We are a party of 5 adults; we stayed at the Hotel Miramar between 30/06/2014 and the 05/07/2014 for our son’s 21st Birthday. The Hotel is an absolute disgrace, we are not hard to please and I have never in my life stayed in a Hotel as bad as this. I might also add I have never put anything on trip advisor or any other agency ever. HOWEVER I feel I have a responsibility to the party of people I went with, along with that of fellow travelers to make sure they fully understand the extent of how appalling this hotel really is.
The hotel is very dated, NOT a problem you can live with that.
Cleaners were exceptionally pleasant; however we found 2 pairs of DIRTY KNICKERS left in the draws. Not a pleasant site.
The DIY man and gardener very pleasant always smiled and said Hola!
The 2 ladies on reception were pleasant, friendly and very helpful.
The views were lovely, as were the grounds and gardens.
All Inclusive what you really get for your money:-
Breakfast is the BEST MEAL of the day so fill yourself and the kids up then. Most of our party are vegetarians, BUT not all of us. SO you were majorly limited to what you could eat. I won’t bore you with all the details but at one evening meal all we could eat was chips, and the veggie option to go with them was boiled pumpkin. Another was chips, and peas & sweet corn. No flavor nothing. When I explained we were having difficulty eating to the reception she made a note of it so there would be something for the following day. This was PIZZA. Excellent until you looked more closely it was PIZZA with HAM. Some of the other dishes for none veggie’s included dogfish, pickled flesh, turkey in plum sauce just to mention a few. Meat eaters not impressed!
The phone didn’t work.
No snack bar, and when the dining room was open at lunch time the pool bar closed. Due to the waiter going up to serve in dining room. So you have to go to the dining room to get a drink.(between 1pm and 2-30pm.) Then between 2-30pm and 7pm you CAN NOT get anything to eat so be warned. There are only drinks. NOT GOOD FOR KIDS. NO SNACKS AT ALL.
No cocktails at the pool bar or fresh juice as the barman said the machine was broken.
No tea/ coffee at either lunch time or evening meal as the machines were switched off.
The barman/ waiter tall thin guy is very rude, unfriendly and slams drinks down all the time. NO MATTER how friendly, polite or courteous you are. Even when you say you’re please and thank you’s in Spanish. That is unless you are Spanish, then it looks like they get the red carpet treatment.
No luggage storage, they said they couldn’t find the key.
Kids only get ice-cream during the opening times of dining room.
The lights in our bedroom and bathroom would flicker all night after being switch off.
There’s NO KIDS POOL, and the pool starts at 1.2 meters going to 3.0 meters. NO LIFE GUARD.
The beds are a disgrace, stained and squeaking. See my photos. YAK! The bedding smells of bleach never had a good night’s sleep while we were there.
No mini bus. There are 242 steps to get down to the town. They are in beautiful gardens with lovely waterfalls. For us this was not a problem but very difficult for anyone with walking difficulties or pushchairs.
After the all-inclusive bar finishes at 11pm. THAT’S IT BED TIME. There’s no way you can even buy a drink with real money. You just get told closed time to leave. I even had a chew on to buy a bottle of water at 11pm as it was needed by the doctor who came to treat my son. Not good at all.
Avoid at all costs. If you were staying here at the beginning of July please please write your reviews like you said you would. There were loads of you, never experienced going to a hotel where the majority of guests were miserable while on the premises. BUT all had smiles away from it.
- Reservation Options:
- TripAdvisor is proud to partner with Stayforlong S.L., LoveHolidays, Alpha Holidays Limited, Expedia, Superbreak UK, Travel Republic (UK), Hotels.com, getaroom.com, Ebookers and 5viajes2012 S.L. so you can book your Miramar Hotel Tenerife Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Miramar Hotel Tenerife Island Puerto De La Cruz