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“Bad memories”

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Atlantic Mirage Suites & Spa
Ranked #30 of 81 Hotels in Puerto de la Cruz
Vantaa, Finland
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Bad memories”
Reviewed 1 April 2014

Hotel was totally different, from marketing. Rooms had very weak air ventilation, and we found reason (check pictures). That costs quality of stay there. Also kitchen was very weak, worst that i have seen 3 star place, u cant really cook warm meal there. And fridge smelled weird, also pictures will tell why. They really should clean those air ducts, hotel will mold much more in quick time. View was nice from balcony, put not much sun shine there. Staff was average. We did see 2 different rooms (9th floor and 4floor) both were bad condition. After second room we left from hotel. Maybe the worst thing was seeing other travellers, who know Bellavista, and they had similar feelings as us. Repairs and maintenance really lacks badly. If u are allergic to mold, dont go here.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
united kingdom
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 March 2014

well what can i say expect a 3 star hotel and that's what you get, dated hotel food needs a new chef food cold and no variation brilliant location sea views are spectacular the staff speak very little english so it helps to have google translator handy, some staff can be rude at times or talking on their mobile phones staff member Hilda is excellant although speaks vey little English will make you laugh and always willing to help you. Pool is clean plenty of sunbeds although they don't have cushions therefore you get a sore back. The gym consists of a treadmill cross trainer and bike at 5 euro's extra a week what can you expect. Take a 20 minute walk to a lovely garden beach called playa jardin follow the locals down lots and lots of steps and follow the sea and you will come to it next to a castle. All black sand as volcanic as is most of Tenerife unless it is man made and imported. The hotel entertainment caters for German or Spanish so no hope for English people in a nutshell you get what you pay for. Please don't visit the zoo called Loro parque as the orca whales perform there are kept in small cramped un-natural cages.If self catering cheap supermarket calld hyperdino is the place to go down them blessed steps again. Bars can be found on the same road as the supermarket open around 2am and if you prefer the gay scene those bars are open in the wee early hours too.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank united24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 February 2014 via mobile

All rooms have a sea view and well worth having to walk up the hill from the town. Really liked the town and the hotel had a bus stop a short walk away. Food was plentiful - we went half board - if of rather basic quality. They left food in our room when we arrived on a delayed flight. Room was serviced daily with several changes of towels. Nice room. Very good free wifi but in bar area only. Nice pool. For what we paid no complaints at all.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 February 2014 via mobile

Although the evening Barman, not interested in the night people !!!!!
Only interested in going HOME!!
Customers beware...................................................................................................

Stayed February 2014, travelled with friends
Helpful?
2 Thank elleb9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 February 2014 via mobile

Always looking to finish early..............................................................................no good for the evening bar..........................................................................................
.......

Stayed February 2014, travelled with friends
Helpful?
Thank elleb9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 December 2013 via mobile

I love the ocean view from the balcony of the room we stayed in this hotel, it was so breathtaking! The room itself is a little bit small but because we were out the whole day and night it wasn't a big deal. Breakfast and dinner were okay though on the 3rd day of our stay we could pretty much predict what we will have for breakfast & dinner. It just means we always have the same meal specially dinner! Rooms were being cleaned every day, staffs are friendly and always smiling. This hotel is located in what they call the rich neighborhood. We had a pleasant stay though!

Stayed July 2013, travelled as a couple
Helpful?
1 Thank BrenchS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2013

My partner and I stayed here for a week and I can say the stay was pleasant. The rooms are cleaned everyday apart from tuesdays so the staff get a rest. The staff are very polite and friendly. Although we didn't eat at the hotel, the price for the food was cheap and we had some drinks in the bar, the cocktails are very good. The best thing about the hotel would be the views, we had a balcony looking over the ocean and it was beautiful. Although this is not the best hotel I have ever stayed in, it is very good for what you are paying for and would recommend to stay there. You get a kitchen with your room which is very basic, a hair dryer and TV with only one english language channel (CNN News). The pool was decent but not the best.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Antony5312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantic Mirage Suites & Spa

Property: Atlantic Mirage Suites & Spa
Address: Plaza Mirador de La Paz 4 | Urbanización La Paz, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 81 Hotels in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Atlantic Mirage Suites & Spa 3*
Number of rooms: 184
Official Description (provided by the hotel):
A unique hotel, completely re-invented which offers the best and most modern facilities in the surrounding area. A perfect blend of old and new resulting in an original, state of the art hotel perfectly integrated into the unique Puerto de la Cruz landscape, thus maintaining its essence. 160 ATLANTIC junior suites all have a king size bed (option of twin beds), flat-screen TV, telephone, rental safety box, free wifi, air conditioning, kitchenette with small fridge, microwave and kettle, bathroom with shower and hair-dryer, and a balcony with impressive sea views. 12 Mirage Suites are located on the top floor offering separate bedroom with king size bed (twin beds on request), TV in the bedroom and living room, 2 bathrooms (one with shower and one full bath), bathrobes and slippers, free safety box, special amenities and a Nespresso coffee maker. All boast double balconies with spectacular sea views. ... more   less 
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Also Known As:
Bellavista Hotel Puerto De La Cruz
Bellavista Puerto De La Cruz
Atlantic Mirage Suites & Spa Tenerife/Puerto De La Cruz

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