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Hotel Santa Isabel
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    Reviews (1,163)
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    All reviewsrooftop terracenarrow streetsspiral staircasewing mirrorsold citycathedral viewsmall careuro breakfastsqueezed orange juiceexcellent locationtrain stationthird floorsmall windowjamonquaint hotelbeautiful cityhistoric building
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    220 - 225 of 1,163 reviews
    Reviewed 22 August 2014 via mobile

    I booked us two nights in the hotel way back in February through booking.com as I like the ability to cancel if my plans change. When on a motorcycle tour this can easily happen.

    Why did I choose Santa Isabel? Location. Wifi. Parking. Three things I find essential.

    I changed my booking to a room overlooking the Cathedral only a couple of weeks ago. My contact with the hotel by email to confirm a garage space for our Triumph Explorer was good. I don't think €6 per night is that excessive for the security.

    The hotel is easy to find with TomTom going straight to the door. The ride up the streets from outside the walks is a roller coaster ride but the hotel couldn't be better placed.
    Everything within easy walking distance, bars, cafés and restaurants.

    We had the €5 breakfast the first morning. It is simple and two days later we still have one of the cakes left over! The second day we went down to the €3!

    Room 214 fits snugly around one of the lifts and is on a corner. The shuttered window gives views over the roofs to the Cathedral. Exactly what the description says!

    Some reviews say that the furniture is worn? Not in my room? The bathroom is not large but then I spend little time in it. Toiletries were provided. Oh. The room had air-con that worked.

    All in all nothing to complain about. I think maybe people expect to have a suite at the Ritz-Carlton experience for €55 a night.

    My bill was €136 for two nights with breakfast and parking. At the current exchange rate that's around £113. Excellent value for money.

    I would recommend the hotel wholeheartedly.

    Stayed: August 2014, travelled as a couple
    3  Thank InvictaMoto
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 30 August 2014

    Dear customers,
    Firstly thank them for their time to review soblre Hotel Santa Isabel Toledo. It helps us to continue to improve, so will I communicate to all my colleagues. We are also pleased to know that value our daily work. Thanks for everything, we would like to see them again at any other time. For everything you need we can help them directly on our phone, email and web. Kind regards.
    Lourdes Menchero

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 August 2014

    Hotel Santa Isabel is located close to the cathedral, town hall and close to bars, shops & restaurants. It has lots of character and it would be difficult to fault any aspect of the establishment. Lovely room, (we had a large room with 2 balconies , with a view of the cathedral) great air conditioning, adequate breakfast, helpful staff. Our last hotel was 5 star and this 3 star was easily more comfortable and welcoming. [Would recommend La Officina restaurant for a menu del dia. (simple menu but good value)]

    Room Tip: Choose larger rooms.
    • Stayed: June 2014, travelled as a couple
      • Location
      • Rooms
      • Service
    1  Thank 176Chris
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 20 August 2014

    Dear customers,
    Firstly thank them for their time to review Hotel Santa Isabel Toledo. We are glad to know that have been comfortable in the hotel and that your stay has been nice to us. So it helps us to continue improving our daily work. Thank you very much for everything. We will be happy to see them again in any other visit to make this wonderful city like Toledo.
    Yours sincerely.
    Lourdes Menchero

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 August 2014

    We loved this little hotel in Toledo. The room was spacious, clean and comfortable and the rooftop patio offered beautiful views of the city. Front desk staff was helpful with suggestions and directions and the breakfast the next morning was delicious.

    • Stayed: October 2013, travelled with family
      • Value
      • Cleanliness
      • Service
    1  Thank Chiguira
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 16 August 2014

    Dear customers,
    Just thank them for their time spent on review of Hotel Santa Isabel Toledo. We are pleased and satisfied knowing they have been comfortable in their stay at the hotel, please also acknowledge the work of staff and this helps us to keep improving every day, so that comment that we liked the breakfast in cafe .
    Thanks for everything, we will be happy to see them again on a future visit. Kind regards.
    Lourdes Menchero

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 July 2014

    When we finally arrived (anyone who has driven the small narrow streets of old European cities knows what I mean), this charming inn proved a great location for all the sights we wanted to visit. Walking distance to all the famous old city. It's proximity to the famed cathedral makes it very easy to find your way "home." Very friendly and helpful staff. Spotlessly clean. Adequate breakfast, but nothing special. Very affordable. We are happy to recommend it.

    • Stayed: June 2014, travelled as a couple
      • Value
      • Sleep Quality
      • Service
    2  Thank creyc
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 26 July 2014

    Dear customers,
    Thank you for taking time to value is Hotel Santa Isabel Toledo. It gives us satisfaction and joy to continue improving in our daily work. We are located in the old town, near the cathedral and all the major sights of the city which is why the streets are close to the hotel but no problem to arrive and park your car in the private garage and then continue with your visit to this wonderful city like Toledo patrominio Site. Thanks for everything! We would like to see them again on a next visit to our facility. Kind regards.
    best regards,

    Lourdes Menchero

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 July 2014

    The hotel is perfectly located, close to everything you want to see in Toledo but just outside of the main tourist routes. Street noise is minimal. Rooms are small, but comfortable. The terrace is a real asset: beautiful views over the city. If you want a substantial breakfast, the hotel is a good deal; if you just want coffee and a muffin/pastry, then cafes are a better bet. It's probably quietest on the top floor (the walls and floors/ceilings are thin), although room 303, where we stayed, is next to the staircase to the terrace, so you hear people coming down after midnight (even though the terrace is supposedly closed after about 10 PM). Room 302 is probably the best: it's the largest room on the top floor, and the most insulated from noise. The staff was very good, although a bit minimalist. There are a lot of tourist traps in Toledo, but we found excellent if unspectacular meals at Afileritos 24, in the calle of the same name.

    Room Tip: It's probably quietest on the top floor (the walls and floors/ceilings are thin), although room 303, where we stayed, is next to the staircase to the terrace, so you hear people coming down after midnight (even though the terrace is supposedly closed after about 10 PM). Room 302 is probably the best: it's the largest room on the top floor, and the most insulated from noise.
    • Stayed: June 2014, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    4  Thank John K
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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