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“Great location, very reasonable”

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Silken Atlantida Santa Cruz
Certificate of Excellence
Arona, Spain
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great location, very reasonable”
Reviewed 27 May 2014

My wife and I went to Santa cruz to meet my sister who was coming in on a cruise liner. Coming up from the south of the island we found the hotel quite easily. There was ample parking nearby. Reception was smoothe and efficient. The room was huge,well furnished and spotless. Breakfast was buffet style and very good. The hotel is on the outskirts of the city but only a short taxi ride or decent walk to the centre. The staff were all pleasant, polite and friendly. I would definitely stop there again if I go up to Santa cruz. Bus station, shopping centre, and cinema all close by.

  • Stayed November 2013, travelled as a couple
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Helpful?
5 Thank Conradthorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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636 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
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English first
Mechelen, Belgium
Level Contributor
199 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 May 2014

We stayed there on a rainy Saturday on a reduced weekend rate in this business style hotel. Used the sauna, had buffet breakfast. The breakfast selection is nice (a bit high priced, 16 euro, but it was included in our booking.com deal). The breakfast room was rather dull, dark, with a bunch of waiters more interested in their stories together than in their guests (gave a very unprofessional look). Reception people were very friendly and helpful though, with good command of English. Our room was very nice, with one exception: the view through the small window was into a dull inner court.
Good location with private underground parking which we used

Room Tip: Try to get a street view, probably better than such an inner court, although you might get the noise...
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  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank gvodbos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 April 2014

Very good hotel, staff very helpful, spotlessly clean. Great location, rooms very comfortable. Check in was a pleasure, we arrived early and it was no problem. They gave us a super room, and it was terrific value. Would recommend this holel, and stay here again.

Room Tip: We got one on the 6 floor, so away from the traffic noise. Very pleasent stay
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
4 Thank daveandkeena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 14 March 2014

We chose this hotel for a post-cruise couple of nights as we have stayed in "Silken" hotels before and know the standard is really good. Plus it is close to the bus station so ideal for exploring the Island. The annual "Carnaval" festivities were in full swing when we were there so it was nice to be out of the thick of it but able to watch the decorated floats pass by as they went on their way to the main procession. We asked for a high floor and were put on the top floor 8, all that was above was the fitness area and roof terrace - no extra charge for the machines, Jacuzzi and showers with free towels which could be used with sun beds. We were able to make use of the latter on our last day. The view of the city from here and the scenic external lift was really stunning. It was very busy when we arrived mid morning, business people had been staying then the hotel was to fill up with "Carnaval" revellers. The extremely friendly and helpful staff told us our room was not yet ready so we left the luggage and got a bus to Puerto de la Cruz, a delightful holiday town well worth the visit. Our room had a good view too and was not noisy at night despite all the festivities which went on well in to the early morning. Really comfortable bed, spacious accommodation and well equipped bathroom, one couldn't ask for more. The bar and restaurant were modern in layout but offered a snack and full menu although not open till 2030, a bit late for us. We made use of the friendly bar though and later lots of guests dined here and all the food looked lovely tempting us to a plate of "Iberico" ham available any time - delicious! The free wifi was web-only so the ipod did not work. No problem as the mall 2 blocks down the street, the "Tres de Mayo" centre had good free service in the central hall areas. Special mention must be made of the breakfast. We booked inclusive B&B otherwise it would be 16 euros each. However, the quality of the offerings make it a gourmet meal on its own. Excellent quality cold meats, local cheeses, any amount and variety of fruit, bacon and egg for those missing home(!) although when in the Canaries, eat their food! Santa Cruz is well worth another visit and this hotel is ideal plus it is near to the large department store "El Corte Ingles" as well as numerous other shops and a couple of malls. Lots of local style bars especially down the street opposite by the petrol station. Food served all hours here and they serve the local beer "Dorada" which is very good. For those who miss a beach in the city, a ten minute bus ride takes you to "Las Teresitas", a lovely artificial one of Saharan sand!

Room Tip: A high floor for a quieter time.
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  • Stayed February 2014, travelled as a couple
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Helpful?
3 Thank Yachties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 March 2014

I stayed for one night on a recent business trip. The Hotel is spotlessly clean, have a quick and helpful check in system are you are greeted with a warm welcome.
The rooms are spacious and uncluttered and the bathroom is big and well equipped.
The bar restaurant is well priced for a hotel and welcoming and the breakfast choice is extensive and well prepared. Absolutely ideal for business stay and I would certainly also book for a holiday since it is a short walk from the seafront and near to the bus Station for exploring.
Can recommend.

  • Stayed March 2014, travelled solo
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Helpful?
2 Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Axbridge, United Kingdom
Level Contributor
125 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 February 2014

We booked this hotel as our flight was quite late into tenerife south and this was very near the bus station and well reviewed. We got a very good deal on Booking.com which included breakfast (try to find an inclusive rate as breakfast is 16 euros each if you pay separately). I'd emailed beforehand to get a quiet room so we had no view (see room tips), but the room was well equipped, huge bed, toiletries etc. Bathroom needed a bit of attention to cleaning behind the shower curtain, but it was pretty good, and it was lovely to have a deep hot bath with bubble bath provided! Reception staff were efficient and spoke good English. Breakfast buffet had excellent choice; "hot" items were tepid; this seems usual in Spain. I would choose cold instead! We didn't eat any other meals; were a bit put off by the bar/restaurant (it didn't seem very clear what to do, how much it cost or welcoming). But for an overnight stay it's very good and perfect for onward travel by bus. The panoramic lift is fun, and do visit the roof terrace up by the spa as the view is excellent (apart from the oil refinery at this end of town)

Santa Cruz itself doesn't have a great deal to recommend it, although the new archtitecture/ polls etc on the seafront are interesting. The tram to La Laguna is good and that is a World heritage site for its historic buildings. Better still, leave and go to La Orotava which is a stunning WHS and very characterful.

Room Tip: Decide if you want road noise and a view or an inside room (into courtyard close to other buildings...
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
3 Thank mendip_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, United Kingdom
Level Contributor
160 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 25 February 2014

We were arriving very late (2am.) after catching the bus from the South Airport and so we chose this hotel because it was just a couple of minutes walk from the bus station.
Although it is geared mainly towards conferences and seminars , for the tourist it is still a good value option. The rooms are a good size, the public areas bright and clean and the staff cheerful and helpful.
Wi-Fi is free, with a good connection in the room. If you want to do something more than check out the web and send emails there is an extra charge.
We stayed on a room only basis. Breakfast is an extra €24, €32 or €39 2pax. Depending on what you require. You are only a ten minute walk from the market or fifteen minutes from the centre of town and there are plenty of cheap breakfast options in the local cafes.
The top floor has a sundeck with loungers, 2 Jacuzzis and a male sauna and female sauna.
Loved Santa Cruz and would happily stay at the Silken Atlantida again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank HenryWorthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silken Atlantida Santa Cruz

Property: Silken Atlantida Santa Cruz
Address: Avenida Tres de Mayo | (corner of Aurea Díaz Flores), 38005 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#2 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#4 Family Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
Price Range (Based on Average Rates): £
Hotel Class:4 star — Silken Atlantida Santa Cruz 4*
Number of rooms: 112
Official Description (provided by the hotel):
The Hotel Silken Atlantida, located in the new financial and commercial center of the city of Santa Cruz de Tenerife, the capital of the largest of the Canary Islands and on the shores of the Atlantic Ocean. Santa Cruz is an ideal city for walking and shopping, know, love the island cuisine and enjoy the best cultural programming.The Hotel has 144 rooms, which are distributed in 96 comfort, 8 deluxe, 8 junior suites, and a total of 32 rooms on the executive floor "Silken Club." These rooms with great space, light and modern decoration. All offer shower massage, choice of amenities, free safe, free wireless, digital television and double or queen size bed and planta Silken Club also has a separate hall with free Wi Fi internet connection, 24 hours coffee, tea, milk, fresh fruit and pastries, as well as daily newspaper, shoe shine and a pillow menu. A unique product in the capital of Tenerife.The Hotel has seven conference rooms with capacity for up to 400 people, all of them very versatile and equipped with the most modern technology.The Hotel has a Gastrobar where you can enjoy a refreshing suggestive with a selection of wines and champagnes.There is an excellent relaxation area to start or end the day in the hotel terrace where you can enjoy our jacuzzis, saunas, fitness-center or in the solarium, while you can see the best view of the city, likewise, also has ample parking. ... more   less 
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Also Known As:
Silken Atlantida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlantida Santa Cruz Tenerife/Santa Cruz De Tenerife

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