I thought nipy70 was over exaggerating, so went with an open mind. My God, what a disaster, where shall i start !!! The poor fish in the reception were frozen in jelly, if there was an RSPCF i would report them for cruelty. WOW !! The room was so small and damp and cold, the fish would have been better off in there instead of the tank. Hot shower? mmm..... had to run the shower for 6 minutes to obtain hottish water, whilst using up half of the Tenerife reservoir supply on a daily basis. 25 Euros for a safety deposit box is over the top as i dont think any one would have entered the room anyway. Breakfast, what a delight.... we got lucky on the 6th day and managed to find a warm breakfast....which was just about edible. Waiting staff, lacked courtesy,and a smile, would have been nice if they cleared the table as well. They have a lift that manages to shake the hotel foundations every time it moved, and the doors banged ensuring a rubbish nights sleep.
Condensation was freely available on the windows in the room, in fact there was more water on them than there was coming out of the tap on our final day. Coffee machine was luke warm hence the creamer was congealed and floated on the top, bit like the fish really.
Warm water was supplied for the tea machine, however had a rather yellow tint to it, same as toilet water.
Two plus points - the large gent on reception was very helpful and the cleaners cleaned the room on a daily basis, if only the rest of the staff could up there game it would help.
Finally, this hotel is worthy of a 1 star rating as two is rather generous and must have been assigned by a family member of the owner. We were situated on the fifth floor and at one point suicide was considered. Please go there at your peril...........
- Official Description (provided by the hotel):
- The Globales Acuario Hotel is located in one of the most peaceful spots of Puerto de la Cruz in Tenerife, just 1.5Km from the beach of Playa del Centro and 2km from the famous lake, Lago Martinez. The hotel enjoys impressive views towards Teide and across the sea. The Globales Acuario in Puerto de la Cruz offers great value as it has facilities for a comfortable stay making it the perfect destination for a relaxing holiday with your family. This hotel is the perfect starting point for discovering the most charming areas of the island of Tenerife. ... more less
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- Also Known As:
- Acuario Hotel
- Acuario Tenerife
- Globales Acuario Tenerife/Puerto De La Cruz