We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay”
Review of Hotel Riu Garoe

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Riu Garoe
Ranked #1 of 80 Hotels in Puerto de la Cruz
Certificate of Excellence
stafford
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great stay”
Reviewed 28 December 2007

Just returned from an excellent holiday at the Riu Garoe in Tenerife.

From the moment we arrived until the day we left we found all the staff to be very friendly and helpful, the best we have ever encountered.

Our room was very clean, complete with welcome pack and hospitality tray, with a large balcony overlooking the lovely gardens and pool.

The food at both breakfast and dinner was of a very high standard, and we particularly enjoyed the show cooking.

Whilst it is true that the hotel guests are mainly German we found this to be no problem whatsoever. In fact we believe their presence helps to maintain the very high standard of this hotel.

On our previous visit to Puerto de la Cruz we stayed near the centre of the resort but we much prefer the location of the Riu Garoe in La Paz.

Stayed December 2007
Helpful?
9 Thank napier2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

745 reviews from our community

Traveller rating
    538
    175
    25
    6
    1
See reviews for
152
476
20
5
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Staffordshire
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 December 2007

This is an excellent hotel with the most wonderful array of buffet and freshly cooked food. The majority of the guests were Germans (no problem), the reception staff spoke perfect English and were more than helpful. Everywhere was spotlessly clean and the room was really good, especially the bathroom with the "his" and "hers" basins. Excellent welcome pack in the room. Beforehand I was a little concerned about the location, being away from the centre, but this was no problem. There is a courtesy bus run by the hotel or a taxi costs less than 4 euros (or you could enjoy the walk!). Thoroughly recommend it. Thanks John.

  • Liked — The wonderful food
  • Disliked — The house wine.
  • Stayed December 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank stayinUK2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 November 2007

Nice hotel but I would not stay there again. I went there on the recommendation of my sister and her husband who brought their three daughters there (all under 9) last April. My girlfriend and I went for the first week in November. I have roots in Tenerife. My grandfather was born in Guimar and I have a number of close family ties with the Island. I was digressing their but one thing that always saddens me about Tenerife is that a lot of the main businesses on the island are owned by foreigners.
Travelling to Spain you would expect that you would be staying in a spanish hotel. Our week in the Rui Garoe was noticeable for one thing, the amount of unfriendly elderly germans staying in the hotel. When you said hello, they said nothing back, I was doing a slow front crawl in the swimming pool one afternoon and I was given out by a septuagenerian hausfrau as I was splashing her blue rinse.
Otherwise the RIU GAROE is a lovely hotel but dont expect a warm welcome from your fellow guests if you hail from further than the bundesrepublik.
The food is excellent but the coffee served at breakfast was the worst coffee that I have ever had in my life. It is undrinkable and stinks.

  • Liked — the food
  • Disliked — the unfriendly fellow guests from germany
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank Brendan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guildford
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 November 2007

The hotel is good BUT there are a lot of old Germans and they don’t like children. I do not think there is much to do here all at all. The Hotels entertainment is in Spanish and German only and most of the staff do not speak English. As for Thomson they dump you here with only a phone number that dose not work, so dont think about booking any excursions.

  • Liked — clealiness
  • Disliked — nothing to do
  • Stayed October 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank camels44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anglesey UK
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 3 November 2007

Just arrived back from this lovely hotel, and felt compelled to write and tell you just how fantastic it was!

From the friendliness of the staff to the clean and resfull rooms, the location was just perfect, the food amazing, the bar staff - exceptional in every way!

This gem of a hotel is at the far end of the La Paz district of Puerto Cruz, with views to Teide and over the sea across the banana plantations - for location you couldnt go wrong.

I was lucky to persevere with booking this hotel as it only seemed to be available through limited agents, but maybe thats what made it special.

If you want a quiet, restfull holiday this is the one for you.

The only thing that may deter some people is the fact that it is on the outer edge of Puerto, but great excercise for th thighs if you make the walk to the town every day! About 1/2 hrs walk.

I loved it and I will go back.

If you go - dont miss Happy Hour in the bar - the drinks are great, and the staff even better.

Lastly, the hotel entertainer Sergio was brilliant too, funny, talanted and a good range of music and comedy!

  • Liked — Location and Staff attitude
  • Stayed October 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Service
Helpful?
2 Thank Anna1410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2007

Took our 2 teenage daughters and husband for 6 night quick break before the winter nights set in in Aberdeen - very good choice for us, perhaps a bit dull for 2 active teenagers on the night-life front only, but they enjoyed the facilities and food and pool. Hotel rate arranged over e-mail, and had to be 1/2 board.
Ditto the comments (in last few recent reviews) about the hotel, staff, spaciousness of hotel grounds, cleanliness of bedrooms/pools/gym. Very comprehensive guide to hotel and facilities in bedrooms - read it.
Buffet meals were of excellent quality and variety and we had no desire to eat out except once when we went to the Casa de Miranda in La Paz - well worth going to.
Lovely gardens and no ghetto blasters to take away the tranquility.
Our rooms were 132 and 134, not noisy at all despite overlooking the scrub ground and the church, whose bells do not start until 9am (monday to friday) and the occasional peal on 7pm on some days.
Complementary fruit baskets and wine in both rooms (teenagers included!) on arrival.
Hotel will arrange for cold breakfast if departure is before normal breakfast service starts.
Shuttle bus to Puerto very handy but does finish a little early, last journey back 5.45pm, but there are taxis if needed.
Parking, if you have a hire car, can be hit or miss in the local streets and the scary underground garage (for very small cars only) is 8 euros per day.
Useful library of books on 2nd floor if you are a quick reader.
North Airport - this does NOT open until 6am! so we had a cold 40 minute wait on Saturday morning in October - the summer hours may be different, but it is worth checking especially if you have small and tired children to travel with and an early flight out.
Would go back again - but not with teenagers. Lovely to find hotel that was not cheek by jowl as are the towerblocks styles are in the centre of Puerto, and has some character.

Stayed October 2007
Helpful?
5 Thank RosAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashby-de-la-Zouch, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 September 2007

What can I say! Our first visit was in 2005 and we have just returned from our third.
From the moment we arrived we felt relaxed, welcomed and wanted!
Yes there are a high percentage of german guests, but there are quite a lot of spanish too.
The staff are friendly and attentive, nothing is too much trouble.
If you are looking for a busy, noisy holiday with sparkling night life, dont go there!
But if you are like us a busy couple of over 50's and want a relaxing holiday where the biggest decision you have to make is wether to have red or white with dinner, give it a try!

  • Liked — The rooms
  • Disliked — The towels
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank NinjaMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Puerto de la Cruz
0.4 mi away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,557 reviews
0.7 mi away
Apartamentos Casablanca
Apartamentos Casablanca
#4 of 80 in Puerto de la Cruz
1,731 reviews
1.2 mi away
Hotel Puerto Palace
Hotel Puerto Palace
#10 of 80 in Puerto de la Cruz
784 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
H10 Tenerife Playa
H10 Tenerife Playa
#9 of 80 in Puerto de la Cruz
1,634 reviews
26.7 mi away
Hotel Las Madrigueras Golf Resort & Spa
Hotel Las Madrigueras Golf Resor...
#1 of 59 in Playa de las Americas
269 reviews
0.8 mi away
Parque Vacacional Eden
Parque Vacacional Eden
#7 of 80 in Puerto de la Cruz
551 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Riu Garoe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riu Garoe

Property: Hotel Riu Garoe
Address: Calle Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
Official Description (provided by the hotel):
* Located in the La Paz district in Puerto de la Cruz * 4-story building * Sauna, Squash, minigolf, children playground * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ebookers, Expedia, Traveltool, S.L.U., LoveHolidays, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Hotel Riu Garoe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing