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All reviews large tv great stopover main road easy access hotel located an industrial estate santander ferry visit burgos southern spain great hotel buffet breakfast comfortable bed free wifi cafeteria euros motorway parking
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Reviewed 17 January 2016

Located in an industrial park, there is nothing of interest locally. That being said if you are only overnighting this is an ideal place to stay. We found it very easily using the co-ordinates. Plenty of parking, wi-fi in the room was a bonus we didn't expect. The room was a good size and very clean. When we went into the cafeteria the waitress was very helpful, we found it clean and when we asked for our snack to be heated she did so and the said to bring it back if it wasn't hot enough. Would certainly use this again for an overnight stop.

Room Tip: We requested a room overlooking the car park. The room therefore was very light (only muslin curtains)
  • Stayed: January 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank PAM J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICAHQ, Director Comercial at HQ La Galeria Hotel, responded to this reviewResponded 18 January 2016

Thanks so much for your opinion , it's great to us read that you enjoyed during your stay in our hotel .
Nice to welcome you again next time .
Regards .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2015 via mobile

Located in an industrial park, there is nothing of interest locally.
However, the hotel is modern and well-furnished and certainly 4 star.
Large rooms and bathrooms with all usual toiletries and well serviced.
The associated cafeteria serviced local trafe and the floor was messy, however my sandwich and glass of wine were lovely.
The restaurant has a diverse menu with remarkable display of wines.
An excellent location for north/south transit through Spain and well placed for Santander.
To be recommended.

Stayed: November 2015, travelled with friends
1  Thank Rickcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICAHQ, Director Comercial at HQ La Galeria Hotel, responded to this reviewResponded 16 November 2015

Dear guest ,

Thanks so mucho for your words about the Hotel , it's nice to hear you .
It will be a great pleasure for us to be your host next time you visit Burgos .

Thanks for your opinion.

Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2015

Very quickly checked in. Excellent room very comfortable bed. Bathroom well appointed and all very clean and fresh. Though shower gel dispenser cover kept falling off.
TV only had BBC world news.
Poorly stocked mini bar.
Breakfast included in sixty euro price. Well worth it. Choice at breakfast was very good though I had to complain that the scrambled egg and bacon were cold. The waiter then tried to reheat these.
While the hotel was good the location is dire. On the edge of a huge industrial estate the outside air smells chemical, not the hotels fault I know.
The cafeteria attached to the hotel was dirty and disgusting, unclean floors laden with food and drink residue as were the tabletops and the chairs. Clearly not the environment you would expect in a cafeteria.
The food in the restaurant though was really good with a very good English and French speaking waiter who went out of his way to please.
I have mixed views about whether to stay here again, we would probably try a different hotel first before choosing this one. We would not stay on an industrial park in Middleborough this is no different!

Room Tip: We stayed in 211 Quite good.
  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICAHQ, Director Comercial at HQ La Galeria Hotel, responded to this reviewResponded 28 October 2015

Thanks so much to choice our hotel during your stay in Burgos and for your words about our waiter.
We take note about the problems in Cafeteria and we promise to imporve it .

Regards .

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Reviewed 6 August 2015

Not easy to find with the GPS, actually you have to drive until the very end of Calle Lopez Bravo.
Check-in is very fast. The man in charge was very helpful and made his best to speak English or French.
The room was modern, clean and very vast full of little amenities.
There is a parking lot, the room was very quiet despite the works on the other side of the road. Breakfast is satisfying.
The rate is really interesting.

  • Stayed: July 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank magosin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICAHQ, Director Comercial at HQ La Galeria Hotel, responded to this reviewResponded 24 August 2015

Thanks so much for stay at our hotel , it's nice to hear that your were glad with our staff and service .

Regards ,.

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Reviewed 28 July 2015

This is a 4* Business Style hotel located out of town in a rather unglamorous industrial park. It is ideal for a road traveller looking to break a journey. If you are looking to visit Burgos you will need a car to get into town, and there is nothing else to see or do about the hotel.

Rate was excellent for this standard of hotel (albeit that we stayed on a Sunday evening). Parking is private to hotel, but not fenced. Reception was good and efficient. The room is excellent, with a large comfortable bed, and good, well serviced bathroom. Wifi is free, and signal (in our room o n second floor) consistent. TV channels are local, with French and English language 24 hr news channels. Only criticism is that there is above average noise transmission both between rooms and between floors. This is not helped by the rooms having wooden floors.

Breakfast buffet style at E8 is excellent. There is a restaurant (not used) and a cafeteria (had a decent light evening meal served by a lovely helpful waitress) with inside and outside seating (although the outside view is not inspiring!)

Overall a solid hotel for travellers (or business people), but if you want to see the sights you may want to go closer into the town.

Room Tip: Get a room as high as possible as the hotel is often used for functions and these can be noisy.
  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Service
1  Thank steve q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICAHQ, Director Comercial at HQ La Galeria Hotel, responded to this reviewResponded 24 August 2015

Thanks so much to choose our hotel for your stay in Burgos , it's great to hear that you were glad with our staff and food services.

Regards

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