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Room Mate Vega
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Reviews (1,142)
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All reviewsplaza mayorgreat locationbrightly litsky lighttrouble locating the hotelfew metershotel locatedtight turnsparking garage isroom facing the streetdirectly across the streetthe hotel websitebrilliant hotelmin walkingsmall carother citiescomfortable bed
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Reviewed 3 September 2013

The first trick is to actually find the hotel, despite its being so close to the Plaza Mayor. However once one finds it, it is quite pleasant. The staff was very friendly and helpful in all respects. Our room was clean, the furniture a bit on the old side, although perfectly fine, and somewhat small. From the floor plan next to the elevator, it was clear that many other rooms were larger than ours. If room size is important, check on it when you reserve. The "double bed" was two singles snuggled up against each other; not ideal, but common. The very satisfactory breakfast buffet was in the basement and it was not clear to us whether it was accessible via the elevator. Perhaps it was, but if this is an issue, then it is best to inquire ahead of time.

Room Tip: The rooms seems to vary greatly in size. Confirm the size you want when making your reservation.
  • Stayed: August 2013, travelled as a couple
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Thank TWalls_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VegaDireccion, Manager at Room Mate Vega, responded to this reviewResponded 4 September 2013

Dear Guest,
Thak you very much for telling us about your experience in Room Mate Vega.
I don´t know if you had a mail from us explaining how to come to the hotel, because we send every guest an e-mail with a map explaning the best way to come to the hotel.
As you explain in your comment, we have diferents rooms, like: standard and executive. It doesn´t matter if you what doble or twin bed, it depend the kind of room you join for. So if you preffer a bigger room, you have to choose a Executive Double Room. The difference of the price is not too much.
I hope to see you the next travel to Salamanca.
Best regards,
Angela Plaza
Manager
Room Mate Vega.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2013

Not the easiest of hotels to find initially, it is well worth the effort. Fantastically positioned close by to all Salamancas' amazing architectural delights, shops and main square, it was, for us, an injection of ultimate cool in an otherwise hot, dry journey across Spain. Whilst its exterior gives nothing away as to its very chic interior, we had a great sized family room at the front (quiet), were surprised by the Hugo Boss extras & enjoyed a lovely little breakfast. Very helpful staff (who even helped us navigate our super sized car down through their boutique-sized underground carpark - gulp!) & would definitely stay again (possibly use street parking instead though...!)

  • Stayed: August 2013, travelled with family
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Thank goldencurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VegaDireccion, Manager at Room Mate Vega, responded to this reviewResponded 4 September 2013

Dear Guest,
Thank you very much for your comments about Room Mate Vega. This is very helpfull for us to improve every day.
Thank you for telling us about our staff, it is very pleasent for me. We try the guest feel as a friend house.
I hope to see you again if you came to Salamanca.
Best regards.
Angela Plaza
Manager
Room Mate Vega.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2013 via mobile

Very nice location, nearby plaza mayor! Furniture in room is very old and in bad condition: door does not open, moquete is dirty, walls need to painted. Breakfast is good but poor in quantity and selection. Personnel is very nice but lack experience. Overall this is what happens when you want to maximize money without any interest for service quality and guest satisfaction. Stay away from this hotel.

  • Stayed: August 2013
    • Value
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1  Thank valeriolep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VegaDireccion, Manager at Room Mate Vega, responded to this reviewResponded 4 September 2013

Dear guest,
Thank you very much for telling us about your experience in Room Mate Vega.
It is a good notice for me to tell you than in this moment we are renovating the paint, and some fournitures in the hotel (like all the beds). I hope our guest will see better from now on.
About the breakfast I can tell you that we are making improves every day, with different food. And what is very important for us, is the good value for the breakfast (6,95 Euros) and the big time you have to have breakfast. (from 7:30 to 12)
I hope to see you soon again and I´m sure you´re going to see all de difference.
Best regards.
Angela Plaza
Manager
Room Mate Vega.

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Reviewed 24 June 2013

Stayed in Vega twice, first in July 2011, then in July 2013, and certainly would stay there again. The location was just perfect, within a minute from the Plaza Mayor and a walking distance from all the sights. Not having ordered breakfast, I can't comment on it, however everything else was just perfect. The rooms are bit small, but if you order suite this problem is resolved.

Room Tip: Might be useful to order suite instead of ordinary room - the price difference is not that big, but you receive a much larger room.
  • Stayed: July 2012, travelled with family
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Thank Yaroslav_Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VegaDireccion, Manager at Room Mate Vega, responded to this reviewResponded 4 September 2013

Dear Guest,
Thank you very much for telling us about your stay in Room Mate Vega.This is very helpfull to impruve.
As you say, we have different kind of rooms, and standard room is smaller than executive room and there´s no a big difference in the price, so is good to have the bigger one.
I hope to see you again in Room Mate Vega.
Best regards.
Angela Plaza
Manager
Room Mate Vega.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2013

Very central location close to the Plaza Mayor and the cathedral.
The staff on reception and at breakfast were excellent.
Difficult to find in a car, as the signposts on Gran Via point through some narrow bollards into a pedestrianised area.
The single rooms are very small.
The underground car park is very tight and extreme care needs to be taken in a medium size car.

  • Stayed: May 2013, travelled with friends
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Thank jmtwsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VegaDireccion, Manager at Room Mate Vega, responded to this reviewResponded 20 June 2013

Dear Customer,
Thank you very much for your comments in TripAdvisor.
It´s true that the way to arrive the hotel sometimes is difficult to find. For this reason, we send an e-mail to all the customers we had mail with a map, explaining how to arrive the hotel. Is not possible for us to change the signals in Gran Via, because is going to change againg.
I´m sorry for the inconvenience.
I hope to see you again in Room Mate Vega.
Best Regards
Ángela Plaza
Manager
Room Mate Vega.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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