Where do I start, here we go, arrived 21/2/14 at 5pm.
Walked into the hotel greeted by a man behind the reception did not even say hello said who we were and he got me to sign in, I had to ask for a safe key, not offered.my wife and I then went too our room 817, room ok , but nothing in it, fridge, kettle, etc.
stayed in room until about 6:30, went downstairs to restaruant, waited in queue for it to open, doors open, gave room no to waiter asked where do we sit he said anywhere, said to wife go find a table I would look at the food, WELL, food undiscribable, no labels, I was looking at this muck when I was asked by another guest what was it said I did not know, it turned out to be Rabbit? went back to my wife, table not laid up she said we had to get everything ourseleves siad that food looked awful, I looked up and saw that people were helping themseleves to beer/coke so went up a poured two cokes in the smallest of glasses I had ever seen took them back to the table, it was then that a waiter shouted out me from across the restaruant, YOU OWE ME MONEY, I stood there everyone watching, I waited for him to come to me, he shouted saying, I owed him money for the drinks, I had to go to reception pay for the drinks and get ticket, give it to him and then he would serve us. This was not explained on arrival, I went to reception, stood there for 10 minutes waiting to pay in the end returned to our table, as I would like to have my meal with my wife, not much to ask for. In the end we both got up and left, I did pay to the drinks eventually, went into town and brought a meal at a lovely resturant.Returned , went to find the tel no for rep, door locked, could not get into the room, waited until Saturday morning, it was then opened we had welcome meeting with rep, a very nice lady.
Saturday 22/02/14, Breakfast, food again awful cold not cooked we bot tried the breakfast left it ate toast that took an age to do and left, went to a cafe down the road for coffee.
Dinner? WHAT WAS IT, NOT SURE,could not identify anything other then salad, tried it, left went into town and brought a meal again.
Sunday 23/2/14, Breakfast, again cold not cooked, had toast then left went ito town, came back, looking for coffee, asked in reception, told to go to pool bar, we went, bar closed, went back to be told bar closed between 1 and 2:30pm, resturant opened said I would get coffee there, she said no as we were Half board, asked for kettle I would make it, told 2 euros a day for kettle, we waited until 2:30pm went to pool bar, this bar about 50+ yards away from pool, it was opened, asked for to coffees, got them, returned to table, wife said what the? coffee was in two very small poly cups, paid 3.50 euros, it was undrinkable,
Diner, again the same on labels could not identify anything, we both left, went into town brought anothe meal.
We both had had enough, we paid for an up grade, to another hotel, after three nights we had to move and did so, when we checked out on Monday morning we were not even asked why we were leaving, the manager was stood there he did not even speak to us.
I wouls like Edger M directer to reply to this and explain just what he thinks he doing, this hotel could be lovley if it was run right. I wait in anticipation to his reply.
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