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“Very Pleasant hotel......”
Review of Hotel RF Astoria

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Hotel RF Astoria
Ranked #29 of 82 Hotels in Puerto de la Cruz
Reviewed 10 April 2014

Staff friendly and polite, room clean, breakfast great, location perfect.

Areas for improvement:

No double bed - 2 twin beds never quite the same as a double bed...
7 am fire drill - This is not what one expects so early in the morning, and the 8 am cleaning of the walkway outside the rooms needs to be rescheduled for an hour or two later. People are on holiday and wish to enjoy a nice lay in.

  • Stayed: April 2014, travelled as a couple
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Thank Jez74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis G, Director Comercial at Hotel RF Astoria, responded to this reviewResponded 22 April 2014

Dear Guest,
Thank you for sharing your review about your visit in the Hotel RF Astoria. Your opinion is very important to us because we can get information about how to improve. We will consider your recommendations, on the other hand inform you we have also double bed, if you desired next time you can request it ;). We hope to see you soon again in our Resort.
Best Regards,
Dennis G.

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Reviews (235)
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39 - 45 of 235 reviews

Reviewed 17 March 2014

My friend and I have just returned from Tenerife after staying at this hotel for carnival week. The Astoria was excellent and the staff 5 star. As both of us are seniors we were given the perfect room with easy access to the sun terrance and swiming pool. When my friend was taken ill the cleaning staff were very helpful. The hotel's position in the town is easy reach of all the nightlife entertainment, but remains quiet and peaceful. Thank you Astoria for a wonderful holiday. Kathy Granville

Room Tip: The rooms have classic balconys , so ask for a room on the same floor as the swiming pool. That wil...
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  • Stayed: March 2014, travelled with friends
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4  Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis G, Director Comercial at Hotel RF Astoria, responded to this reviewResponded 7 April 2014

Dear Guest,
Thank you for sharing your positive experience in our Hotel RF Astoria. We are really happy to know also the bedroom and the treatment staff were likely to you, and you had a wonderful holiday with us.
It will be a pleasure to seeing you again in our Resort.
Kind regards,
Dennis G.

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Reviewed 21 December 2013

Friendly staff. Elegant look in the hotel and in a room. Apartment with space and peace. No disturbance by traffic, however centrally located. Breakfast ok. Kitchenette with all necessary appliances. Safe at reasonable cost. Excellent quality / price!

  • Stayed: October 2013, travelled solo
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2  Thank M2la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Community Manager at Hotel RF Astoria, responded to this reviewResponded 7 January 2014

Dear Guest,
Thanks for your brief review about RF Astoria Hotel. The whole Team hopes to welcoming you again.
Best Regards,
Silvia G.

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Reviewed 6 December 2013

Unlike the previous reviewer we arrived on 26th November 2013 and had no problem. The room was big as were the twin beds. There was adequate storage for both clothing and food (should you need it). Breakfasts are buffet style and plentiful. The rooms were spotlessly clean. A kettle and easy chair would have made things easier. Staff in the reception, dining room and the chambermaids were all polite and helpful. Very well situated in Puerto de la Cruz even if you have some walking difficulties. The supermarket is close by and it is an easy walk to the sea front. There is a small swimming pool on the 2nd floor (about 1m deep) and also a fitness area on the roof terrace (equipment has seen better days) but this is a pleasant area for sunbathing. The sauna is either newly installed or has never been used.

  • Stayed: December 2013, travelled with friends
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1  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Community Manager at Hotel RF Astoria, responded to this reviewResponded 15 December 2013

Dear Guest,
Thanks for describing your vision of RF Astoria Hotel. Indeed, we never have such incidences. I'm glad you have felt comfortable during your stay. I would like to inform you that if you want a kettle in the room, just ask at reception, because we have them on request.
Best regards from Tenerife,
Silvia G.

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Reviewed 21 November 2013

Very nice hotel, very clean, I had a nice studio. Everyone working in the hotel are very nice and helpful. The location of the hotel is excellent, close both to the old centre, the lido and a big nice supermarket.
The only thing I missed was a coffee maker, and perhaps a chair to leisure in. I sure also would have loved to have a small balcony, but not all the rooms had one i noticed.
And it would have been nice to be able to use Wi-Fi in the room and not only in the lobby.
Buyt all in all I am satisfied.
I also want to say I was able to attend 2 beautiful classic conserts there both of my Sundays.

Room Tip: Try and find one away from the swimmingpool if you like to sleep in the morning, the cleaners starte...
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  • Stayed: November 2013, travelled solo
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Thank Sigrid375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Community Manager at Hotel RF Astoria, responded to this reviewResponded 22 November 2013

Dear Guest,
Thanks for sharing your experience in our Hotel. I'm glad you enjoyed both the room and the hotel's location, but especially that you've felt comfortable with our staff.
We hope to see you soon and remember that Rosa Maria Fuentes Foundation will play concerts throughout the winter season.
Beste hilsen
Silvia G.

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Reviewed 14 November 2013

Nice spacious apartments which are kept very clean and have all the facilities that you need.Although a kettle would be a nice touch.The two ladies who work on reception are very welcoming and friendly as are the chambermaids and the breakfast staff.Breakfast is buffet style and you help yourself and there is plenty to choose from.The apartments are in a great location and within easy reach of many bars,restaurants and shops and it is just a short walk to the seafront.There is a small swimming pool and sun terrace on the 2nd floor and a very spacious lounge down stairs.If you want to use the local buses to get around the island then the main street where the buses depart from is just a ten minute walk away from the Astoria Apartments.

  • Stayed: November 2013, travelled solo
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Thank Gary000151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Community Manager at Hotel RF Astoria, responded to this reviewResponded 18 November 2013

Dear Guest,
Thank you for the description of the Hotel facilities and location, but especially for your opinion about our staff. We are very proud of our team and we are delighted that our guests are satisfied with their service.
We hope to see you again for the third time. Until then, receive my best regards from Tenerife,
Silvia G.

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Reviewed 30 October 2013

Very spacious clean apartment. Nice beds & all utensils needed to make basic meals. Excellent location, very quiet at night.
Do wish there were hairdryers in rooms rather than having to constantly ask for one from the lobby.
Wifi only in lobby & charged for, more expensive than internet cafe 100m away.

  • Stayed: October 2013, travelled as a couple
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2  Thank jalowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Community Manager at Hotel RF Astoria, responded to this reviewResponded 4 November 2013

Dear Guest,
Thank you for taking the time to share your experience on RF Astoria Hotel. I am glad to read that, in general, everything was to your taste. We look forward to see you again.
Best regards,
Silvia G.

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Additional Information about Hotel RF Astoria

Address: Calle Enrique Talg 15, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Puerto de la Cruz
Price Range: £29 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel RF Astoria 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Aparthotel Astoria Hotel Puerto De La Cruz
Hotel RF Astoria Tenerife/Puerto De La Cruz

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