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Hotel Beatriz Toledo Auditorium & Spa
Ranked #17 of 44 Hotels in Toledo
Reviewed 19 April 2012

Travelled to Toledo Spain for business which was being held at the Hotel Beatriz. I must say I was dissapointed as to the condition of the hotel and the ability of the staff.
The rooms are dank and dirt, the sound insulation is poor and the staff did not do much in the way to offer assistance in anything from making a dinner reservation at the restaurant in the hotel - which no-one informed me was closed on the day I had a dinner meeting with clients. If you have a meeting at the Beatriz Hotel - I highly recommend that you stay at the Hilton - walking distance below which was a very nice hotel with accommodating staff.

Room Tip: At the nearby Hilton.
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  • Stayed: April 2012, travelled on business
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1  Thank JayGoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 - 75 of 892 reviews

Reviewed 8 April 2012

A fancy-looking, rather expensive hotel. Don't judge a book by it's cover, because the quality here is actually low. When checking in, the workers told us with their broken english that they do not have enough beds for us, even though we booked the hotel months in advance. Only after actually going to the room and looking at it, they discovered that they indeed do have enough beds. How is that for knowing what's going on in the hotel? This might be a one-time mistake, but when it comes to cleaning the dishes - that seems to be a reoccurring issue. Every single one of the "clean" plates in the morning buffet still had obvious marks of the previous meal. Disgusting and very surprising, when considering the price and the "4 star hotel" rating. When planning our trip and stay at this four star hotel, we expected a lovely spanish sun and a nice swimming pool for the kids. The sun did not disappoint us, luckily, but the pool is appearantly not available for use during april. Isn't that an important detail? Shouldn't the hotel mention that on the site, on the phone, anywhere? But it doesn't matter, you might say - at least the inside pool with the lovely spa is always open. Ah - that pool is only available for 16+. So families with kids visiting Toledo can forget about swimming. And, yes, the spa may be appealing, and they do have a gym which is a nice, basic facility. Oh- I forgot to mention- using the gym does cost 10 euro per day, per person. Which is 30 euros for just a 3 day stay. Could it get any more expensive? Two nice things that I could say about this hotel - free, working wifi and plenty of free parking spaces. Overall a bad hotel. Would not recommend it to anyone.

  • Stayed: April 2012
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3  Thank xHMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

The hotel is big and good for conferences but you can tell from every detail that the hotel is old. There is carpet everywhere, the furniture is from the 70's and overall the atmosphere of the hotel. Internet is a joke..sometimes it works but most of the time, not. I guess that is why it is free. Breakfast is included with lots of variety. Rooms and bathrooms are big and all the rooms have a balcony. Receptionist have limited English or maybe they just prefer to switch to Spanish. There in an old tv in the room. AC or heating system was not working properly in my room

  • Stayed: November 2011, travelled on business
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1  Thank jennyjtourofEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

A property in need of renovation, that survives on its captive conference registrants. Even the piped in music is in a time warp: the theme from Arthur by Christopher Cross is playing now!

This is not a hotel for those interested in seeing Toledo. It is far outside the city-center -- on the wrong side of the highway and a 5+ Euro cab ride each way. It is not walkable, especially after a day exploring the old city's cobblestone streets.

Rooms are in need of renovation, carpets and upholstery stained and tired, and the staff disinterested. Our room didn't match our reservation -- twin beds rather than a double -- but the head front desk clerk wasn't interested helping us out. "No" was the stock answer to most questions -- even to requests like stamp purchases. thank heavens his colleague interrupted him to insist it was her job to sell stamps!

Buffet style breakfast was ok, but items were not replenished, so if the fruit or rolls ran out, that was it. The restaurant was overpriced and the food not up to par for the price point. We would have been very disappointed had we not been someone else's guests. Far better to eat well in town, which is less expensive even with a cab.

Hotel 'network' was inconsistent, and wifi in the rooms virtually unavailable [a signal but no throughput].

Room Tip: some rooms may already have been renovated. there seemed to be a few without the grotty carpet: ask...
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  • Stayed: October 2011, travelled on business
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Thank j t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

El hotel en sí no está mal, decorado con estilo clásico. La habitación doble es bastante amplia y limpia y las camas son muy cómodas. Desde la terraza se ve toda la ciudad.
El único pero que le encuentro es que necesitas coche para acceder al centro de la ciudad, ya que se encuentra en la carretera.
Es un sitio muy tranquilo.
La piscina no llegué a usarla por las fechas de mi visita, pero parece bien cuidada toda la zona.

  • Stayed: March 2011, travelled as a couple
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Thank _Kel_2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

Old fashion hotel looks like a trip back in the seventies; marble everywhere, big aisles, reception as big as an airport check in zone. Having said that hotel is anyhow comfortable with the best breakfast had in Spain with almost everything you should desire. The kids really enjoyed the swimming pool but we didn't had time to test the baby club. Price is really excellent. Negative note slow WIFI and far from centre town if you are not by car.

  • Stayed: August 2011, travelled with family
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Thank KSantussi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2011

People was very friendly. It Is very near the historical center of Toledo. The restaurant in the hotel is excellent and they have another in the city that has won many awards in cooking. You can relaxing in their SPA, which in my opinion is prety good.

  • Stayed: May 2011, travelled as a couple
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Thank GM46G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Beatriz Toledo Auditorium & Spa

Address: Calle Concilios de Toledo S/N, 45005 Toledo, Spain
Region: Spain > Castile-La Mancha > Province of Toledo > Toledo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Toledo
Price Range: £36 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Beatriz Toledo Auditorium & Spa 4*
Number of rooms: 295
Official Description (provided by the hotel):
This classy, continental-style hotel is situated just 5 minutes from Toledo's historic city centre, with over 7,000 m² of gardens and an outdoor swimming pool.Surrounded by a peaceful but well-connected residential area, the Beatriz provides the perfect relaxing setting for your visit to the Imperial City. Soak up the sun in the gardens beside the outdoor pool or head inside to the spa. Here you can enjoy pampering treatment and facilities designed to help you unwind.Take the 2 km journey to the heart of Toledo to experience this Castillian city's rich history, culture and famous cuisine.Hotel Rooms: 295. Hotel Chain: Beatriz Hoteles. ... more   less 
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Also Known As:
Beatriz Hotel Toledo
Beatriz Hotel Spain

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