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“Medieval theme wins over the comfort of customer”
2 of 5 bubbles Review of Hotel Alfonso VI

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Hotel Alfonso VI
Ranked #20 of 45 Hotels in Toledo
New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Medieval theme wins over the comfort of customer”
2 of 5 bubbles Reviewed 3 October 2013

I did not book this hotel myself, it was an arrangement by tour. This hotel has a gimmick of Medieval decorations. I was given a room facing the street. The major problem was no air-conditioning. However, there was air-conditioning in the lobby, but not the rooms. I complainted to the reception desk and the manager explained that it was hotel policy to shut down all air-conditioning from 1Oct13 onwards and strongly suggested me to open the balcony doors during my sleep. I told him that the streets were really noisy because you can still see buses passing by after 11pm. Moreover, the curtains cannot be drawn when the balcony doors are opened. Opening the balcony doors are just like showing the public your pjs! Moreover, for security reason, how can you sleep properly in a foreign country with your balcony doors wide open? If you close all those doors, you simply cannot breathe and start sweating even it is October. Even worse, they will force heating into your room and there was no way to adjust that! Not everyone wants heating in October and the others are forced to open the only balcony doors to get fresh air with no sense of security at all. What is in the mind of management of this hotel? Why can't they let the customer to choose between air-conditioning and heating? What is the point of this absurd arrangement?
After spending a horrible night, I would strongly suggest the people to avoid booking this hotel unless their management changes this ridiculous arrangement on air-conditioning policy.

  • Stayed October 2013
    • Value
    • Location
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Helpful?
3 Thank LiberteBlk7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Cheyenne, Wyoming
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 bubbles Reviewed 27 August 2013

We stayed, at this hotel, for 2 nights in August 2013. Booked the hotel as it's in a great location and within easy walking (from top of Toledo hill) to sights, restaurants, parking, etc.
Used the Rick Steves' Spain book to do our own walking tour, take local buses to see sights outside of main city.
Hotel has 1970s feel - dark wood, medieval/knights theme throughout, AC didn't work(we told staff but nothing was done), wood doors to shared balcony - had to keep these open for air- doors not very safe as they wouldn't lock.
4Euro breakfast was in 'dungeon' basement dining room- roll, juice, coffee. Staff was very pushy and hovered as you ate and until you paid them the 4Euro.
Discounted, inside parking nearby.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank Symphony2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Toledo hotels

Sacramento, California
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 12 August 2013

This nice hotel in the highest part of Toledo. We weren’t there for long given Air France’s lost luggage fiasco that forced us to go back and forth between Toledo and Madrid. Seemed like a nice hotel in a picturesque town. Was good value for the money.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
170 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 28 July 2013

Conveniently located in the middle of the old city but the rooms are slightly small and dark. I could only find one electrical plug in the room to re-charge my camera etc., it was the hair dryer's plug in the bathroom! Souvenir shop inside the hotel and also next door but buses pass through right in front of the hotel so can be slightly noisy. The dining area has a medieval feel but don't expect much variety at the breakfast buffet.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Free D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
1,577 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 613 helpful votes
3 of 5 bubbles Reviewed 14 April 2013 via mobile

Hotel in best location in Toledo with great panoramic views a short walk away. Very old traditional furniture make great ambience but while experience let down by extremely unhelpful and dismissive staff! Guy who checked us in cudnt have been mire disinterested!intakes made in reservation. No information given re location or time if breakfast. Did nit tell us the hotel bar and restaurant situated 3 doors along from hotel entrance!
2 people travelling as friends were allocated rooms on different floors in the hotel! Subsequently changed after raising a complaint thi we were initially told hotel was full an nothing could be done. Whilst reallocated rooms on same floor they could not have been further apart! We had booked 6 months previously but were told tour groups had booked 2 years earlier!
Guess what?- at breakfast the following day it was obvious that hotel was far from full. U was also certain that ro next to mine had bit been occupied that night. Having queried this with the duty manager, it was confirmed that, indeed hotel was not full. Unbelievable treatment from earlier reception staff. We did try to change rooms when first guy had gone off duty and a new member of staff was on reception ! We would not return!

  • Stayed April 2013
    • Value
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Helpful?
1 Thank Paulsmithcasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 December 2012

Take the cheap and fast shuttle from train station directly to tiny plaza in front of hotel. Quick walk down the street to Zocodover Plaza (center of town). Don't know how much English they speak but just about everyone in the hotel business in Spain speaks at least 3 languages. Rooms have view towards the cathedral. You are right next to the Alcazar, so when you get lost in Toledo you can always ask for the Alcazar to get you back. You WILL get lost. The town is 'way more attractive during the week when the tourist crush lessens. Don't miss the Museum of Santa Cruz.and the El Greco to the right after you walk into the Church of Santo Tomé.

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Ed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Ives, United Kingdom
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 26 October 2012

This hotel is in one of the best locations in Toledo - right at the top of the city next to the Alcazar, convenient to the local bus to the RENFE station, and also the town tour bus and "little train". It is listed as 4 star in Spanish terms, but in comparison with English hotel gradings it is somewhere between a 2 and a 3. It is typically Spanish and dominated by a bread and butter trade in tour operators' groups, of which I was part for a week. When there are three very large groups of three different nationalities the hotel staff have great difficulty coping at meal times. There just aren't enough staff! Consequently service is hit and miss, but they are great staff striving hard to keep their jobs when the rest of Spain is unemployed! The bedroom at the back of the hotel was very clean and bed linen and towels were changed each day. The view over the town and the sunsets were tremendous. I would recommend anyone wanting to visit Toledo to stay here because it is inexpensive and in such an ideal location. There are plenty of restaurants in the town offering three course lunches with a drink for 10euros a head and I had a great variety of choice everywhere I ate. The small restaurants are working to very small margins in this town but are offering great local food and it is worth walking the back streets to find them and you will be given a good welcome.

Room Tip: Get a room at the back - quiet and a great view.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank cleggyCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alfonso VI

Property: Hotel Alfonso VI
Address: Cuesta Capuchinos 2, 45001 Toledo, Spain
Region: Spain > Castile-La Mancha > Province of Toledo > Toledo
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#8 Luxury Hotel in Toledo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Alfonso VI 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Alfonso Vi Hotel
Alfonso Vi Toledo

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