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Park Plaza Apartments
Ranked #65 of 82 Hotels in Puerto de la Cruz
Reviewed 19 January 2014

Even though boked this in august 2013, hotel contacted when we had already arrived in tenerife to say they had over booked and cancelled our boking. However when we insisted they said someone had checked out early and a room was available. The room however was ground floor, interior,no window or ventilation. Just three beds and a table squashed into a room. The 'balcony' overlooked a public corridor which led to a bar with people constantly walking past. The cooker had no markings on the knobs so you did not know if it was on or off. Fridge was thick with old ice with one shelf. We checked out.
On the positive side this hotel has a great location and might suit you if you don't intend to spend any time in the room or expect daylight or ventilation and don't need or want to cook. Bath looked extremely dated too with yellow dirty bath and mould.

Room Tip: Get a high up room with outside balcony with a view.
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Stayed: January 2014, travelled with family
8  Thank susiecreamcheese2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 56 of 155 reviews

Reviewed 14 January 2014

Excellent location beside the Plaza del Chargo which at weekend has live bands , lots of excellent restaurants and very lively, bus station about 2-3 minutes walk, beach is about 10 minutes walk 15 to 20 for slow walkers however was very choppy when we were there in january and red flags every day, large supermaket in the corner of the Plaza del Chargo, the apartments are great value for the money we went self catering and the small kitchen met our needs, however there is no kettle or toaster however you can toast under the grill, rooms cleaned everyday except sunday and fresh towels every day, staff very friendly however no English or little english but can fault that as we spoke no Spanish, also found the staff at the desk very helpful with maps, directions and phoned for a bus to the airport, if its sunbathing the roof is excellent with plenty of sunbeds, the pool is small but very refreshing to get you going everyday, only minus is that its very noisy bin and delivery lorries early in the morning about 6am on wards other wise would highly recommended it as a budget apartment and good value for the price charged

Room Tip: 7 floors in total we were on the 5 floor and only once the lift didn't work due to the previous...
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  • Stayed: January 2014, travelled as a couple
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4  Thank mary h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

Excellent central location, clean and comfortable bedroom that contains everything you might need, friendly staff.

However, being situated in the city centre, the hotel gets very noisy in the night time. Do not recommend to book in if you want to go to sleep early.
We have asked for a non-smoking room and got one with an ashtray in it... It didn't smell in the room however, so i guess that's what they call "non-smoking" in Spain :) Some appliances were not working in the kitchen area and the hotel is soooo yesterday - I bet they haven't even changed their booklets since 1982 :)

Taking everything into consideration, I would recommend it to others and would come back again myself.

  • Stayed: December 2013, travelled as a couple
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2  Thank Inesa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

Pros
1. very central location, 5 mins walk from the main bus station
2. clean room and communal areas.
3. large room, comfy beds and useable kitchen area

Cons
1. Noise from the square could be heard quite clearly until it finished at midnight - didn't bother us but could do for others
2. water pressure in our room was awful - we were right at the top on the terrace and it may have been better elsewhere
3. i wouldn't like to stay here in the summer as there was no aircon

Overall, we were happy with our stay and would probably stay here again and would recommend this place to others. We left it quite late to book so i'm not sure if the price we paid was good or not but no huge complaints here.

Room Tip: We stayed in 708 - right at the top of the hotel on the terrace. i can't comment on other rooms...
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  • Stayed: November 2013, travelled as a couple
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2  Thank RachnMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

My wife i have visited this hotel five times this year. The location is superb, the hotel is super clean and fresh and the staff very helpful and pleasant especially felicia the lady who does the breakfast . Well recommended

  • Stayed: July 2013, travelled as a couple
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5  Thank jules t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apartamentos P, CLUSTER REVENUE MANAGER at Park Plaza Apartments, responded to this reviewResponded 16 September 2013

Dear Mr. & Mrs. Jules,

Thank you very much for sharing your comments in the Tripadvisor. We are very happy to know that you and your wife enjoyed your stary at our complex and that we met your expectations. Indeed, we try hard to offer the best value for money and some customers appreciate these efforts considering the economic situation.

May I also express our gratitude on behalf of the staff.

Please check our website for special offers for repeating customers and other promotions, we hope to see you again soon.

Hope you have had a safe journey home,

Yours sincerely,

The management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013

We stayed at the adjoining Hotel Tropical round the back. This hotel has been upgraded since we stayed here last about 5 years ago. This is the best located hotel in Puerto right next to plaza del chargo and in the heart of the city. Here you are spoil't for choice of restaurants and bars.Cafe Pache in Calle de la verdad is well worth finding, this typical canarian restaurant is well worth a visit. Also the Chinese restaurant behind the hotel is one of the best we have eaten in. ( don't forget to ask for your shots when paying the bill) The Tropical can be a bit noisy but we enjoyed sat on the small balcony with a drink listening to the artists playing in the bar below.The kitchenette was ok not very well equipped but ample.
The young lady in reception spoke very good English was polite and helpful at all times. I would definitely stay here again

Room Tip: I think the park plaza in the front would be quieter but we prefer the Tropical
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  • Stayed: July 2013, travelled as a couple
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4  Thank drenetar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apartamentos P, Cluster Revenue Manager at Park Plaza Apartments, responded to this reviewResponded 29 July 2013

Dear Client,

Thank you very much for sharing your views and opinions with everyone in the Tripadvisor. We are happy to hear that you enjoyed your holidays in the heart of Puerto de la Cruz, indeed a very lively place where you can relax with a drink at your balcony listening to the entertainers if you don´t mind them playing a bit late under UK standards (About till middnight over here).

May we also take this opportunity to thank you for your comments regarding our staff and like those that customers do not see, we try hard to offer the best value for money in Tenerife.

You can visit our web and enjoy your loyalty reward nex time.

Hope you had a safe journey home.

Yours sincerely,

The management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2013

Me and my partner booked this hotel for a weeks holiday. Great location, very close to the shops and restaurants and right around the corner from the Plaza Del Charco. This did mean however that it is very noisy at night times, even with the balcony doors shut as you still here the Spanish Elvis performing each night. With the low cost it also meant it was a prime hotel for children and teenagers staying over night on school trips. One night my partner and I were both woken by the sound of these children screeching at each other outside our door for at least two hours and the staff of the hotel never once told them off for the noise and disturbance they were creating.
The rooms were large and cleaned every day, cannot fault the cleaners for their brilliant job. Staff at the desk were helpful and friendly though one man looked and sounded very miserable!
Good hotel if you are looking for a budget holiday but recommend going self catering, we ate breakfast in the restaurant for only one morning as there was poor choice of food and there were cockroaches roaming about but yet the staff didn't seem to care!
Swimming pool is tiny and can hardly fit a lot of people in. Best off paying a visit to the Lago Martianez nearby.

Room Tip: Avoid staying on the sixth (top ) floor as it is right below the swimming pool where you can here de...
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  • Stayed: June 2013, travelled as a couple
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1  Thank Naomi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apartamentos P, Cluster Revenue Manager at Park Plaza Apartments, responded to this reviewResponded 11 July 2013

Dear Naomi,

Thank you for sharing your comments in Tripadvisor. We are sorry to hear that the noise disturbed you and your partner, please accept our apologies. Indeed at this time of the year there are lots of school trips around and at times the "noisy nature" of the Spanish people does not help. The area is very lively and there are outside performers with live music till midnight. Indeed you can also go self catering and we provide a small kitchenette with fridge, etc. at no extra cost. We try to offer best value for money in Tenerife.

We shall check all your comments carefully and take appropiate meassures so that if you dicide to return in the near future, this problems are solved. Thanks to your partner too.

Hope you had a safe journey home and maybe will see you again.

Yours sincerely,

The management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Apartments

Address: Calle Jose de Arroyo 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #65 of 82 Hotels in Puerto de la Cruz
Price Range: £24 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Plaza Apartments 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Park Plaza Apartments Hotel Puerto De La Cruz
Park Plaza Puerto De La Cruz
Puerto De La Cruz Park Plaza
Park Plaza Hotel Apartments
Park Plaza Apartments Tenerife/Puerto De La Cruz

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