policy.
I would personally like to apologise to you for the inconvenience caused to you and thank you again for your review.

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Reviewed 13 January 2011

The staff were without exception friendly and helpful. The room was really nice with a sea view. The gardens are very nice and the area is quiet. It is at the top of a very steep hill which is the price you pay for the views. If we are in Tenerif this is where we will stay again.

  • Stayed: November 2010, travelled as a couple
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Thank BobBrowning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Gerente at Hotel Tigaiga, responded to this reviewResponded 10 February 2011

Thank you for taking the time to review your recent stay with us at Tigaiga Hotel.
We will share your positive comments with the rest of the team and we look forward to welcoming you back in the future!

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Reviewed 17 October 2010

Small, very established family run hotel. Set in attractive gardens. Surounded by beautiful scenery. Has a varied menu and wines. Attentive staff. Some evenings Canarian music. Tanquil place to relax and unwind. Although the standard rooms are very good, we prefer the additional space of the suites. A hotel that will draw you back year after year!
We enjoy the Taoro Park area very much. Apart from the lush green hotel gardens, the way down to town takes us past the waterfalls and is only a short distance to the centre.

  • Stayed: October 2010, travelled as a couple
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2  Thank amen21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2010

We have stayed in this hotel on numerous occasions and the quality of service, food, and management have never varied from the first visit. It really is an hotel to be recommended for complete relaxation and satisfaction.

  • Stayed: December 2009, travelled as a couple
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3  Thank jonden36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2010

We stayed here over Chrismas 2009 and used the hotel as our base for walking tours (http://www.kwa-guiding-tenerife.com/) and had a really pleasant stay, the hotel is situated in Puerto de la Cruz about 20 minutes by foot from the town centre which is downhill. Taxis are cheap to get back (about €3) if your legs can't carry you back up the hill! The room was large and comfortable, all have a balcony with a sea view, the bathroom was spotless and the maids kept it that way for us. The restaurant was superb, we stayed half board and enjoyed the breakfast but the evening five course meals were the highlight of our stay. There was a choice for each course each night (except Christmas Eve and Christmas Day) and choosing was difficult! Generally we had one of each between us so we could compare! Wine list was excellent and the local beer much better than expected. And the staff - I couldn't fault a single one of them. All seemed to be multi lingual! The majority of the guests were German at the time of our visit and this seems to be the market they aim at most, plenty of other British though. Smart dress is encouraged and children aren't! I don't know when we'll return to Tenerife but I do know where we'll stay.

  • Stayed: December 2009, travelled as a couple
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1  Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2010

We have been going to this hotel for 20 years, so this speaks for itself. It is a textbook case of how a hotel should be run. Loving attention to detail by its three owners (it is a family business), cleanliness and great food.
You have a nice welcome when you arrive and are always offered a meal, even if you arrive late. The breakfasts are vast with every kind of food offered-especially good for the health-conscious. Dinners are imaginatively done with a high standard of cuisine. Service is excellent, as the staff are long-serving and well trained. Rooms are spacious with good closet space. TVs could be more modern, but this is on the cards.
The garden is gorgeous with numerous types of palm and exotic plants. A lukewarm outdoor swimming pool (has to conform to EU regs.!)
It's an easy and picturesque walk down the hill to the town. The less mobile or energetic could take a taxi back as it's only 3.5euros. There's a lovely park next to the hotel for walks nearby, and a hotel cafe where you can have your sangria while soaking up the sun.
It's quiet:- it needs more non-German speaking guests, perhaps. You could also argue that its popularity with the Germans speaks volumes for its high standard of cleanliness and well-trained staff.
This is a hotel to visit.

Stayed: December 2009, travelled as a couple
3  Thank carol082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tigaiga

Address: Parque Taoro, 28, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Puerto de la Cruz
#2 Romantic Hotel in Puerto de la Cruz
#3 Luxury Hotel in Puerto de la Cruz
#7 Family Hotel in Puerto de la Cruz
Price Range: £108 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tigaiga 4*
Number of rooms: 83
Official Description (provided by the hotel):
Hotel Tigaiga: Beautifully located in extensive subtropical gardens in the tranquil Taoro Park above the main town of Puerto de la Cruz but only 15 minutes walk from the town centre. Owned by the Talg family since it opened in 1959 it is now managed by the third generation. Rooms are very comfortable and with all requirements and excellent bathrooms. Breakfast is an extensive buffet offering both hot and cold options and half-board dinner is 5 courses and waiter served. The heated pool and terrace have spectacular views over Puerto and the ocean. ... more   less 
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Also Known As:
Hotel Tigaiga Tenerife/Puerto De La Cruz

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