Just back from 4 days in Toledo with a group of friends, we booked this hotel via a Groupon offer and it was fantastic value. Lovely building, lots of character, rooms adequate. very clean with comfortable beds, helpful staff, but we had VERY BAD air conditioning problems, ie it was churning out hot air during temperatures up to 39oc outside, unexpected heat wave!!! but the staff were unable to resolve this for our group. I also had to complain 3 times to have a light bulb replaced in bathroom. The staff are young and appear to be fairly inexperienced although they are very pleasant. Wifi very slow but it was free. Breakfast was below what I expected from a 3 star, horrible powdered juice & coffee with fresh rolls & croissants with jam & honey & there were cereals also. Be aware there is NO facility to have a drink or coffee at any other time than breakfast, they do NOT have a cafe or bar open after 10.30 in the morning, there is no lounge or seating area where a group can sit & talk, the nearest cafes & bars close around 22.00, unheard of in Andalucia, which is way too early when you´ve come back from a meal in the centre of Toledo & fancy a coffee & brandy before bed. You get the impression the hotel is run on the cheap but not the pricing structure.
I would have been very unhappy with the hotel if we had paid the full rate but it very well worth a visit to Toledo, I would go back but I think next time we will stay in the centre of the town.
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