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Reviewed 14 September 2019

Driving into Toledo is a nightmare but it is an old town. The staff at the hotel directed us to secure parking for 14Euro for the night. Great location with beautiful buildings around. Shower over bath.

Room tip: We had a standard room but it was comfortable and clean.
Date of stay: September 2019
    • Value
    • Location
    • Service
Thank Nacigator340530
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 20 September 2019

Dear Customer,
Thank you very much for telling your experience at our Santa Isabel hotel. Toledo is a medieval city, for this reason its streets are narrow, but that is its charm ... We are located right next to the Cathedral and the Town Hall Square. In a very quiet area and good for rest. On your next visit you can book by phone or on our website and we will give you a free breakfast every day of your stay with freshly squeezed natural orange juice. Thanks for your attention. See you soon! Sincerely, Lourdes M

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Reviewed 27 August 2019

We walked from the train station to the hotel. It's about 2km but be warned, it is uphill so if you don't like walking uphills with bags a bus or taxi may be a better option.
Toledo is a magnificent old hilltop town and the hotel is in a very old building that has been tastefully converted into a modern hotel inside.
Breakfast was included in the price and is basic but adequate. There is a lovely rooftop terrace with great views over the town and reception will sell you a can of beer for 1.20 euro which you can take up to the deck. Must be the cheapest hotel beer you'll find anywhere!

Date of stay: August 2019
2  Thank Tassie7315
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 27 August 2019

Dear Customer,
Thank you very much for telling your experience on tripadvisor, it is very important for us and future clients. We are very happy that you will enjoy your stay, our terrace and its beautiful views, as well as our continental breakfast with freshly squeezed natural orange juice. On your next visit you can book by phone or on our website and we will give you a free continental breakfast every day of your stay at the hotel. We want to see you again whenever you want to return to this wonderful city such as Toledo. See you soon! Sincerely, Lourdes Menchero

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Reviewed 28 July 2019

Travelling through Spain we stopped in Toledo for three nights - an amazing fortified hilltop city with many museums, churches and places to enjoy the Spanish cuisine and wine.
The hotel is right in the centre of the old town and is reflecting the old style of Toledo houses: marble staircases, tiled hallways and beautifully carved wardrobes, doors and window shutters - an absolute gem. The service is efficient and friendly and staff have a good knowledge of English. A continental breakfast is included in the price, allowing for a couple of selections and again the service is very good and the coffee is excellent. Of three accommodations to date this would rate highest and is excellent value for money. There is a roof top terrace with fabulous views including Alcazar and the Prima Catredale. Highly recommended.

Date of stay: July 2019
1  Thank Jost-Pauline S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 29 July 2019

Dear Customer. Thank you so much for sharing your experience on tripadvisor. We are super happy about the good rating you have given us. We have fulfilled our objective and with your expectations, that the client feels satisfied. For us it is the most important, along with the opinion of the client. Thank you very much for valuing our work, it makes us happier and helps us to continue working harder. On your next visit you can book by phone or on our website and we will give you the continental breakfast with freshly squeezed natural orange juice, free every day of your stay. We wish to see you again very soon. Sincerely, Lourdes Menchero

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Reviewed 23 July 2019

We stayed two nights here. Hotel is located in old centre of town, within walking distance from restaurants, sights and shops. Very quite area as well. The man at reception was very kind and helpful. The hotel is nicely decorated in medieval style. Our room was clean, and the bed very comfortable. The breakfast was okay. Not much choice, and always the same thing served every day.
One detail that was not mentioned on hotels.com site and description a bit deceiving is that according to description, there is parking at site. There is NO parking. I chose this hotel mainly because I needed one with parking. When we got there, we were told they do have a very small parking but only 10 spots, and they have 40 rooms, so not for everyone. We ended up paying at an underground public parking 15 minutes away (walking up and down cobbled streets with suitcases) which charges €20 a day (but we got a bit of a discount because we stayed at the hotel and paid €15 a day) which was unexpected expenses. I am assuming though, that as this parking problem is the same for any hotel in a historical town as this.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank willowcat95
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 23 July 2019

Dear Customer,
Thank you very much for telling your experience at our hotel Santa Isabel de Toledo. We are glad you enjoyed your stay. Thank you for valuing our work, it is very important for us and future clients. The client has to phone the hotel on the day of arrival before 10:00, under availability we can reserve a place for his car. The hotel is a 15th century building, in the old town it is a luxury to have a private garage, with the convenience of being able to park in the same hotel. It is not large due to the design of the building, in the city there are no large garages. (only the public) On your next visit you can book through our website or by phone and we will give you a free breakfast for two people every day of your stay, with freshly squeezed natural orange juice. Thanks for your attention. We wish to see you very soon on another future visit to Toledo. Sincerely, Lourdes Menchero

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Reviewed 16 July 2019

This hotel is tricky to get to by car due the fact that you have to navigate the streets of the old town if your car is low to the ground you may well not get in the underground car park as the angle of entry is very steep. It was well worth the effort, we spent a lovely afternoon exploring the old town followed by a lovely evening on the roof terrace of the hotel with a bottle of wine listening to a orchestra playing in the square below whilst watching the sun set over the town. the rooms were comfortable and the breakfast adequate.

Date of stay: August 2018
1  Thank paul h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded 18 July 2019

Dear Customer,
Thank you for sharing your experience on tripadvisor, it is very important for us and future customers. We are glad you had a good stay at our Santa Isabel de Toledo hotel. Enjoying the beautiful evening on our terrace with very good views. On your next visit you can book either on our website or by phone and we will give you free continental breakfast with freshly squeezed orange juice every day of your stay. Thank you very much for your attention. We hope to see you very soon. Sincerely, Lourdes Menchero

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