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“Good quality business hotel”

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Silken Atlantida Santa Cruz
Certificate of Excellence
Reviewed 25 February 2014

We were arriving very late (2am.) after catching the bus from the South Airport and so we chose this hotel because it was just a couple of minutes walk from the bus station.
Although it is geared mainly towards conferences and seminars , for the tourist it is still a good value option. The rooms are a good size, the public areas bright and clean and the staff cheerful and helpful.
Wi-Fi is free, with a good connection in the room. If you want to do something more than check out the web and send emails there is an extra charge.
We stayed on a room only basis. Breakfast is an extra €24, €32 or €39 2pax. Depending on what you require. You are only a ten minute walk from the market or fifteen minutes from the centre of town and there are plenty of cheap breakfast options in the local cafes.
The top floor has a sundeck with loungers, 2 Jacuzzis and a male sauna and female sauna.
Loved Santa Cruz and would happily stay at the Silken Atlantida again.

  • Stayed: February 2014, travelled as a couple
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2  Thank HenryWorthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 - 187 of 738 reviews

Reviewed 30 January 2014

This is a modern hotel close to main bus and tram stations, and walkable from the cruise terminal which is why we chose it. The room was spacious and very clean, with minibar, aircon, nice toiletries in the bathroom and the beds/pillows were very comfortable. We asked for a quiet room - we were allocated a room on the third floor, you could hear the traffic noise but with the windows shut it was not loud enough to keep us awake. We found the cheapest price for the room was on the hotel's own website and we thought it very good value, which included breakfast. Breakfast itself was very nice - the usual continental items plus scambled eggs, bacon and frankfurter type sausages, smoked salmon, an array of cakes and Canarian specialities and even cava for a bucks fizz! Wierdly you could hear people talking through the ceiling vent in the bathroom and I think the faint whiff of smoke was coming from there as well. The jacuzzis could have been a bit cleaner but the sun terrace was nice. Reception staff were very helpful and we had a great stay. However, when I returned home to the UK I found out that Atlantida had twice tried to pre-authorise the room payment using an incorrect expiry date hence my bank had blocked my card thinking this was a fraudulent transaction!

Room Tip: Ask for a non-smoking room if not a smoker as certain floors are smoking floors.
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  • Stayed: January 2014, travelled as a couple
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2  Thank therobertons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

Efficient and polite check-in. Spacious and excellent fitted out rooms. I couldn't believe my luck.
Oh, and it was close to the bus station and walkable to the cruise terminals. I got two rooms, fridge, two TVs, great views. There is a large gym on the top floor with some sun bathing too.

Room Tip: Get a room away from the external lift
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  • Stayed: January 2014, travelled as a couple
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2  Thank KendalDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

This is a new, modern and clean hotel (opened in 2002) with a very good location in the town centre of Santa Cruz.
The hotel Reception team provides a good service and an excellent hospitality. As our room was not yet ready when we checked-in, we were upgraded to a VIP suite with free access to a complimentary cafeteria open 24/24 h offering tea, coffee, fruit and pastries.
The hotel is very secure with CCTV cameras everywhere and a night watchman.
We only spent one night at Silken Atlantida and had the opportunity to see two different airlines crews stay in the hotel. That obviously gives evidence that the accommodation is suitable.
Beds are very comfortable and the bathroom is perfect.
We also appreciated the jacuzzi, sauna and gym as well at the spa located at the 9th floor terrace with a very new view of Santa Cruz.
Next to the hotel (100 metres) is a large shopping centre with Carrefour hypermarket and many restaurants, cinemas and shops. The lighting in the suite is however not sufficient.
As far as car parking is concerned, we unfortunately had no other choice than paying for an extra 12€ for the underground parking because it is very difficult or even almost impossible to park in the downtown streets.

Room Tip: If you can afford it, take a suite in "la planta ejecutiva" or VIP corner(1st floor) with...
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  • Stayed: December 2013, travelled as a couple
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3  Thank HomingPigeon50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

Stayed a week - pretty good - a few hiccups but sorted quite quickly (Safe battery died at one point), overcharged for the car park and wouldn't accept that we hadn't used the garage some days) breakfast is excellent with a huge range of food. Not so impressed with the bar or restaurant in the evening - seemed a bit of an after thought and you seem to be eating in a corridor. Room OK, bit beds, excellent cleaners etc. Location is good to stroll into Santa Cruz (about 10 minutes). A couple of local shopping centres within a few minutes walk (El Court Ingles and a Carrefore).

  • Stayed: December 2013, travelled as a couple
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Thank AlanH294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

We have just returned from a two night stay while we met up with friends who docked in Santa Cruz off their cruise. The hotel was what we expected from a city hotel. The room was clean and the bed was a good size, plenty of toiletries in the bathroom. The spa and hot tub on the top of the hotel was very welcoming after a long day out. Breakfast was continental which was fine, plenty of choice. We did not eat in at night as 8.30 is a little late for me.
My two gripes would be that there were no tea/coffee making facilities and we were put in a room at the back overlooking a private high rise block. There were no balconies, that was OK but a view of the town would have been a lot nicer. Would I stay again yes probably, however I would ask for a room overlooking the street.

Room Tip: Ask for a street view room.
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  • Stayed: November 2013, travelled as a couple
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2  Thank sammy186262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013 via mobile

We stayed overnight in the Silken during our holiday in Tenerife. The hotel was everything we expected and more. The best things were the staff and the breakfast! The receptionist was very helpful and gave us some excellent ideas for eating and drinking.
The breakfast was simply wonderful.
We got a special offer on the room through booking.com which made it excellent value.
The only problem we had was that we had a mini-infestation of an unidentified creepy crawly which we only discovered on the morning when we were about to leave.
All in all, an excellent hotel.

  • Stayed: August 2013
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3  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silken Atlantida Santa Cruz

Address: Avenida 3 de Mayo | corner of Aurea Díaz Flores, 38005 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#3 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
Price Range: £53 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Atlantida Santa Cruz 4*
Number of rooms: 112
Official Description (provided by the hotel):
The Hotel Silken Atlantida, located in the new financial and commercial center of the city of Santa Cruz de Tenerife, the capital of the largest of the Canary Islands and on the shores of the Atlantic Ocean. Santa Cruz is an ideal city for walking and shopping, know, love the island cuisine and enjoy the best cultural programming.The Hotel has 144 rooms, which are distributed in 96 comfort, 8 deluxe, 8 junior suites, and a total of 32 rooms on the executive floor "Silken Club." These rooms with great space, light and modern decoration. All offer shower massage, choice of amenities, free safe, free wireless, digital television and double or queen size bed and planta Silken Club also has a separate hall with free Wi Fi internet connection, 24 hours coffee, tea, milk, fresh fruit and pastries, as well as daily newspaper, shoe shine and a pillow menu. A unique product in the capital of Tenerife.The Hotel has seven conference rooms with capacity for up to 400 people, all of them very versatile and equipped with the most modern technology.The Hotel has a Gastrobar where you can enjoy a refreshing suggestive with a selection of wines and champagnes.There is an excellent relaxation area to start or end the day in the hotel terrace where you can enjoy our jacuzzis, saunas, fitness-center or in the solarium, while you can see the best view of the city, likewise, also has ample parking. ... more   less 
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Also Known As:
Silken Atlantida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlantida Santa Cruz Tenerife/Santa Cruz De Tenerife

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