First of all the good bits. We stayed here for about £400 half board in Jan/Feb 2013, the hotel including flights meant that this was a budget price hotel so I am not going to moan about every stain on the carpet or the lack of air conditioning. You really do get what you pay for. The rooms are standard and we didn't mind being on to the main road even though it is a bit noisy, so if you want peace ask for a back room. The staff are incredibly friendly and helpful and this is the hotel's strongest point, they allowed us to change to any other room we wanted when it was quiet and they also allowed a friend to change room to be near us. It is right next to the bus station, so easy travel to most destinations on the island from this central situation.
The only real drawback is the food. In all my travels I really haven't experienced anything quite like it although a friend said that it was like the food they had in Gambia twenty years ago. it really is bad quality and best to be avoided. You can find really cheap restaurants anywhere with much better quality than this.
We went half board but I would avoid it if I were you. We stayed for 14 nights and only ate there about four times at night and that was through necessity. Breakfast is ok enough, plenty of bread etc. It is such a shame that the hotel are not following up on the complaints about the food. Many people complained when we were there and it is clear from Trip Advisor that many have also experienced the same thing. After saying that I would return to this hotel but not eat there.
- Official Description (provided by the hotel):
- The hotel is located in the historic center of Puerto de la Cruz, a few meters from Plaza del Charco, and the old fisher harbour. Its location is perfect to know the city, walk through its pedestrian streets, and above all, the guest is in the best place to visit the main interesting sites of Tenerife, such as Las Canadas del Teide National Park, and the rest of villages of the north of the island, thanks to be in front of the main bus station. ... more less
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- Also Known As:
- Hotel Marte Tenerife/Puerto De La Cruz