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“Great location and vintage style Hotel”

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Eurostars Hotel Real
Ranked #9 of 32 Hotels in Santander
Sydney, Australia
Level 5 Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location and vintage style Hotel”
Reviewed 4 November 2013

Stayed here visiting family in Santander. First time and was a great stay. AWESOME VIEWS!
Hotel recently changed to the Eurostars hotel Chain and is undergoing renovations. This was great because I was upgraded to a room with view of the Sardinero and Palacio de la Magdalena.
Room: Great view if you are on the beach side. Rooms still contain many of the original furniture when it opened over 100 years ago. My room was spacious and had everything you would expect in a 5 star hotel .
Has a great terrace to enjoy some drinks and breakfast if you missed the buffet.
Location: located high up and perfect for the views of the bay. A little far from the city but you can catch a bus or taxi (aprox 6 Euro). About 10-15min walk to Sardinero beach and Magdalena Palace.
Wifi: very slow. No option to upgrade to better speeds.
At such a fancy hotel would be nice to have someone to greet you at the door and escort you to your rooms.
There is a separate spa and treatment center. I did not use it but its 50% of mon-thurs (at time of my stay Oct 2013). Looked very Nice.
Will return again for sure.

Room Tip: Make sure you get a room above 3 level and views to the bay.
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank DanielFromSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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825 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Plymouth, United Kingdom
Level 4 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 October 2013

Our second stay in this lovely grand hotel. Beautiful balconied bedroom with a fantastic view over the water to the mountains, friendly and helpful staff plus a great breakfast.
Will definitely return.

Room Tip: Had good rooms both times we have stayed in the Hotel Real. I think most if not all the rooms are l...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasant Hill, California
Level 6 Contributor
291 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 24 October 2013 via mobile

Great views from almost every room of either the bay or ocean. Our room was huge by any standard and nicely furnished. Staff very accommodating. Great location as we were able to walk to nice beach or take bus downtown. Wifi a little slow.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Kkoleary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wadebridge, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 8 October 2013

Beautiful old hotel. Five star rating and five star treatment. This is the second time we have stayed there, and it remains the best we have ever stayed in. The rooms are large and air. the staff are wonderful and the breakfast is superb. This was a Brittany Ferries offer and is excellent value for money.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level 5 Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 September 2013

The higher rooms with balconies offer a great view of Santander and the coast. They are confortable and spacious. The grounds are very nice and offer a peaceful oasis to relax in. The food is good anf fresh. It has that charm that old world luxury offers.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Retirees10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2013

Booked and paid in advance for a deluxe double room with view, porter took us to a twin bedded room so we showed him our booking he rang the desk and moved us to another room also with twin beds but they were larger so we said ok, we noticed the room smelt stuffy but thought it must have not been used for a while, we went out and returned the room smelt of sewerage so rang reception they offered us the original twin room or we could pay 40 euro extra for a suite, explained we paid for a deluxe double and if they couldn't give us what we paid for they should upgrade us, after waiting in the foyer while they decided what to do they finally gave us an inferior room that didn't smell.. Very dissapointing the only good point is the Bell Boy was very nice and helpful...would not recommend

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Marthacollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, United Kingdom
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2013

I too booked this hotel on the ferry special, or whatever it is they are catering for now from Portsmouth and at about £100 a night, sort of last minute, was astonished at the price - I knew there had to be some kind of catch so "unprepared" myself for total luxury in advance. (the primary reason I booked it was for the supposed pool, apart from the amazing history…)

Undeserving of it's 5* luxury rating for most modern city travellers, though nevertheless an extremely pleasant stay. The "pillow menu" in the bedroom is about the only 5 star perk I could see apart from the nice mattress & spacious bathroom, but a few cracks here and there and an uncomfortable shower for some because of central head placement and wrap around shower curtain (though it was clean).

Though no doorman as others have mentioned - go and ask at the front desk for help if you need it up the stairs to reception - I think they have a ramp somewhere as well. Very good customer service on site, thank you for making my stay unforgettable and allowing me to practice my Spanish! I had a 5 star experience, but am rating at 4 in all fairness to other travellers who no doubt expect more.

My biggest moan is that I wrote to the hotel 3 days in advance asking about use of the Spa/Pool and received no reply… it was via the reservation form, however, so one might have better luck contacting the hotel directly for any special requests - and maybe best by phone or direct email, and persistence (?) Maybe it was just an incredibly busy weekend for the Spa, although I had no problem extending my hotel stay a couple of nights once there.

Upon arrival I found there were no Spa treatments available for a WEEK and use of the pool was something like 9 euro per session, with odd hours available. The Spa where the pool is located is in fact NOT run by the hotel (and they should mention this on their site), so if you call the hotel, get the Spa number and book directly with them… be patient until they find someone who can speak English if you can't get by in Spanish.

Peaceful residential area, saw a few Spanish children on bikes tranquilly riding around. It's a 15 or so minute walk to the beach on the way back, quicker downhill there, but a lovely beach (Playa de los Peligros) and for me a lovely walk, lots of stairs… The hotel can provide you with a blue unmistakably Hotel Real towel so if you're not into that and want to blend in, bring your own. Bicycles are available for hire, not sure about locks. 5-6 euro taxi ride to town centre/ferry terminal if you aren't into walking.

They have installed a modern lift now, but I enjoyed the vintage one as well.

Had many interesting conversations with the elegant Spanish guests, some who had been coming for years. Very good food/room service. Pricing is what you'd expect of 5 star, but also a few reasonable selections and excellent quality. Good TV, but sketchy wi-fi at times, although they do have a complimentary computer terminal, phone and printer available in the lobby.

Might be a lovely place for an inexpensive and intimate 4* wedding (at the rates I paid and although I was told it is still the best hotel in town, I would not pay much more per night).

Definitely will return to this hotel and beautiful region some day for a laid back beach holiday when I don't have time to make it to Italy for warmer water - brrrrr! It was freezing, but hot enough outside to sort of enjoy it for one who isn't much phased by a bit of brain freeze. Good restaurant on the beach.

Next time for the Guggenheim will go straight to Bilbao, but the bus journey there was comfortable and convenient (was told it was better service than the train and definitely some lovely views). Buy in advance or get to the bus station early to buy your ticket during peak times, none of the automated machines worked and long queue that you must take a ticket for.

  • Stayed June 2013, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank AlternativEnglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eurostars Hotel Real

Property: Eurostars Hotel Real
Address: Avenida Perez Galdos 28, 39005 Santander, Spain
Region: Spain > Cantabria > Santander
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Santander
#7 Business Hotel in Santander
#8 Family Hotel in Santander
#8 Romantic Hotel in Santander
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Eurostars Hotel Real 5*
Number of rooms: 123
Official Description (provided by the hotel):
The Eurostars Hotel Real 5 * GL is a luxurious property located opposite the Playa de los Pelirgos in the Bay of Santander, surrounded by gardens in a privileged area between the historical district and El Sardinero. The hotel has more than half a dozen large private French-style hall rooms with large windows and large gardens with 80 different species of roses. It also has a 1,400 m2 thalassotherapy center. The hotel offers a total of 114 rooms, including suites, all bright, exterior and fully equipped. ... more   less 
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Also Known As:
Real Hotel Santander

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