I did not book this hotel myself, it was an arrangement by tour. This hotel has a gimmick of Medieval decorations. I was given a room facing the street. The major problem was no air-conditioning. However, there was air-conditioning in the lobby, but not the rooms. I complainted to the reception desk and the manager explained that it was hotel policy to shut down all air-conditioning from 1Oct13 onwards and strongly suggested me to open the balcony doors during my sleep. I told him that the streets were really noisy because you can still see buses passing by after 11pm. Moreover, the curtains cannot be drawn when the balcony doors are opened. Opening the balcony doors are just like showing the public your pjs! Moreover, for security reason, how can you sleep properly in a foreign country with your balcony doors wide open? If you close all those doors, you simply cannot breathe and start sweating even it is October. Even worse, they will force heating into your room and there was no way to adjust that! Not everyone wants heating in October and the others are forced to open the only balcony doors to get fresh air with no sense of security at all. What is in the mind of management of this hotel? Why can't they let the customer to choose between air-conditioning and heating? What is the point of this absurd arrangement?
After spending a horrible night, I would strongly suggest the people to avoid booking this hotel unless their management changes this ridiculous arrangement on air-conditioning policy.
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- Also Known As:
- Alfonso Vi Hotel
- Alfonso Vi Toledo