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“Good hotel”
Review of Santemar Hotel

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Santemar Hotel
Ranked #13 of 32 Hotels in Santander
Northampton
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good hotel”
Reviewed 14 June 2005

Just spent the weekend at the Santemar. The hotel is situated in the northern part of Santander in the "beach" area. The nearest beach is 50 meters from the hotel and very clean. There are plenty of restaurants in the nearby location, which can cater for families. English is not widely spoken in the area, but with a few of the basic phrases you can easily get by. The main shopping area of the town is about a 45 minute walk from the hotel along the sea front. The hotel was very clean with excellent room service. The hotel restaurant was a bit expensive but the food was good and served to a high standard. The front desk personnel were polite, helpful and spoke English. I found the rooms to be comfortable and clean which is what you need. They do not have coffee making facilities in the rooms though. I would certainly stay at the location again. Visitors to Spain do need to be aware that smoking is very common in everyday life and there are very few non smoking restaurants.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank lumpyfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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916 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed 6 April 2005

We twin sisters had a lovely mini break, we found the staff all to be friendly and helpful, going out of their way to make our short stay a welcome one. The surrounding area was peaceful but still interesting shopping, walks, bars and restaurants. Santemar we love you

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 September 2004

Just got back from a 5 day stay at this hotel - big modern convention centre type of hotel -location, food and cleanliness of rooms all tip-top, but hotel was let down by very poor soundproofing between rooms - could hear every word of conversations in surrounding rooms, not too mention every bathroom sound and was kept awake by man next door snoring so loudly all night that it seemed the room was shaking! Walls must be made of paper.
Pity because otherwise everything very good.

  • Stayed September 2004, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Basilino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 8 August 2004

This is the worst experience we had at ANY hotel. We (I and my friend) had an all paid reservation for three nights and were there for a conference. Upon arriving, the reception told that we have room reserved only for two nights. We immediately showed thenm the paid credit card receipts, the credit card bill, confirmation and receipts from conference and all but they refused to honor any of it. Conference organizers also talked to them but that was no help either (hotel's reason was that they have a bankers' conference on third day but I still wonder what happened to our reservation). We had no choice but to move to another hotel for the third night.

The two nights wwe spent there were no better. We asked them to give us a wake up call at 6:30 am which never happened. Realizing that this is a hopeless place with hopeless service, we did not ask for a wake up call the next day, but we got a wake up call promptly at 4 am as if to make up for thier previously missed call!! I really sympathize with those guests, who actually got our call the first day and whose call, we got the next day. I bet that make us three unhappy parties.

So, what is my recomendation?? You may very well sleep on the beach but don't even consider this hotel. This is hopeless!! By the way, I did tell them, before leaving that I am going to post my negative review of their hotel on web, so here it is.

Good luck if you still plan to stay there!!

Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Santemar Hotel

Property: Santemar Hotel
Address: Calle Joaquin Costa 28, 39005 Santander, Spain
Region: Spain > Cantabria > Santander
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Santander
#8 Luxury Hotel in Santander
Price Range (Based on Average Rates): £
Hotel Class:4 star — Santemar Hotel 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Santemar Hotel Santander

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