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“Good location but....”

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Silken Coliseum Hotel
Ranked #10 of 32 Hotels in Santander
London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good location but....”
Reviewed 6 January 2012

After our 8 hr road trip to Santander we wanted to have a decent meal and sat down on the hotel bar, only to discover that at 3 pm the kitchen was closed and couldn't serve any food, so we have to go out...very dissapointing with the service in this hotel. Location was good, but service was a bit rude side...

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rodcord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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608 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2011

Near the train, bus station, ferries' port, shopping area.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank montserratLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrow-in-Furness, United Kingdom
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 17 October 2011

Good location in centre of Santander close to the shopping. Very comfortable room - with enormous beds, large modern bathroom (with bath and shower). A short 10min walk to the bus and railway stations.

I would say that Silken is better at the room 'frills' than other main Spanish chains (Sol Melia, NH extra). You get the trouser press and a huge assortment of toiletries.

Staff friendly and polite. Speak English. Helpful with tourist information.

Don't be fooled by the address - it may be number one Plaza de Los Remedios, but this is a small street rather than a large square! As such, the street views are limited and of the multi-storey buildings across the small road.

If you want to be close to the beaches, a different location would be better as Santander is really a city in two parts, the city centre and port, and the beach resort. It is possible to walk between the two - but on a hot day a thirty minute walk seems a lot longer! However, buses are great and unlike some other Spanish cities the routes are simple and easy to understand. The other option is to use the hire bikes, which again, unlike most cities, are very simple for tourists to use as they do not require any pre-registration, only a credit card which you put in the machine (which charges you 150euros but only if you fail to return the bike) and the small hourly rate. If you decide to return the bike and then get it another bike later, you are given a code which makes this procedure very easy. The cycle lanes from the city centre to the beaches are very good and scenic.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GoolePike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulkington Warks
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 October 2011

Very clean, very quiet with well informed polite, professional, courteous and very helpful staff who speak very good english. The hotel is in the heart of Santander, although you would not know it when you are in your room, a very quiet hotel indeed. We had an inside room on the 4th floor next to the elevators but we heard no noise at all from them. The hotel is close to all amenities, less than 10 mins from the ferry, railway and bus stations, there is also a very good restaurant next door which does a menu de dia for 9 euros (£8) which consisted of main course, sweet, bread, a drink - which in my case was a glass of white wine, but the bottle is lef for you to have more at no extra charge - followed by coffee. They even do breakfast - asssorted tortillas etc with coffee for a paltrey 1 euro 80.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RickBulkingtonWarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2011

Both the hallway and especially the room itself smells strange, perhaps because of the cleaning product used but its a penetrating smell as soon as you walk in. The room we had wasn't cleaned properly and was relatively small and a view from the small window non-existant. A room next to the cleaning supplies room means a lot of noise early in the morning. Lighting in the room is very bright. Maybe we got a bad room because we booked through a bookings website? Bathroom is clean though, and the location in perfect in de shopping district of Santander. Its a 20/30 minute walk to the beaches.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
128 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 16 July 2011

Everything is clean and well organized there, the service is state of the art, the rooms are spacious enough, the restaurant is comfortable, the food classically unsurprising...

Well, the perfect place to go as a manager. Unfortunately we weren't on business trip and the clinically clean aspect lacked some charm.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank WillyHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrenpoint, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 June 2011

We were in two minds about whether to get a hotel close to the beach or downtown near the shop and restuarants. We made the right choice by with the Silken Coliseum being right in the centre of Santander. When the weather was good we were still able to access the beach by bus or even walking, but for the nightlife, being downtown is preferrable, with a lot of bars, cafes restuarants and shops close by! We didn't eat in the hotel so can't comment on it, but did seem a bit expensive, also we enquired about the parking which was expensive too.

Rooms were clean, double beds were very big and the staff were fine, despite us pointing out that our safe wasn't working on arrival they still didn't have it fixed 4 days later!.. but that was the only blip by this more than value for money hotel! A great place to stay in Santander

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank FlashG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silken Coliseum Hotel

Property: Silken Coliseum Hotel
Address: Plaza Remedios 1, 39001 Santander, Spain
Region: Spain > Cantabria > Santander
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Santander
Price Range (Based on Average Rates): £
Hotel Class:4 star — Silken Coliseum Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
El Hotel Silken Coliseum, destaca por su singular fachada y sus modernas instalaciones. A ello se suma una ubicacion privilegiada en el centro neuralgico de Santander, a escasos metros del Paseo que une el centro historico y de negocios de la ciudad con la Plaza Italia , punto neuralgico del veraneo Santanderino. Asi, tanto el viajero de negocios como el que viene a disfrutar de la ciudad encontrara en el Hotel Silken Coliseum una opcion inmejorable. Las 92 habitaciones del hotel, destacan por su diseno de interiores, con mobiliario de lineas contemporaneas, en el que se ha prestado especial atencion a la iluminacion, texturas y equipamiento para ofrecer un mayor confort y un ambiente sereno y elegante. El establecimiento cuenta con un restaurante "La Platea" en el que se pone de manifiesto la excelencia de la cocina cantabra, cafeteria " Bambalinas" y garaje propio. El hotel dispone de cinco salones con capacidad hasta 200 personas, en los que gracias a su decoracion y a su completo equipamiento de medios audiovisuales, wifi gratuito, pueden organizarse eventos de todo tipo. ... more   less 
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Also Known As:
Hotel Silken Coliseum
Silken Coliseum Santander

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