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“Nice but quite far from the town”
Review of Cigarral El Bosque

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Cigarral El Bosque
Ranked #21 of 44 Hotels in Toledo
London, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice but quite far from the town”
Reviewed 29 June 2013

Nice hotel, beautiful reception area but hallways and rooms average. The staff were friendly and gave advice about attractions and restaurants.

However it is about 10 minutes by Taxi to town centre which is not clear on their website.

Restaurant and cafe very expensive.

We got a very good deal as we were travelling out of season. Hotel was very quiet.

Exits not clearly marked other than exiting through reception and walking down the hill

  • Stayed March 2013, travelled with friends
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Helpful?
Thank fifiodriscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
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Lincolnshire
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 June 2013

Cannot agree with previous comments about miserable staff - when we checked in for a 1night stay in April they were obviously training new staff for summer season and were extremely friendly and helpful.
Very modern, and quite hideous looking building away from pleasant entrance area, but confusing access to bedroom corridors and restaurant facilities. Room was spacious, clean and comfortable, with large balcony overlooking Toledo and surrounding gardens, but certainly did not warrant 5 star status.
Our evening meal was very tasty, and good value, with adequate selection of wines etc. We did not take breakfast, but room looked tidy enough, though cost was unreasonable. There is a steep climb from the road , well signed from a busy roundabout, with sufficient free parking adjacent to reception building, with a useful unloading circle.
Overall impression is of an hotel, out of town, (saves driving thro' narrow city streets) that tris hard to please, but is at best only 4 star.

Room Tip: All rooms appear to have some sort of distant city view
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DAWLincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2013

We stayed for a couple of nights in May. Was not too busy. Staff were friendly - they opened the bar next to the swimming pool for us specially on Monday which was a nice touch. Clean good rooms with good view of old city. Good breakfast and good recommendations for restaurants in the old town.
Bad points - an architectural mess. Typical rubbish attempt at being a clever modern design but is in fact ugly and completely impractical. (everything on different floors, wasted spaces etc) The only nice bit is the entrance hall that you are welcomed into.

I would consider this a boarder line 5 star hotel but to be fair the prices reflect this.

  • Stayed May 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 May 2013

Worst experience in my life in a hotel from the moment I checked-in untill I left. We checked-in and the lady at the reception didn't even welcomed us, I got in my room and there was the king bed for me and my wife ready and another single-one ready we didn't ask for. One bulb in the bedroom and three bulbs in the bathroom were broken, the wi-fi signal was available only 50% of the time and was so weak it wasn't possible to use the internet. No courtesy sleepers or bathrobes were present in the room. I called the reception to ask for the technician to change the broken bulbs and probably because the were busy checking-in many people, nobody answered; I tried 4 times, the fifth time they picked up the telephone receiver and because the receptionist didn't want to be disturbed he/she hanged-up immediately...never exrienced such a rudeness in a hotel.
My wife checked-in one day later than me and despite she had two heavy luggages nobody at the reception offered to help her: she has to walk across all the hotel carrybg those heavy weights.
No bar available, very poor breakfast level without any waiters. The last night right under our room the hotel hosted a wedding party and we couldn't sleep until 4 AM because of e noise coming from outside, despite we called the reception to ask to stop the noise 4 times; last try we did was called the police, but it didn't help.
I opened a bottled of water and it was left open half empty on the coffe table for all our stay, the furniture of the rooms is old and damaged and you have a feeling of dirt, in the bathrooms basically you had only very hot water, no cold water was available.
It is obious that once the hotel was built it must be of high standard, no after 20 years or so the feeling is of a decadent place were the management doesn't have enough money to grant a proper service: I wonder how they are managing to keep the 5 stars: they don't deserve more than 3.

One last thing: nobody at the reception speak english good enough to understand what you need.

Only positive thing is the view on the old city.

DO NOT GO IN THAT HOTEL!!!

Stayed May 2013, travelled as a couple
Helpful?
3 Thank Francesco74I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 May 2013

I stayed in room in the second floor and the reception is situated in the third floor. This means the further away you are from the reception the poorer the wifi reception in the rooms. This means if want to review your emails and to browse something on the internet, you have to come upstairs and seat for a while in the lounge to do some surfing! Another thing I didn't like in this hotel is the fact they didn't have anyone to help me to carry the luggage! Apart from that detail, everything in this hotel is very good and I would recommend it. I do recommend taking the bus nº72 which has a stop some 50 meters from the hotel main entrance (ie, turn right once you leave the gate). Mind you though the bus ride is at 1 hour intervals, so plan your time before you leave the room. Anyway, for 1,80 Euros/person and a bus ride of about 15 min you can jump off at Toledo's main square (ie, Plaza de Zocodover).

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank Pedro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwood Middlesex
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 April 2013

We were recommended this hotel by a friend. We were not disappointed. Although outside the town, it is relatively easy to get into the town by bus (runs hourly) or taxi (about 6-8 euros) or walking (about 20 mins to the other side of Puente San Martin). Nice spacious rooms at a very reasonable rate via Booking.com. A beautiful balcony with views over this amazing city. We chose to have a light breakfast in the bar (coffee and toast) which worked out cheaper than the full breakfast which we didn't really want.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JonBrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
Level Contributor
98 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 19 April 2013

This hotel is superbly located a mile or so outside Toledo but with great views across the valley to the city. Rooms are excellent, with plenty of space, large and modern bathroom, comfortable beds. They also have a large balcony from which to admire the view while sipping a glass of wine - wonderful in summer. The (unheated) pool is great (in July and August). Reception staff are pleasant and helpful. However, I don't really recommend dining in the hotel - it's a bit stuffy and formal, the service is slow and off-hand, and the food uninspiring. In particular, unless you like raw meat, beware. Although requested "well done" our duck looked as if it could still quack, so if you don't like the sight of blood, avoid. Like many Spaniards they don't understand anything but super-rare. Much better to go into Toledo (worth using a taxi if you wish to drink) - there are plenty of good restaurants in town.

Room Tip: All rooms have a great view. In good weather, order breakfast in your room, and eat it at the table...
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  • Stayed April 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank cascaispickles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cigarral El Bosque

Property: Cigarral El Bosque
Address: Carretera Navalpino s/n, 45004 Toledo, Spain (Formerly Hotel Cigarral el Bosque)
Region: Spain > Castile-La Mancha > Province of Toledo > Toledo
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 44 Hotels in Toledo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Cigarral El Bosque 5*
Number of rooms: 58
Reservation Options:
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