Spent 2 weeks at this fabulous hotel. From arrival to departure our every need was catered for. Having read other reviews we were a little apprehensive however we will certainly be going back. The hotel is situated a good 30 minute walk from town, however the walk was a part of our daily routine, finding different ways down lovely well kept tree lined roads. There is a courtesy bus, but we decided a walk was better as we could then indulge in the fabulous puddings! The room was great, a view over waste land, however we could sit on our balcony and view the kestrels, canaries and occasional goats. The maids are incredible and deserve praise, the room spotless and they always had a greeting and a smile, which goes a long way in customer experience. Nice touch with the robes too. The other nice touches were a minibar and a kettle with tea and coffee supplied, topped up on a daily basis.
The restaurant too was great. The two sittings a good idea, and also the same table allocated at the start of the holiday saves waiting to be seated. We wish that other hotels were the same. The food was plentiful and always a high light for us was walking around to view what was on offer. Very high standard. It didn't matter what time you ate, there was always plenty of choice. The staff were very helpful and dressed very smartly in uniform, the ladies with immaculate hair also.
The pool was a delight and we never had a problem getting a lounger. The life guard always attentive and ready to help. The surrounding gardens a joy. Lovely areas to sit and relax.
The reception staff were always there to help with a smile and should be congratulated for being helpful, friendly but also professional.
We hope to return soon and have recommended this hotel to our friends.
- Official Description (provided by the hotel):
- * Located in the La Paz district in Puerto de la Cruz * 4-story building * Sauna, Squash, minigolf, children playground * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more less
- Reservation Options:
- TripAdvisor is proud to partner with 5viajes2012 S.L., Expedia, Hotels.com, TripOnline SA, LoveHolidays, Evoline ltd, HotelQuickly, Cancelon and Ebookers so you can book your Hotel Riu Garoe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Riu Garoe Hotel
- Hotel Riu Garoe Tenerife/Puerto De La Cruz