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“Ok but not more”

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Holiday Inn Express
Ranked #286 of 521 Hotels in Barcelona
Stockholm, Sweden
Level Contributor
215 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Ok but not more”
3 of 5 bubbles Reviewed 1 August 2014 via mobile

OK hotell. Breakfast not very imoressive, the coffee a disaster. Some in the staff were helpful, some really not. I had booked and paid for a room with a extra bed/sofa. Got a room with an extra chair.. However they sorted it out and I got another room eventually. Very cute rambla nearby, well worth walking all the way down to the beach!

Stayed June 2014
Helpful?
Thank Pernilla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, 17 August 2014
Dear Pernilla A,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations in a few areas. I apologize about the quality of breakfast served and for any shortcomings of our staff during your stay. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be.

We value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,407 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
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English first
Dallas, Texas
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 29 July 2014

I stayed here for one night with my wife because we were arriving late and didn't want to spend a lot on a hotel for just one night. We got to the hotel late and the check in guy wasn't very friendly at all. Then the room was tiny and very dirty. The shower was too small and dirty. They put us in a room right by the elevator so it was noisy all night. Also the bed was one of the worst beds I've experienced in a hotel. It was hard as a rock. The breakfast was only ok in the morning, but at that point we were just glad to be checking out of the hotel. I would definitely not recommend this hotel to anyone, even though it's a Holiday Inn Express I don't think it lives up to the brand name at all.

Room Tip: don't get one close to the elevator.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank r0gerthealien3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
City22, Manager at Holiday Inn Express, responded to this review, 1 August 2014
Thank you so much for taking the time to leave us your feedback. It is always welcome to read our customers reviews. We would like to apologize for any inconvenience the hotel conditions may have caused you. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments about this specific issues have been documented and will be forwarded to the appropriate department for necessary actions.
We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction.
Sincerely,

Mariana Barletta
Guest service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Barcelona hotels

Chelmsford, United Kingdom
Level Contributor
115 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

We stayed here recently for 1 night before a cruise. For the money it offered great value. Rooms clean, modern and bright. Breakfast was a continental buffet style with all the usual bits croissants, hams, cheese, cereals, juice teas and coffees. For the money great value and in a good location near Beach and poblenou ramblas which is busy at night with lots of great bars and restaurants. Staff were very friendly and helpful. Can't fault it.

Stayed July 2014, travelled with family
Helpful?
Thank Ferg28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 July 2014 via mobile

staff always helpful we were given directions to the local attractions, maps i was recognised as IHG member. lovely rooms . just one thing was a bit ackward. We were told at breakfast to hurry up, but i guess this was because of the breakfast schedule. I really enjoyed the stay. Thank you !

Stayed July 2014, travelled with family
Helpful?
Thank TripMaker_Darek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
151 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 22 July 2014 via mobile

Great location near the beach. It was also very roomy and clean and the staff was very pleasant and helpful. The reservation included breakfast which was European style. It included corsaints, rolls, cheeses and hams, fresh fruit and yogurt and NUTELLA to put on everything. It also included juice and all the coffee you can drink - cafe solo, cafe latte, cafe grande, and so on. This was a great start to the day and held us over until late in the day before we had to eat or drink again.

If you are a Holiday Inn member you will get free wifi so it is a good idea to become a member before you go.

Stayed July 2014, travelled with family
Helpful?
1 Thank Tdiso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSP
Level Contributor
119 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 22 July 2014 via mobile

The staff is nice, the breakfast is good, the hot is clean. Walk NE for two blocks and you are in a wonderful street in Pablenou. There is a grocery store the with reasonable prices. Walk four blocks towards he sea and you are there dipping your toes in it! Metro stop is only two blocks away as well.

Stayed June 2014
Helpful?
1 Thank MN_TravellerMsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

for the price we paid the hotel is great the breakfast is good and fast the only thing that I would add is some signs to show the direction to the hotel from the metro as most of the streets are all the same The best way is to use the Liacuna metro

Room Tip: a had a room on the 2nd floor and it was ok
See more room tips
  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank primica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: C/Pallars 203, 08005 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#204 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Holiday Inn Express Barcelona City 22@opened in May 2008.A privileged location within the new architectural project 'Barcelona 22@' with easy access makes the hotel an ideal choice for both business and leisure travellers.The Holiday Inn Express Barcelona City 22@ is located at few minutes away from the Barcelona International Convention Centre (CCIB), Forum Area and the beach of 'Mar Bella'. The Sagrada Familia, the Barceloneta area, Plaza Catalunya, las Ramblas and all the major modernist Gaudi's buildings such as La Pedrera & Casa Batlló are located just at few metro stops away and the Barcelona`s stadium 'Camp Nou' is located 6 km away.Our 186 bedrooms offer a refreshing modern decor, tea & coffee making facilities free of charge, internet access (WIFI in all rooms as well as public areas), flat screen TV with satellite and pay TV available. We offer a delicious complimentary continental buffet breakfast to all our guests!! We are looking forward to welcome you to the 'Hotel Holiday Inn Express Barcelona City 22@'. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Barcelona
Holiday Inn Express Barcelona, Catalonia
Holiday Inn Barcelona

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