The blonde girl at the reception was very kind and helpful, but it started going all wrong when we were given, at 2.30 p.m. a room that hadn't been cleaned. It was a very warm August day and the room was like a sauna. We asked for a second room, 208, which was proper and nice, nice also the bathroom, but boiling hot. The a/c system was not strong enough or malfunctioned, so I had to ask for a ventilator fan. Wifi didn't work, they had to call a guy to fix it, who did it three hours later. There in no sitting room in the hall, and the garage is easy to find only if you arrive before night, and it is in the other side of the river. They took the money from my credit card two days after I booked, unlike most of the Accor hotels. It shouldn't be a Mercure.
The great thing was the restaurant , absolutely worth having dinner there
- Official Description (provided by the hotel):
- ELEGANCE AND DISTINCTION IN THE CENTRE OF BURGOS Hotel Rice Reyes Catolicos in Burgos stands out for its quality and personalized service that it offers to each and every one of its clients. Renovated in 2014, this charming hotel is perfect for any kind of stay, whether it is for business or leisure. Why choose Rice Reyes Catolicos? Because it is in the heart of Burgos, close to all the main tourist sites in the city. Because we have a young, professional and friendly team that is at your entire disposal and we make a difference thanks to the quality of our service. For all of this and much more, choose Hotel Rice Reyes Catolicos. ... more less
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- Also Known As:
- Rice Hotel Burgos