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“Not bad at all!”

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Apartamentos Be Smart Florida Plaza
Ranked #62 of 82 Hotels in Puerto de la Cruz
Reviewed 25 August 2013

I was travelling solo and and on budget, so I found this accomodation ideal! I had my little kitchen to cook my meals and a fridge to keep my fruits chilled. I had my shower and my reasonably comfy bed.
I agree that the walls are thin and that it does get sort of loud outside the building... but since I was out and on my feet all day and in possession of a pair of good earplugs.. it didn`t really bother me.
So to sum up.. if you are not too fussy and don`t expect chic and charm... this is a great place to stay.

Room Tip: as mentioned before.. no balconies on first floor, so ask for second...
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  • Stayed: April 2013, travelled solo
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3  Thank Anastasija_anarid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administradors, Luabay Team at Apartamentos Be Smart Florida Plaza, responded to this reviewResponded 4 September 2013

Dear Anastasija, thank you very much for being our guest and writing this review. We are glad you were satisfied with your stay and had a good time in Tenerife. It would be a great pleasure if we could welcome you back as our guest again on your next trip to the island.

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124 - 130 of 533 reviews

Reviewed 12 June 2013

For what you will pay for staying here you will do very well for your money.slap bang in the middle of town many bars and restaurants very close to hand and yes there may be some noise at night its not enough to be a problem.the rooms are clean and the staff are friendly and helpful.the only small drawbacks I should mention is we where on the first floor so no balcony and a kettle would be nice.going back to Puerto later this year and will consider this hotel again

  • Stayed: October 2012
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5  Thank garywray1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administradors, Luabay Team at Apartamentos Be Smart Florida Plaza, responded to this reviewResponded 6 August 2013

Dear Gary, thank you for being our guests and writing this review about your stay with us. We are glad you enjoyed you holiday in Tenerife and appreciate your feedback on what could be improved. It would be a great pleasure if we could welcome you at our hotel again this year and surprise you with some changes.

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Reviewed 12 April 2013 via mobile

Loved this apartment for the price paid!

10 minutes from the beach, right in the centre of town, amazing location!

Had breakfast on our balcony every day! Clean rooms, had a triple room and plenty of space. Cleaned regularly, no problems there.

Great little cooking area, which we never used as so many fabulous restaurants nearby! Good little corner shop just near the apartments too.

Pool is on the roof, looked lovely! But we spent all our time at the beach as it was so close.

Staff were friendly, we also hired a car from just across the road. Only a five min walk from the bus stop which runs to take you to either airport.

All in all, we were pleasantly surprised, and delighted with our week holiday!

  • Stayed: March 2013
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2  Thank bluescarlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administradors, Team Luabay at Apartamentos Be Smart Florida Plaza, responded to this reviewResponded 19 April 2013

Thank you very much for taking the time to write this review about your stay. It is great to know you enjoyed your holiday to the fullest and were satisfied with your room and our facilities. It would be great to welcome you at the Luabay Florida Plaza again soon.

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Reviewed 2 April 2013

Don't get me wrong you cannot expect much for 30 € a night. But I would never book this place again.
Positive:
Cheap - as you might have guessed
Has cooking facility (which we never used, because eating out is cheap and brilliant in Puerto de la Cruz)
Location: you are more or less in the middle of town

Negative:
Cleaning staff does not respect "do not disturb" sign
Room had a small amount of ants (tiny ants and very few - but still annoying)
You can count the bed springs every night. The beds are very noisy and not too stable.
The room is not cleaned very often, if you do not hit the timing of the cleaning staff. I have the feeling that they pass your room once and then, if it is occupied - they do not care for it anymore on the same day.
If the room is cleaned the cleanliness leaves a bit to be desired. It is roughly clean, but don't look too close. (but this is the case in most 3 star places, I guess)
Noise: the walls are made of wallpaper and the hotel being in the middle of town does not help the matter - bring proper ear plugs.

So all in all it was quite a not so bad experience - but none I would repeat and none I would recommend.

Room Tip: If you really go there - try to get a room in the second floor. They have a proper balcony.
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  • Stayed: March 2013, travelled as a couple
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3  Thank andal1208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administradors, Team Luabay at Apartamentos Be Smart Florida Plaza, responded to this reviewResponded 12 April 2013

Thank you for sharing your feedback with us. We will be sure to look into the negative points you are mentioning and follow up your complaints to improve our guests’ experience at our hotel. We hope that nonetheless you enjoyed your visit and had a relaxing holiday. It would be a great pleasure to welcome you at our hotel again and show you that improvements are being made.

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Reviewed 25 February 2013

After reading the various reviews for this apartment complex I was a little concerned about what we would find when we arrived there, however this proved to be completely unfounded. Yes it is older but it is located in the old part of Puerto de la Cruz so a little away from the more modern, characterless tourist area but very close to many traditional restaurants, bars, bus station, main square etc. We cannot fault the staff or cleanliness of the rooms and found it to be very quiet (apart from some early morning door banging, which is a common compliant from travellers anywhere). The studio room was basic but adequate to meet our needs. The kitchen area allowed us the freedom to have breakfast when we wanted it and to cook a simple evening meal when we were too tired to venture out. My only criticism would be the very thin pillows but we solved this by placing the spare blankets under them. All in all we found it excellent value for money and would recommend it to anyone who likes to be a little away from the main tourist area.

  • Stayed: February 2013, travelled as a couple
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4  Thank AussieAnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administradors, Team Luabay at Apartamentos Be Smart Florida Plaza, responded to this reviewResponded 7 March 2013

Thank you very much for sharing your experience and thoughts about our apartments. We are glad you enjoyed your stay and were satisfied with our staff and overall cleanliness. Your feedback about the pillows is very helpful and we will consider it for improvements. It would be a great pleasure if we could welcome you at our hotel again in the future.

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Reviewed 6 January 2013

A very basic apartment complex, the rooms were adequate and that is all. the staff and service was fine, i would say that with a little more research a bit better more recent and comfortable accommodation could be found. Old and tired.

Room Tip: if you are not able to choose you room on site insist on a virtual tour before you go
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  • Stayed: December 2012, travelled with friends
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4  Thank Michael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2012

Having just got back today from a week of nightmare, when we arrived the staff was friendly, thats the only good thing i can say about it. The room was very noisy, you could here all the time people flushing their toilets, there were little bugs in the room, the cleaners did come in reguarly but all i could see them doing was making the beds, we asked for a balcony as our view was houses, but they never had any spare, The swimming pool once we found it, was on the roof, and it was like an iceburg, freezing cold, the restaurant was never open, there is no bar in there so had to venture out, when we complained about one of the beds, nothing happened!!! I do not consider it being value for money at all, There was hardly any English people at all, and then we get told it is the time that the Germans go and they don't like the English people. The only enjoyable thing was getting the bus into Las Americas which is fantastic, the whole experience was very disheartening and would never ever go back!!!!!!!!!

  • Stayed: November 2012, travelled as a couple
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2  Thank suenic40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administradors, Team Luabay at Apartamentos Be Smart Florida Plaza, responded to this reviewResponded 3 December 2012

Thank you very much for taking the time to write this review. We are very sorry that you were not satisfied with our hotel and would like to apologize for the inconvenience. Your feedback is very much appreciated and will help us improve in the future. The complaints will be forwarded to the respective departments so they can find ways and measures of improvement. We are not aware of any kind of racism towards any of our guests, neither from or staff nor or guests. It would be great if you would give us a chance to show you that improvements are being made and would come back to our hotel again in the future.

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Additional Information about Apartamentos Be Smart Florida Plaza

Address: Lugar Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 82 Hotels in Puerto de la Cruz
Price Range: £27 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Be Smart Florida Plaza 3*
Number of rooms: 132
Official Description (provided by the hotel):
The typical Canarian construction and its good location offer a charming and relaxing holiday. The Be Smart Florida Plaza Apartments are ideally located right in the heart of the old town of Puerto de la Cruz city, close to the Bus Stop. Just 100 meters from the center of Puerto de la Cruz and 20 km. From Tenerife North Airport. The property has a nice outdoor pool (heated in winter) with a solarium offering fantastic views of the city. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Apartamentos Florida Plaza Hotel Puerto De La Cruz
Apartamentos Be Smart Florida Plaza Tenerife/Puerto De La Cruz

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