Hotel was fine, however the front desk staff there have charged two separate credit cards with the SAME bill and despite emailing their front desk manager, Marc Rovira, several times has has failed to date(30/5/14) to process the refund onto one of the credit cards. The matter has now been referred to the Director, Antoni Zaragoza for him to have this matter sorted. This is a totally unacceptable situation as the mistake was made by the staff at BCN Eurostars hotel.
- Official Description (provided by the hotel):
- The Eurostars BCN Design Hotel is set in an elegant building on the Paseo de Gracia, next to Rambla Cataluña, dating from the second half of the 19th century when the connecting road was built to join up the two most important cities in the region: Barcelona and Gracia. Our boutique hotel in Barcelona provides free Wi-Fi connection and a gym. The bar-cafeteria offers excellent buffet breakfasts, a fine assortment of tapas, a specially selected range of wines and cavas and two ambiances to choose from with a spacious lounge with vistas of the Paseo de Gracia. ... more less
- Reservation Options:
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- Also Known As:
- Eurostars BCN Design Barcelona, Catalonia
- Eurostars Bcn Design Hotel Barcelona