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“Lovely holiday”

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Miramar Hotel Tenerife Island
Ranked #76 of 80 Hotels in Puerto de la Cruz
Peterhead, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely holiday”
Reviewed 22 October 2012

Mother and two kids aged 10 and 12, first time abroad alone.

This was a very late booking so a little apprehensive, however I was very happy with all aspects of the hotel and had a lovely holiday.

I e mailed ahead having read reviews here and asked for a quiet room with a good view. I was a little disappointed that the main view out of our window was the mountain and the neighbours empty swimming pool, with a sideways view of the sea. However it seems that this was indeed one of the better rooms, spacious and ideal for myself and two kids, or two adults and a child as the third bed was round a little wall which meant I could read while they got off to sleep.

Maid service every day, rooms exceedingly clean and well decorated, comfy beds, lots of clean towels, good shower and plenty of hot water, although pool showers were not heated.

No kids club, no evening entertainment apart from a fella on a keyboard on sat night, but I liked it this way, was more like being at home with your own pool! Nightlife in town if you want it.

Food was very good for the price, some frozen veg and tinned fruit but also plenty of fresh salad and fruit, home made hot food every night, not adventurous but wholesome and tasty, we ate very well. Plenty of cheese and egg and fish dishes if you didn't want meat.

I would agree that some of the staff are less than welcoming and not very smily, although all were helpful, maybe it's a cultural thing, Spanish pride? Apart from the room maids and one lady I saw very occasionally on reception, all the staff were male.

The gardens are beautiful and the pool was a highlight for the kids especially, the views are stunning by day or night, take a moment to go up to the roof if you can manage.

Puerto cruz is a lovely little town, I felt very safe, no rowdy unsociable behaviour anywhere that we saw. Coffee 80cents and sandwiches available for 1.50euro.

Unless you're hiring a car buy a bono bus ticket for much cheaper fares and visit some of the other local towns, lots to do although Julie the rep won't/doesn't tell you about anything that she's not selling, she had no idea about kids needs her info was limited to a pub selling coffee and the two big parks which you couldn't fail to miss anyway. Loro parque and Siam water park are very worth a visit, I have been to Florida several times and these are as good as the ones there, kids loved them.

Right next to the hotel is a park with a small bar/cafe and child's play area, lots of joggers at all times of day, coupled with the 200+ steps up and down to town lots of potential to get fit!

My only warning would be for anyone with very small children, all the windows slide open like patio doors leaving a gaping hole in the building, toddlers would need to be constantly supervised, the windows do lock when closed but are not difficult to open, and there is no way to prevent them opening fully. There are ground floor rooms with enclosed private terraces, these might be best.

Overall we had a great time, there is still lots on the island to explore (that Julie didn't tell us about) would definitely go back to this location and this hotel.

Room Tip: Ask for what you fancy!
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  • Stayed October 2012, travelled with family
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Helpful?
5 Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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756 reviews from our community

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Lancashire
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 August 2012

Just returned from a 2 wk stay.

Location - perfect. In green/tropical park area. Fantastic hotel grounds, views from all angles, not overlooked by other buildings. E4 each to visit private water gardens below the hotel - lovely, views of the sea. Short walk to the left of the hotel, Taoro Park - volcanic gardens, to the front of the hotel, Taoro Hotel gardens, Right of hotel, pretty road with a 5 min walk to beautiful terraced water gardens into town.- killer steps returning!

Interior of hotel - Faded elegance, charm, even though its tatty in places, needs refurbishment.
Clean, cool and airy, you don't feel you are in a 'package hotel'. Large dining room, long windows overlooking quiet tree lined road and gardens. Side window views of the garden, sea, and hills. TV room and small library, odd decor but that adds to the charm for us.

We had Room 803, panoramic views of the sea, gardens and hills and coastline, sun on the terrace in the pm. Large airy room, lots of storage space, generous sized bathroom .Lots of hot water.

Outside - small side garden near a building - apartments? views to hills. Pool was superb, quiet, clean, plenty of loungers and chairs, shade. Pool wc and showers, and outside shower.
Glorious garden and bar, super bar food . Pretty games area, pool, crazy golf, table tennis.

Staff - great - reception staff at times appeared preoccupied, but always friendly - but so are we! Super waiters -Pedro and Esteban and others. One chap wasn't over friendly in the mornings, but was ok. Ed the bar man speaks good English and his dad is the pool barman. Lovely people when you make the effort to get to know them.

FOOD - Traditional, please don't expect British food, not for faddy eaters. It varied from ok to really lovely - you can 'graze' and fill up on every meal. There is room for improvement, please can the food be HOT! Having said that I've put a stone on!!

Absolutely would return. It was the most relaxing holiday we have ever had. Would still return at £50 per head more (to fund needed improvements), it still would be good value.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sophiemorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 June 2012

I would go back to this hotel. It might not be for everyone, but it suited me down to the ground. Cheap, cheerful, functional, quiet, pretty gardens, great views, safe area, clean.

Pluses-
Bath and shower, always hot water.

Cleaner was very attentive, we put the do-not-disturb sign out quite late some mornings, and went out in the afternoon, returning to find our room changed around.

Pool was quiet and clean, and was a light mix of salt and chlorine meaning we didn't feel drenched in one or the other. No problem getting a sun-lounger or chair. From the pool you have nice views of the surrounding hills, volcano and sea.

Grounds were nice, with lovely gardens, mature palms, roses, canarian flowers, etc. There were some really big geko's running around, which I quite enjoyed watching.

Breakfast was ok. Variety was good. Fruit, cheese, bread, salami and ham, sausages, eggs, beans, bacon, toast, croissants. It all felt very cheap though, the jam was more like jelly, the sausages were fatty etc. For £27 a night inc breakfast, we were happy enough.

Our room (814) was large, with two singles (pushed together) a sofa, walk in wardrobe, separate wardrobe, bathroom, and all-round balcony.

You can get to the roof for views if you want, but we didn't bother.

We played pool in the sunshine, plus there was crazy golf and table tennis. Bats etc are in the pool bar.

Parking was easy, either out the front or in the casino carpark where there is shade.


Down sides:

We ate in the hotel twice on an evening. 9euros a head and as much as you can eat. We were tired and it did the job, but we were very glad not to have been full board as the quality was questionable. If you're a vegetarian you will struggle here, there is meat in almost everything, the scrambled eggs, the soup, pastas etc.

The atmosphere in the restaurant is very school dinners/service station. Clean, functional, but not fun.

The jacuzzi seemed to be closed, We didn't worry enough to ask.

If you like hotels where you can laugh away with the barman/other guests, get tipsy and sing along, watch spanish dancers etc, this is defo NOT the hotel for you. There was one night where we found 4 people playing bingo, but other than that there was no entertainment and no one in the bar. The barman was always there to give us drinks for our room though (much needed after the pull up the hill!)

Our bed was two singles pushed together. Not ideal, but the beds were stable and didn't slide down the middle so we were happy enough.

We would have liked an optional fridge even if we had to pay extra for it.

Some staff were pleasant enough, but clearly customer service, and service with a smile, are concepts that haven't quite reached them yet.

The walk down to the town is lovely, fountains, gardens etc. Sadly the walk back up is pretty tough after food and drink, but if you don't mind finding and paying for a taxi then it's no biggy,

I would definitely go back. This hotel was just right for what we wanted, and we had a great holiday.

Room Tip: 814 is a big and comfy room
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank spearec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 May 2012

The hotel is clean and pleasant. Its a ten miinute walk out of Puerto down through some lovely gardens with flowers and waterfalls. The downside is that its a steep trek to get back up especially after a big dinner - many steps!

The room was cleaned every day and always left tidy with fresh towels. We had a lovely view of tenerife with a balcony that extended round the other side of the hotel so not only could we see Puerto but also El Teide as well - room 818! The pool was great, very clean and with nice gardens surrounding. drinks at pool bar cheap enough and no request was too much trouble. There were hardly any kids at the hotel which suited us fine so everything was very tranquil - no loud music anywhere, great for just chilling by the pool with a beer or 3.

There was little to no atmosphere at the hotel - the bar was deserted most nights but there was always a staff member around so grab a drink from. Not sure if it was start of season or not but we had the pool more or less to ourselves some days. Staff not great english speakers but was never an issue.

Breakfast was buffet style, fresh fruit, cereal, bread, eggs, sausages etc. simple but not bad. Fresh fruit was always good - oranges, dates, melon etc

We did B and B as the plan was to eat out most nights. We did eat in twice though after a long trip to El Teide the night before and couldnt face the steps! cheap at 9 euros per head... food was a bit grim to be honest - very school dinner ish but again like most things in the hotel, gets the job done simply and cheaply. Vegetarian soup had meat in and had some very strange soup consisting of scrambled eggs and some very fatty...ummm fat? cheap meat and dodgy sauces!

Would always eat out in Puerto rather than the hotel food - Tambo and Los Gamelos are two places i would return too time and time again!

So if you want a quiet, peaceful, clean relaxed place to stay in tenerife and happy to eat out most nights then i would strongly recommend Miramar - £27 a night for a large double room including breakfast - cant really argue with that.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Iain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torino, Italia
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 5 May 2012

I happened to stay in the Miramar hotel during a wonderful trekking, and luckily the hotel was the minor thing to think about, being Tenerife and its mountains absolutely fantastic. Nevertheless one can't say that Miramar is a beautiful place to stay. First of all, avoid the restaurant and the bar: food is terrible and the waiters are absolutely unfriendly. Of course also breakfast is totally unbearable, always the same things and all of them chosen among the cheapest. During my stay even the water was undrinkable and so I had to drink only very poor orange juice (no other juice available). Consider that every single day there are only french fries as vegetables... As for the rooms there is a part of the hotel renovated and maybe there they are better; where I stayed it was a triple room and not every day the service in the room made the beds properly; towels were not changed for the whole stay (7 nights!). All in all the only good thing of this hotel is the position, on top of the Taoro Park, with a beautiful swimming pool and a quite nice garden. For the rest, choose another hotel: in Tenerife there is plenty of better ones!

  • Stayed May 2012, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mistok72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto de la Cruz hotels

Northampton, United Kingdom
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 May 2012

Hotel located on hill in very quiet area with beautiful gardens and great view of Mount tiedy and sea front.Food good but no choice for vegetarians although they tried to accomodate as well as they can as most of the hotel speak very little English but they were curteious .Pleasant stay overhall

Room Tip: corner rooms with mountain view and sea view will get direct sun till early afternoon
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rameshchandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 April 2012

The worst hotel we have ever stayed in .our very short stay was like an episode from fawlty towers .where do i start thomas cook agent in our local travel agents recomended this hotel she was told that we had a disabled child in a wheelchair with us ,no problem ,even ringing up to ask the size of the wheelchair . when we arrived the two members of staff on reception pointed at the wheelchair and had i long conversation ,making us feel very uncomfitable. no member of staff offered to help with bags or wheelchair . we found the lift and tried to get the wheechair in as we where on the sixth floor , it wouldnt fit .later on when we had done about seven trips in the very tiny lift we walked into the bar which was totaly empty ,we ordered our drinks from a very surly barman and sat down . the barman served us waited just long enough to get his tip then turned the music off and walked out of the bar! It was half ten !! Rooms are old fashion , food is luke warm and awful staff are all rude apart from a young lad called marcos he seemed so out of place because he was the only one who smiled.as for the shuttle bus it is an old rickity mini bus that should have been scraped years ago and is driven by a horrible man who made it quite clear that he didnt want to take us because we had the wheelchair with us. I eventualy got hold of julie the thomas cook rep who was usless and asked to move which we didtwo days later to a lovely hotel with nice friendly staff. there are lots of hotels in del la cruz dont make the mistake that we made dont choose the mirimar!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank smigger_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Miramar Hotel Tenerife Island

Property: Miramar Hotel Tenerife Island
Address: Parque Taoro S/N, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #76 of 80 Hotels in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Miramar Hotel Tenerife Island 3*
Number of rooms: 140
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Also Known As:
Miramar Hotel Tenerife Island Puerto De La Cruz

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