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All reviews car drivers min drive great stopover free car parking petrol station phrase book one night recommend this hotel air conditioning santander ferry good size comfortable hotel comfortable beds excellent hotel stay there again outskirts supermarket
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Reviewed 30 September 2017

This is a lovely hotel which is perfectly located for traveling on the Santander ferry being only 10-15 minutes away.Free car parking is readily available.The staff are friendly and helpful and speak English for those who need it. The room was well furnished, comfortable and clean.
There is a bar and restaurant situated within the same building for those who don't want to search for somewhere to eat although the menu is a little restricted.
Rather than order a formal breakfast at the attached cafeteria we chose cafe con leche and Danish pastry's for two which came to the princely sum of 5 euros.Delicious.
We will stay again.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank paulrg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reyes L, Gerente at Chateau La Roca Hotel, responded to this reviewResponded 2 October 2017

paulrg2 ,
Thank you for sharing your recent experience with us. We are very happy becouse you enjoy during your stay with us and you liked the Château la Roca hotel. We think the free privite parking is a good value for our guests.
You will always be welcome at the Château la Roca hotel.
We look forward to see you again.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

A 15 minute drive from the centre of Santander. Large room, clean, good shower pressure and parking outside. Very friendly and helpful reception staff.

Breakfast want included, €8.55 per person for a average buffet breakfast no so good.

Stayed: September 2017, travelled as a couple
Thank james_booboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reyes L, Gerente at Chateau La Roca Hotel, responded to this reviewResponded 22 September 2017

james_booboo,
Thank you for sharing your recent experience with us on Tripadvisor. We are delighted that you had nice stay !!
Thank you on behalf of the whole staff !!
Kind regards

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Reviewed 1 September 2017

The hotel may cause a wrong impression when you arrived since the lobby is in the second floor and you don't see it. Rooms are clean, and comfortable. If you are used to air conditioning make clear at the lobby that you need a certain temp because they have the control. It is a little far from the center of the city.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Salvador H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reyes L, Gerente at Chateau La Roca Hotel, responded to this reviewResponded 4 September 2017

Salvador H ,
Thank you for sharing your recent experience with us .
Abaout the air conditioning, we are trying to improve the service. Meanwhile, reception will be glad to regulate the temperature desired by the customer 24 hours a day.
Best regards.

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Reviewed 29 August 2017

It was well situated near a Shell petrol station and lupa supermarket. I did not drive but my family and some friends stayed at a camp site 2 miles down the road. I arrived late and found the staff helpful with excellent english. The bedrooms were comfortable and spacious for myself, showers bed etc clean and comfortable. The restaurant in the basement had good value food, the young Moldovan, gentleman working there spoke excellent english and was helpful. I ate Steak chips ,bocadillo,coffee on a few occasions and I was served promptly the food tasted brilliant. If iI was to look on something to improve on I would prefer if they installed keycards instead of old fashioned keys, also there was no security, it was not in a bad area and near a fairly middle class neighbourhood , but if I was with young children I wouldn't feel secure. Overall Clean and good value for August , but not for those without car rental or willing to splash out on taxis.

  • Stayed: August 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank rob d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reyes L, Gerente at Chateau La Roca Hotel, responded to this reviewResponded 4 September 2017

rob d ,
Thank you for sharing your stay with us. We are delighted that you enjoyed .
where we are located has always been quiet even with children. A lot of families choose this area to live with children for the good quality live. Most of our guest are families whith children and they appreciate the calm area
Thanks for the suggestion about the keycards, is something that we are thinking for a future. At the moment, it seems more personal to be in touch with ours customer.
Thanks for being with us.
Best regards,

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Reviewed 26 July 2017

Comfortable, clean friendly hotel with plenty of car parking. Strange sat-nav route from port to hotel - don't trust the 'postcode'! Avenida Jose Maria Pereda is quite long. The hotel is situated at the eastern end of this road beside the Shell garage (conveniently situated for fuel but not noisy at night).

Room Tip: Our room overlooks the main car parking area at the front and was not at all noisy.
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reyes L, Gerente at Chateau La Roca Hotel, responded to this reviewResponded 27 July 2017

Adrian M,
We are glad that our standards of cleanliness have matched what you expected.
Thanks for your advice to other customers about GPS, if it is true that sometimes does not indicate the best route.
We are very proud to offer our guests plenty free private parking !!!
Thank you for your rating !!
Best regards,

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