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Reviews (402)
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All reviewscoffee makerapartment overlooked the poolfresh bedding and towelsbasic apartmentring hobpool areacheap holidaycleaned every daybreakfast includedmercadona supermarketbasement roomnice poolbottom floorthese apartmentsfrom tenerife south airportcooking utensilsbit worn
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6 - 11 of 402 reviews
Reviewed 2 December 2017

Old building but a very good service and facility. The staff are very helpful and friendly. We really enjoyed our stay there. We booked as a bed and breakfast however if we felt like having a meal. There was no problem. Very flexible! The hotel was nice and clean! What's do you want!

Stayed: October 2017, travelled as a couple
Thank Parshottam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmanagerservice, Director de Relaciones Públicas at Apartments Pez Azul, responded to this reviewResponded 10 January 2018

Good Afternoon Parshottam M;
Thank so much for sharing your experience in tripadvisor and for all your kindly and satisfactories comments about our staff, cleans and meals.

We hope to see you soon.

Our best regards and apologize for our tardiness answer.

Apartamentos Pez Azul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

We spent 10 nights at the Pez Azul and although it's facilities are basic this in no way hindered the enjoyment of our holiday. Our room was on the corner with a balcony giving a view to Mount Tiede and the street below. The bathroom was fine, the kitchen units looked tired and the utensils etc were limited but as we'd be eating out most nights it was good enough for breakfast and making snacks. The beds were sufficient but the pillows gave not nearly enough support. Extra ones are available from reception. Some people may complain about such things but you get what you pay for. It was comfortable, cleaned daily to a good standard and provided an ideal base to explore from.
We didn't make use of all the facilities but there's a good size pool and dining area. Located above the town, it is only a 15 minutes walk to the centre depending on how quick you walk. It's uphill on the way back so a taxi is the easiest option, especially if you have have bags of shopping, and costs a maximum of 3.45 euros.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Si_Dev_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmanagerservice, Director de Relaciones Públicas at Apartments Pez Azul, responded to this reviewResponded 10 January 2018

Good afternoon Si_Dev_1;
Thank you very much for sharing your comments about your stay at our hotel and for highlighting our services and facilities.
We take note of all your comments to improve our services.
We hope to see you again and apologize for the delay in responding.
Best regards
Apartamentos Pez Azul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

Spent a week here & found it a decent clean escape. Quiet & pleasant with a varied enough buffet €5 For breakfast &€10 Dinner. Ate out a few times but handy & varied meal choice at Pez Azul drew us back.
Don’t be put off by 10 min walk down hill to beach & town of Puerto dela Cruz. The roads look steep but if you follow main road it’s not as bad as walking straight down. Only €3 to €4 Taxi if you prefer. Lots of Spanish were taking their holiday there which I always find a good sign. All in all excellent value for money

Stayed: October 2017
Thank Maureen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmanagerservice, Director de Relaciones Públicas at Apartments Pez Azul, responded to this reviewResponded 10 January 2018

Good Afternoon Maureenn B;
Thanks so much for sharing your experience in tripadvisor and highlight our meals, location and clean.
We are looking foward see you again.
Our best regards
Apartamentos Pez Azul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

hotel very clean but realy needs updating pool bar never open like advertised staff on reseption helpfule but very grumpey on top of hill not very good for eldely or disabled at the top tere is not much to do very sparce on bars and restauants if you go down to the town there is 162 steps to go down the town is very busy in the evening there is a nice swimming marina on the front advise to get taxi back up to hotel

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Hugh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmanagerservice, Director de Relaciones Públicas at Apartments Pez Azul, responded to this reviewResponded 12 January 2018

Good Evening Hugh H;
We would like to thank you for sharing your experience in our Apartamentos Pez Azul with us on Tripadvisor.
We hope to welcome you back again in the near future in our hotel.
Best Regards
Apartamentos Pez Azul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

After travelling down from Aberdeen to Glasgow then to Tenerife South(WHY?) airport some 16 hour journey all you want when you arrive at your apartments is to feel safe,comfortable,clean and reasonably modern and Pez Azul is none of the above !!! The first room we got(101) did not smell fresh, look secure and certainly not modern infact the ONLY modern thing in apartments are the T.V.s , maybe last updated in the 80's !!!
Asked to get moved the next morning and was told comeback tomorrow from the receptionist who was nice(to start with) So as we do just got on with it, not even unpacking hoping for a move .Next day went to reception and asked for move and was told "will phone you when one becomes available " in quite a rude way . So went upstairs to pack away what was lying around, waited nearly 2 hours when housemaid knocks at door to say your other room is ready(227)and after another 15mins a phone call to say that we could move !!!! We moved and change our safe key (20€ plus 10€deposit)and room card and said "thank you " the mood changed!!! We read that the food was not good within no problem we eat out anyway its the way to see the town/city and find a good place.These apartments are very basic in every way pool clean,sunloungers plenty,umbrellas need fixing or replaced most of them broken but no bar at pool(never open) no entertainment no music and drinks in bar overpriced !! 3 times than outside. But found different places everyday when we walked about in different directions from this location.Apart from nice lady receptionist she was only one to speak when entering apartments branded bad people when you complain about something you paid for ???EH!! both my wife and I work in customer based companies and this place has none ! On the day we check out we don't leave till 6pm that day so a couple of days before about keeping room on for a few more hours and was told definitely not "We are fully booked" really ! Customer service at its best ?
This is the second time we have booked with teletext holidays, and that's both holidays now that have been terrible!!! See kleopartra towers Alanya Turkey . I would like the management of the apartments to answer all my complaints and also teletext holidays after assuring us that would not send us on a bad holiday again .
Recommendations: edelweiss restaurant, rustico, davers cafe and a walk away from apartments is mini golf restaurant which all know about customer service and very tasty food as well. Would not recommend this resort to anybody nothing to do and so many stairs and hills everywhere you go, and a lot of empty units everywhere you walk tells you everything you need to know. First time in Tenerife and Puerto de la Cruz and will be last
Maybe go to Tenerife but never Puerto de la nothing again

Stayed: September 2017, travelled as a couple
3  Thank Alan and Caroli... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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