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“The only accommodation with dedicated bicycle storage.”

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Apartamentos Casablanca
Ranked #3 of 81 Hotels in Puerto de la Cruz
Certificate of Excellence
La Matanza de Acentejo, Spain
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The only accommodation with dedicated bicycle storage.”
Reviewed 26 March 2014

Friendly, multi-lingual staff. They do make an effort to keep the place clean and are some of the most genuinely helpful staff I've yet encountered. As far as I know, as of 2014 it's the only accommodation with dedicated bicycle storage so they are definitely a bicycle friendly apartment complex.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank quintessentquirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 March 2014
Thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff which certainly helps and motivates us in our efforts to offer the best service to our guests.
Indeed our complex has a large parking space for 115 cars as well as one specific to bikes as well as parking for disabled people and electrical outlet to electric cars, all to give the best possible service to our guests.

We hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,779 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (372)
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English first
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

This was our second stay at the Casablanca and did not disappoint.The apartment was very clean and had everything needed to enjoy your holiday. The staff were always friendly and nothing was too much for them,The whole area was always clean and tidy.We look forward to spending another holiday here in the not too distant future

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank chappelsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 March 2014
First of all we thank you for your loyalty and hope to continue with it in the future.
We also would like to thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests.

We hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Consett
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2014

The apartment and the complex are immaculate.Staff are friendly and very helpful.The apartment was well equipped and spacious.There is a pool and a bowling green,There are 125 steps up from the Town,but there are plenty of resting places on the way up including a Cafe half way!There is road access via a steep hill. Highly recommended.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BDawsonConsett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 March 2014
Thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff which certainly helps and motivates us in our efforts to offer the best service to our guests.

Thank you very much for recommending us and we hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitstable, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2014

The apartment was very clean and well equipped. Staff were always friendly and helpful with good English spoken. Only criticism is the restaurant is very unimaginative. Perhaps it just isn't in demand enough in an Apart-hotel.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 March 2014
Thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff which certainly helps and motivates us in our efforts to offer the best service to our guests.

We take into consideration your feedback on our bar-cafeteria and would like to inform you that we are making continuous improvements in our letter to provide better and more variety in both breakfast and the different dishes.

We hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2014

We stayed at the Casablanca apartments 15yrs ago and revisited this year. We were not disappointed. Our studio apartment with a fully fitted kitchen was spotlessly clean. Reception staff very helpful and friendly. Entertainment most evenings. Thankfully not bingo. Would definitely return.

Room Tip: Upgrade to a one or two bedroom these seem to be in a better location. Ask for ones facing into the...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank valsastar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 March 2014
Thank you very much for visiting us again this year.
We would also like to thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests.

We hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
falkirk
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 March 2014

Spent a week in a two bedroom apartment (9202) small balcony but apartment was huge and very well equipped everything you require even iron and ironing board.Very clean, maids come in every day except Thursday and Sunday.
Reception staff very helpful nice wee bar in complex breakfast was good.
WiFi only €5 per week and it was fast.
If you go down town using steps stop at bar El Camino great Tapas ,good wine and beer and fab special coffees really friendly family run cafe/bar plenty of good banter from Chiqui!
One word of warning DO NOT USE GOLDCAR CAR RENTAL we booked via Thomas Cook link
on arrival at Tenerife airport we had to queue for 3 hours for car this is the norm seemingly.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Falkirkgirl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 26 March 2014
Thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly helps and motivates us in our efforts to offer the best service to our guests.

We hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evesham, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2014

Beautiful apartment we visit every year, this year we stayed for 3weeks wish it could have been longer.The staff are amazing nothing is too much trouble for them, we would not want to stay anywhere else.

Room Tip: The whole complex is finished to a very high standard. The apartment we use overlooks the swimming p...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marilyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 26 March 2014
Just a quick note to thank you once again for your continued support in using our resort for your holidays and hope to continue with you in the coming years.

Thank you for taking time to share your opinion about us, through Tripadvisor.

We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments which certainly helps and motivates us in our efforts to offer the best service to our guests.

We hope to have the opportunity to welcome you again to our apartments for your next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartamentos Casablanca

Property: Apartamentos Casablanca
Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
#5 Best Value Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
Official Description (provided by the hotel):
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Tenerife/Puerto De La Cruz

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