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“Great value for location and state of rooms”

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Hotel Rice Palacio de los Blasones
Ranked #7 of 51 Hotels in Burgos
Level Contributor
202 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great value for location and state of rooms”
Reviewed 12 April 2014 via mobile

We got a duplex which was very comfortable, and the room was in great condition. The bedroom was upstairs and very cosy indeed. Bathrooms a little on the small side but worked perfectly. Perfect location at very competitive rates!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ylean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Tadworth, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 January 2014

The hotels location is both it's making and it's demise. In real terms location is perfect. Right in the heart of Burgos, location could not be better. On the flip side this hotel has not prepared it's self for the nightlife that goes on around it. We (Wife and 2 daughter aged 4 & 6) did not manage to sleep a wink due to the local nightlife. I would have thought that a Hotel like this would have sound proof windows.

In order to accommodate the family and as a bit of a novelty, I reserved the Duplex room. Problem is that the kids sofa bed was downstairs, next to the front door and was surrounded by un-secured balcony doors (Four flights up). I could not leave my kids to be downstairs on their own as at anytime they might get a bit curious. This meant that my wife and I got the sofa bed.

Being a Duplex means that the room has a staircase to an upper floor. The stairs in the room are made of metal and vibrate every time somebody walks on them, this can be quite annoying when your neighbour has the same staircase and walks up and down all night long.

I am a bit perplexed how this hotel manages to boast 4 stars! The reception was nice, I will give it that recognition, however on my floor there was a huge area where the hall lights had not had bulbs changed making the floor dull and miserable.

On a positive side the Parking was very good and very easy.

Granted, I am a bit of a hotel snob, but there are some fundamental issues that need to be addressed in this hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhys B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2013

Travelling in a soft top car our hotel choice was limited to those with private parking so this hotel seemed a good choice. However be warned ... as we now know to our cost and having read other reviewers comments ... it is difficult to locate and almost impossible to get to. It took us at least 90 minutes of driving around and the help of a traffic warden (pointing and using hand signals!) to work out that you need to enter a pedestrianised area (complete with magic bollard) and drive down a small cobbled street to reach the hotel. At this point relationships between navigator and driver were strained to put it mildly so any idea of a relaxed, romantic evening enjoying the sights seemed unlikely. However on the plus side the hotel staff were very pleasant and apologetic and our room was fine even if a bit claustraphobic for my tastes - no view or window to the outside world from the sleeping platform or bathroom. Bed was extremely comfortable with lovely soft linen and a choice of pillows, but attention to detail lacking - top of pedal bin broken off, light bulbs not replaced. They should make their location clearer and give foolproof instructions on how to reach it using the 'magic' bollards! We would visit again if in the area.

Room Tip: Ask for a room with proper windows in the sleeping area.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PennyandAdrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2013

The hotel is in a lovely old building just behind the cathedral in the centre of Burgos. The room was very comfortable, and the TV had satellite stations. The bathroom was clean and had a good array of complimentary toiletries. We needed to book a taxi in the morning, which the receptionist was happy to do. It was very good value for a 4 star hotel and I wouldn’t hesitate to stay there again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suedebicycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
229 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 15 August 2013

Having read the reviews of this hotel, it appears that we had something a little different. We booked a duplex suite. What on earth is that, you ask? Sounds like printing out your office paperwork on both sides of the paper.

Well it was the last night of our holiday and we were now belting back from Portugal to Andorra. This was just half way and I thought we could push out the boat a bit. The truth is that it was much the same price as most of the other hotels we stayed in.

The duplex suite is so called because it is on two levels. You go in the door and there is a nice little sitting room with a big screen TV and comfy seating for four. Also a nice desk to pop your laptop on - which I did.

Then there is a staircase - a bit like climbing up to the attic but in fact it leads to a small but nevertheless stylish bedroom and bathroom and, yes, another TV and desk for your laptop. Spoiled for choice we were!

The room was comfortable but the air conditioning was unfortunately next to useless. Luckily the weather was cooling and we were able to have the window wide open over night. And there was a point - because of the location which I shall comment on below, there was absolutely no noice whatsoever. No dustbin carts calling around at 5 am; no people shouting etc etc.

The bed was very comfortable too with a good firm mattress which I believe is so important but there were no frills in this room like fruit or water.

Staff - the reception staff were very good and friendly.

Breakfast - well I think there is an endemic problem here. There was one waiter on duty and he was clearly not only over-worked but not really very attentive at all. Getting the hot water for our morning tea was not easy and I felt that the "welcome" to the dining room basically was non existent, as others must also have felt. We were "bunged" into a side dining room where attention was even less. The food was average, as one would expect and there was scrambled eggs and bacon but the bacon was not well cooked at all. I personally look forward to breakfast in hotels as I believe this is their chance to shine. Some do, some don't and this one didn't.

Parking - very good but a whopping €14 to park your car in the garage. Terrible really as I believe charging your guests to park their car when they are coming to stay with you is just profiteering. I suspect if you knew your onions you could have parked in the pedestrian street outside - but they weren't going to tell you that, were they? Lots of vehicles were parked there...

Location - what nightmare! The first problem was that there is another hotel with apparently the same address and it is a kilometre or two away. Having concluded with the receptionist that I had the wrong hotel, her directions were far from accurate to get to the right one. But what really throws you is the fact that no GPS seems to have the right address and in fact you have to negotiate a pedestrian area to which access is restricted before you can get near the hotel.

Is it beyond the wit of man to put these details on the internet because we spent the best part of an hour driving around the cathedral area searching for this hotel? Ironically at times we were no more than 300 metres away but it might as well have been 10 km for all that.

Certainly we seemed to be in the middle of the city's activity - loads of bars and people. We went out looking forward to a nice mealbut ended up in a local bar and restaurant and unfortunatelly this proved to be a real mistake. Easy come, easy go. I shall even try and do a review and in any case the establishment in question is not listed. Just take care when you are looking for a place to eat - and we could not eat in the hotel because the restaurant was closed - again something they do not tell you when you are about to book. Bad news that.

Would I stay there again? Ambivalent I suppose so that probaly means I would try somewhere else next time

Room Tip: Try the duplex suite if you want something a little different!
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aliasclint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 July 2013

There is only one negative and that is the hotel is an absolute nightmare to find. I know it sounds daft with all the Sat Nav and smart phone hep available but this lovely old hotel is right in the middle of a pedestrianised area!

On your map/Sat Nav/ smart phone look for Calle Concordia. Drive over the pavement and keep the statue of the "Bull" to your left. Drive up to the automatic pillar in the middle of the road and on your left you will see an intercomm. Push the button and tell tthe operator you have a reservation.

Once you you are here there is underground parking.

The hotel is everything you would expect of a four star. It is within easy strolling distance of all the sights, cafes and bars. Staff are friendly and efficient.

We had a juniour suite which had two good size rooms that were tastefully decorated.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 June 2013

We recently spent two nights here. The hotel is so difficult to find that we eventually had to call to get directions despite our SatNav. Our junior suite was OK and the bed was comfortable and had two rooms but because it was in the eaves of the building, there was hardly any light from the ceiling windows. The hotel was originally a palace and the ground floor area and restaurant have been beautifully converted. It is a short walk to the centre of Burgos and the cathedral so the location is excellent. The breakfast buffet was good but, although it is supposed to be served from 7am, we had to wait nearly a half hour on the second morning which was frustrating as we wanted to leave early.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vschlatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rice Palacio de los Blasones

Property: Hotel Rice Palacio de los Blasones
Address: Calle Fernan Gonzalez 6-10, 09003 Burgos, Spain
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 51 Hotels in Burgos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Rice Palacio de los Blasones 4*
Number of rooms: 64
Official Description (provided by the hotel):
In the old town of Burgos you can find an emblematic building that was a mansion and palace of the noble families Rodriguez de Salamanca and Gil Delgado, counts of Berberana. We are talking about Hotel Rice Palacio de los Blasones, a charming 4-star hotel that has been magnificently renovated and which now conjugates modernity and comfort in an establishment that is worthy of its category, preserving the elegance of a palace of its time. Located 150 yards from the cathedral and in the middle of the Way of St. James, also close to the Forum Evolucion Congress Centre and the Evolution Museum, the hotel is surrounded by an area filled with tapas bars, next to the main shopping street in Burgos. All the hotel rooms are Junior Suites and have two floors, large and perfect to relax and work. Also, Hotel Rice Palacio de los Blasones has a large gastronomic offer at its restaurant, La Finca, which has magnificent rooms to host all kinds of events. ... more   less 
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