We stayed for a couple of nights in May. Was not too busy. Staff were friendly - they opened the bar next to the swimming pool for us specially on Monday which was a nice touch. Clean good rooms with good view of old city. Good breakfast and good recommendations for restaurants in the old town.
Bad points - an architectural mess. Typical rubbish attempt at being a clever modern design but is in fact ugly and completely impractical. (everything on different floors, wasted spaces etc) The only nice bit is the entrance hall that you are welcomed into.
I would consider this a boarder line 5 star hotel but to be fair the prices reflect this.
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