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“Great apartment, fantastic staff”

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Palou Suites Ramblas
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great apartment, fantastic staff”
5 of 5 bubbles Reviewed 8 September 2013

I stayed here with four friends in August and was so impressed with the standard if apartments and excellent customer service from all of the staff. There was an area for us to securely store our luggage before check-in. The apartment was very modern and clean and had great facilities. The kitchenette is perfect for making breakfasts and light tapas dinners.

The bedrooms are cleaned daily and felt like new. We didn't notice any excess street noise than the usual. Location of apartments is awesome, so close to Las Ramblas and very near the Marina. About a 20min walk to the beach.

We were celebrating my hen party and the staff left a bottle of champagne for us which was such a lovely touch. We genuinely couldn't have picked anywhere more suitable for us. I'd definitely stay here again, superb value for money.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
    162
    64
    15
    3
    0
See reviews for
125
30
1
5
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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English first
Belfast, United Kingdom
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 18 August 2013

We stayed in these apartments at the start of August and were on the 5th floor overlooking the street. For a family of four the aprtments are perfect with two seperate bedrooms and two bathrooms meaning the kids can hve their own. The aprtments are well equiped, although if you are in Barcelona you are unlikley to be spending much time in them.

The best thing about the apartments is their location, just off Las Ramblas and about two minutes walk to La Place de la Catalunya in one direction and about five minutes to Port Veil, The Marina and another five to the beach.

The staff are very friendly and helpful and nothing is too much trouble for them. There is no 24 hour reception but a call out number is available if you have any problems outside office hours. We used it once at 1:30 am and the guy was there within 10-15 minutes.

The only thing that stops me giving the apartments five stars is the problem we had with noise. As I said previously we were over looking the street and opposite is an Irish bar and the "Spring Break" night club. To be fair you can't hear noise from inside these establishments and they appear to be well run but at kicking out time we found the noise from the patrons in the street very intrusive. My kids, whose room was at the back of the apartment heard nothing, so the answer might be to get an apartment that does not over look the street.

All round these apartments and clean, well equiped with helpful staff. If you can ignore the noise from outside then they are definately worth trying.

Room Tip: Get an Apartment that does not overlook the street.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The3dge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 August 2013

We were really pleased at how close the apartment is to Las Ramblas. Our apartment was number 11 on the top floor - lift goes to floor 5 and less than 8 steps up to top floor. The apartment had a lovely terrace which we used every day and evening, where we could see the hustle and bustle of the street below, without the noise. A few rooftops away is the Palau Guell with its beautiful chimneys as designed by Gaudi. We visited the Palau and were not disappointed.
The staff were helpful and the apartment was walking distance to many attractions and the harbour, and about 15mins walk to get the Tourist Bus which we took to other attractions and landmarks.
A great few days :)

Room Tip: Attic rooms a bit smaller floorspace but well worth it for the views from the lovely terrace. Big en...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ENIA7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 August 2013 via mobile

Stayed with two children - apartment was great - clean and spacious. Staff were lovely and friendly! Really close to Metro and few minutes walk from La Boqueria market which was great. Would definitely recommend and stay there again xx

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WendyO78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Southern Finland, Finland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 August 2013

We stayed in the Apartment four weeks in July 2013. The situation is pefect, the staff very friendly and the apartment was perfect.
One of the best things was the terrace.
The situation, in the cheaper side of Ramblas, was good. The best restaurants, bars and jazz-clubs are within a walking distane.
I am sure, if come to Barcelona again, we will choose this one.
I highly recommend.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Hannu L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

Accommodations were perfect for four adults. The location was excellent. We walked to the Picasso museum, Aquarium, took the subway to Sagrada La Familia and El Fuentes in the evening.

The apartment was clean and location was perfect !

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 July 2013

Leading up to or visit, we experienced a change in number of guests and had to change the apartment booked through this company. They were more than accommodating and answered my many e-mails of questions as if it was no inconvenience at all! They had someone meet us and guide Us to the apartment upon our arrival in Barcelona and were super helpful with anything we needed. They were also flexible and allowed us a late check-out the day of our departure because of our late train time. The location was INCREDIBLE! We could not have asked for a better experience. We felt very safe and taken care of if needed. I highly recommend this company and will book with them again the next time I am in Barcelona!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelsboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palou Suites Ramblas

Property: Palou Suites Ramblas
Address: Calle Nou de la Rambla 15, 08001 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 753 Speciality Lodging in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Palou Suites Ramblas 4*
Number of rooms: 12
Official Description (provided by the hotel):
Palou Suites Ramblas is a group of apartments that provide a different experience in Barcelona by offering not only a check-in and check-out apartment service but so much more. Our friendly and helpful staff will be available to send you in the right direction as to whatever you may want for your holiday in Barcelona. We are proud of Barcelona and all the excellent services that the city provides, so we want to give you all the information you need in order to see the city in its most positive light. ... more   less 
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Also Known As:
Feel At Home Barcelona Hotel Barcelona
Palou Suites Ramblas Barcelona, Catalonia

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