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“Lovely Apartments”

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Apartamentos Casablanca
Ranked #4 of 80 Hotels in Puerto de la Cruz
Certificate of Excellence
Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely Apartments”
5 of 5 bubbles Reviewed 8 June 2014

We have just returned from another great week at Casa Blanca. As always the staff are welcoming and friendly with nothing being too much trouble for them. Apartments are lovely, with the comforts of home and of course spotless, along with the little touches that make a difference such as welcoming pack, fruit and wine. Bowling Green is good even if you don't play its good to watch. Entertainment 3 nights a week, with restaurant and bar which is good if you don't wish to go far in the evenings. Situated on top of a hill, its a nice walk into to town, but suggest maybe a taxi home if you have difficulty walking, as quite a steep hill or lots of steps.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank mari773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 18 June 2014
Dear Mari
First of all, thank you very much for your fidelity, hope to continue counting on it.
Thank you for taking the time to share your opinion about us through Tripadvisor.
We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.
We hope to have the opportunity to welcome you again in our resort for your next holiday.
Departamento de Calidad
APARTAMENTO CASABLANCA
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1,694 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (359)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 June 2014

The staff, the complex was as good as we have been to, it was so clean and everyone was so helpful, it is at the top of a very steep hill but this didn`t bother us too much, there are around 200 steps down to the town but there are loads of taxis available if need be, we would have no hesitation in recommending the Casablanca

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank mike l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 18 June 2014
Dear Mike
Thank you for taking the time to share your opinion about us through Tripadvisor.
We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.
We thank you for recommending our apartments and we hope to have the opportunity to welcome you again in our resort for your next holiday.
Departamento de Calidad
APARTAMENTOS CASABLANCA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle-under-Lyme, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We have owned time share apartments in Club Casa Blanca for 15 years and are still very pleased with our choice of Timeshare. We have just returned after three weeks holiday and it is always lovely to visit and meet up with all the friends we have made over the years. As we are overlooked by Mount Teide the cloud can hang over the mountains and Puerto de la Cruz at different times of the day but it was always warm during the day and only a light jacket was needed if walking along the sea front in the evenings.

Room Tip: It all depends whether you want a view of Mount Teide or a view of the sea.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAULINE O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 18 June 2014
Dear Pauline,
We would like to thank you once again for your continued support of Club Casablanca and for taking the time to share your opinion about us through Tripadvisor.
We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.
We hope that your review will be helpful to other travelers who are interested in enjoying our services.
We hope to have the opportunity to welcome you again in our resort for your next holiday.
Departamento de Calidad
APARTAMENTOS CASABLANCA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosport, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

What a great place to stay, just loved it. Reception staff fantastic very helpful, lovely apartments have everything you may need, welcome pack when you arrive including a bottle of wine. Good entertainment 3 nights a week. Activities going on every day. Nice walk down into town not so nice coming back to the apartments as there is a steep rd up or lots of steps but taxis are very reasonable.
Will definitely be paying another visit but hopefully with the family in the future.

Room Tip: Ones looking over the pool.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Chris616264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 May 2014
Dear guests
Thank you for taking the time to share your opinion about us through Tripadvisor.
We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.
We hope to have the opportunity to welcome you again with your family in our resort for your next holiday.

Departamento de Calidad
APARTAMENTOS CASABLANCA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aldershot, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

We had a wonderful week at the Casablanca.
This was better than we expected for the hotel, staff were very helpful and cheerful, always ready to help.
The rooms were very clean. The views were good. We stayed in an apartment and it was very spacious with a nice balcony.
Our son was also with us and he stayed in a studio, I would have booked one of these had we had we had known as the studio was very spacious and cosy. Not as big as the apartment of course.
I have given the sleep quality an average as the beds seem a little hard, but that's me, I like a soft bed.
The food is moderate menu but good quality and good service as it is not a full restaurant.
The entertaiment was limited but this would be due to being out of season.
The hotel entertainer was excellent.
The swimming pool although a little small was just right.
The hotel is as good as a four star and would recommend this hotel.
There is a walk either up and down many steps or take a walk up and down a hilly footpath to the shops, can be quite step, however we managed it several times and we are pensioners.
Will we go again.

Room Tip: Select a top floor.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TravellingHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 May 2014
Dear guests
We would like to thank you for your feedback about Apartamentos Casablanca on Tripadvisor.
We are very glad to hear such nice words about our staff, the accommodation and the Bar/Cafeteria. We apologize if the quality of the mattress was not the ideal one for you, however, we are pleased to know that the rest of the services were appreciated.
We also thank you for recommending our Apartamentos and hope to have the opportunity to welcome you again for your next holiday on the island.

Deparamento de Calidad
APARTAMENTOS CASABLANCA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

We have been several times.Apartment clean and in excellent condition, with everything you need.The Management and all the staff were friendly and helpful with everything we needed, we could not ask for anything more.We are looking forward to our next visit.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 May 2014
Dear Tony,
Thank you very much for choosing again our hotel for your recent holiday and for sharing your opinion on Tripadvisor.
We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.
We hope to have the opportunity to welcome you again in our resort for your next holiday.

Departamento de Calidad
APARTAMENTOS CASABLANCA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

We had a great week at Apartments Casablanca. The apartment was very clean and spacious with everything we needed.

The staff were very helpful and friendly.

There is a great bar/restaurant on site and the games and pool facilities are first rate.

We booked bed and breakfast and the breakfast was first rate!

The only warning I would give is that it's quite a steep walk down to the town. Not a problem at all for us (it's not far) but worth mentioning.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJHM13, Gerente at Apartamentos Casablanca, responded to this review, 28 May 2014
Dear James,
Thank you for taking the time to share your opinion about us through Tripadvisor.
We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.
Regarding the site, the apartments are located in a hilly area; on the one hand we are out of the center but on the other 5/10 (up / down) minutes away on foot or by taxi for € 3.50.
We hope to have the opportunity to welcome you again in our resort for your next holiday.

Departamento de Calidad
APARTAMENTOS CASABLANCA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartamentos Casablanca

Property: Apartamentos Casablanca
Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#3 Best Value Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
Official Description (provided by the hotel):
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Tenerife/Puerto De La Cruz

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