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“KjvK: My favourite place in the sun”

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Apartamentos RF Bambi
Ranked #33 of 80 Hotels in Puerto de la Cruz
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“KjvK: My favourite place in the sun”
Reviewed 22 December 2012

I've been many places in the Canarian Islands, but no places I've been taken care of as in Bambi-Astoria ! The staff is absolutely excellent, especially I will mention the receptionists, but the people cleaning the rooms and all the places in and outside the hotel shall also be mentioned.
My two weeks stay was only too short!
The restaurant Bambi makes the holyday complete, - friendly, personal and with excellent food.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kjersti v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samuel R, Community Manager at Apartamentos RF Bambi, responded to this review, 27 December 2012
Dear Kjersti,

Thank you very much for sharing your opinion about your stay in our Hotel. We are glad to know that you have enjoyed it. As you know, we always try to provide you with our best possible service, and when we get it, we fell proud.

It would be a pleasure for us to welcoming you back. Do not hesitate to contact us if you need it.

Best Regards from Bambi's Staff.

Samuel Rodríguez
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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201 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 November 2012

We have returned from our second stay at Bambi.

We booked Bambi but flooding resulted in us being bumped to Astoria. Utilities work outside and a claustrophobic room took us back to Bambi courtesy of the wonderful receptionist staff.

We have now stayed in apartamentos 18 & 19. They are spacious clean and modern: highly recommended for the amazing price. The courtyards are great so long as you do not get smokers above and below. Please bare in mind there is a small window of sunshine in the afternoon. Also in 18 you hear the garage doors. They are noisy with traffic entering and leaving at all hours. That said we were happy to reside there for eight days after an uncomfortable two days in Astoria.

Finally, please convey my appreciation to the reception staff who are wonderful.

Top tip: the taster menu at the restaurant next door is exceptional. Don't be afraid to buy a decent bottle of wine - he knows his stuff when it comes to local reds.

Room Tip: Look at your room on arrival. You may be able to up-grade or re-locate: the staff are flexible.
See more room tips
  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Carl9458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samuel R, Community Manager at Apartamentos RF Bambi, responded to this review, 3 December 2012
Dear Carl,

Thank you very much for sharing your opinion about your stay at our Hotel.

We are glad to know that you have enjoyed your stay at Apartamentos Bambi. For us is very important your point of view, and that's why we have taken note about the things that we should improve. We are working hard for giving our guests the best possbile service.

It would be a pleasure for us to welcoming you back in the future. Room 18 and 19 are ready for you! Do not hesitate to contact us if you need it.

Best Regards from our staff,

Samuel Rodríguez
Community Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vilnius, Lithuania
Level 6 Contributor
191 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 8 October 2012

It is good and afordable hotel in the center of Puerto de la Cruz. Just a few steps from the main door, You can find supermarket, hundred meters second largest in the town shopping center, hundred meters to the seaside. Everything from this hotel is 5 minutes walk distance.
The room is is normal size, really clean and it can be mentioned that is really nice. All the rooms have balcony, but the view from it is not really worth mentioning.
The stuff is friendly and helpfull, the reception works 24 hour per day.
The minuses had to be mentioned, that there is no car parking in this hotel. Also, there is no air conditioner in the room (don't know about other rooms, but in our one it wasn't), so it might be not comfortable for those who can't sleep during warm nights. The other thing I was uncomfortable, that in the early mornings some stuff working around was really noisy (the car taking garbage and things like that).
It has to be mentioned, that in the same building there are to hotels: Astoria and Bambi. The reception for both is the same. The reception stuff is weak in English language, some of the stuff doesn't speak English. But as I understood, Astoria has a pool, Bambi doesnt. But it might be, that people from Bambi can use the pool of Astoria. A haven't found it out, because there were lots of other thing to do.
To sum up, I liked the hotel and other time probably would like to come back.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rimgaudas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samuel R, Community Manager at Apartamentos RF Bambi, responded to this review, 9 October 2012
Dear Guest,

Thank you very much for sharing your opinion about your recent stay at our Hotel.

We are glad to know that you have spent a good holidays with us. We have taken note about all these things that you did not like. We will try to improve them.

We would like to inform you that we have private parking space. It is costs 8 euros per day, and you can book it in advance if you want. It is very usefull, because there is not so much parking in the sourroundings.

Also, we are located close to Hotel Astoria, and we share swimmingpool, reception, and common areas. All the guests can use everything that is located in both buildings.

It would be a pleasure to welcome you in the future. Do not hesitate to contact us, if you need it.

Best Regards,

Samuel Rodríguez
Community Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Lisboa, Portugal
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2012

The studios are too small and the maids do not clean it. There are ants in rooms. There is tremendous noise in the rooms and sometimes we cannot sleep at night.There is a very dear lady at reception (the oldest one) and another one that is the opposite, she's so useless.The location and the prices of the rooms are good, but think carefully before choosing this hotel.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samuel R, Community Manager at Apartamentos RF Bambi, responded to this review, 18 September 2012
Dear Guest,

Thank you very much for sharing your opinion about your recent stay in our Hotel. Your opinion is very important for us, because we can improve our service.

Rooms are cleaned everyday and we are located in the city center, that's why, it is normal that you can hear things from the street. But we think that you can sleep very well in our Apartments. You could have asked us for a room in the back, quieter.

If need our service in the future, do not hesitate to contact us. It would be a pleasure to welcoming you.

Best Regards,

Samuel Rodríguez
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muenster, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2012

The apartment, we visit, was very nice and adequate for 2 Person. The shower could be a little bit bigger, but it´s OK. The bathroom is big enough. The kitchenette is appointed with every basic things we need, except something to wash the dishes has missed. The TV is very small and a little bit old, but you don´t need a TV cause the ocean is so close (just 100m). :-)
Bambi placed very central and calm until the laundry delivered new stuff at 7 o´clock in the Morning. A supermarket placed just around the corner, just as the pedestrian area of Puerto de la Cruz. Everything of interest is within short walking distance around the Bambi-Hotel.

Room Tip: Try to get a room, away from the atrium, cause it could be very noisy. Sometimes some guest were noi...
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samuel R, Community Manager at Apartamentos RF Bambi, responded to this review, 3 September 2012
Dear Harald,

We are glad to know that you spent a good holidays in Apartamentos RF Bambi. Thank you very much for sharing your opinion. You will help future travellers who are searching for a good hotel where spend their holidays in Puerto de la Cruz.

We have taken note about these things that you think we should improve. For us is very important to know your opinion, and improve our service.

It would be very nice to welcome you back in the future. Do not hesitate to contact us if you need it.

Regards from Puerto de la Cruz,

Samuel Rodríguez
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bitola
Level 5 Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 August 2012

We were first time in Tenerife this summer and we did not want to leave. Besides the island, Apartamentos Bambi surely had an influence in this. The apartments have an excellent location. Within a walking distance of the central bus station (4 Euros with taxi), 50 meters to San Telmo Beach, very close to the Lago Martianez, near very cheap supermarket, with a small pool, balcony and kitchen equipment - and all that for a fantastic price - We will surely return here at some point.

The reception works 24 hours and staff is polite and helpful. There is wireless internet available in the public areas which sometimes even worked on our balcony on the first floor. They serve breakfast which can be brought to room. We stayed in room 110 and had no problems with the size. The room was cleaned daily.

Slightly on the negative side was the fact that there are balconies right across of you and you can see in people's rooms as well as they can in yours - of course there are curtains on the doors but it would have surely been better if there was a different view. The sleep quality was excellent, there is no need for air conditioner as the temperature was perfect. There weren't many mosquito, only noticed couple during our 10 night stay.

Overall, I would recommend Apartamentos Bambi to everyone for a stay in Puerto de la Cruz.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DareBt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samuel R, Community Manager at Apartamentos RF Bambi, responded to this review, 6 August 2012
Dear Guest,


Thank you for kind feedback regarding your stay at Apartamentos RF Bambi.

We always want to provide our customers with the best service and we feel really proud when we receive such kind comments.

Thank you for recommending our hotel. You will help future travellers who are coming to Puerto de la Cruz, for chossing our hotel as first option.

It will be a pleasure to seeing you again. Do not hesitate to contact us, if you are planning to come back in the future.


Best Regards,

Samuel Rodríguez
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 July 2012

My wife and I stayed here for one week in July 2012 self catering, we stayed in room 118 and I found it to be extremely disappointing. The room was small, the kitchenette very poorly equipped not even a toaster in the room and then there was the bathroom, It was impossible for either of us to sit on the toilet bowl, to use it we had to sit on it sideways because it was so close to the wall of the shower(see photo) I had to stand with my back pressed against the wall of the shower to close the shower door. Then there was the balcony and the views of walls and buildings, though this was so cramped we didnt spend any time on it
The pluses were the location, the rooms were clean and the staff very friendly especially the young lady receptionist, however I would not return..

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Davld K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Community Manager at Apartamentos RF Bambi, responded to this review, 16 July 2012
Dear Guest,

Thank you very much for you review following your recent stay with us.

We are very sorry to read that we have not meet your expectatives.
We apologize for the difficulties you experienced with the size of the room. Normally we have no problem with the size of the room and probably you should have choosen an appartment instead a studio, because it is bigger.

We do not offer views, because we are located in the center of Puerto de la Cruz, and there are buildings in the sourroundings, but the balcony it is enough big for enjoying it sitting out.

If you want to come back to one of our Appartments, do not hesitate to contact us.

Best Regards,

Samuel Rodríguez
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartamentos RF Bambi

Property: Apartamentos RF Bambi
Address: Calle Enrique Talg 15, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Business Centre with Internet Access Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Apartamentos RF Bambi 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
Location: The building is situated in the centrum of Puerto de la Cruz, only to 5 minutes Martianez swimmingpools. The area is next to restaurants, bars, boutiques.Building: Studios are on 4 floors with 2 lifts, are fully renovated with capacity for 2 people.In the building there are Bar-Cafeteria, Restaurant and heated swimmingpool.Romos (Studios)Fully fitted kitchen, telephone, bathroom with shower, TV, Terrace, Safety deposit box (to rente)HallTV lounge and billar.Cleaning: Every day.Change of towels; 3 times per week.Change of sheets; 2 times per week. ... more   less 
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Also Known As:
Apartamentos Bambi Hotel Puerto De La Cruz
Apartamentos RF Bambi Tenerife/Puerto De La Cruz

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