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“Just a hotel”

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Holiday Inn Express
Ranked #286 of 513 Hotels in Barcelona
Dublin, Ireland
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Just a hotel”
Reviewed 7 August 2014

This hotel is just okay. The walls are paper thin, we could here the people in the rooms next to us talking, coughing, sneezing etc. The breakfast is okay. The staff were very helpful and they made the experience much better. The location is quite good, only three blocks from the metro and Rambla del Poblenou. There is a foul stench of urine all around the area but I got used to it after five days. The room is quite compact but manageable.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, 23 August 2014
Dear Daniel K,

Thank you for taking the time to write your review following your recent stay. We appreciate your kind words regarding our staff and are we are glad you found our location convenient. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry for the noise challenges you experienced during your stay. We would hope that you would give us another chance to make your stay as best as it can be.

Again, thank you for your time and for staying with us.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,464 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
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English first
Ankara, Turkey
Level 4 Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 August 2014

Our accomadiation was good. Comparing with the other hotels in the area, I satisfied with the hotel. I definetly recommend it for price / value ratio.
+ Quite area. Close to Poble Nou for the restaurants.
+ 5 minutes to "Bus Touristic" (green line/route) stop.
5 minutes to "Llacuna" metro station and 7 minutes to "Poble Nou" metro station which is nice to walk.
+ 10 minutes to the beach.
+ Breakfast (+ fruits, yogurt)
+ Complimentary tea & coffee in the room.
+ Air conditioning
+ Luggage room
+ Personel

- Family room is small and not special.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nesrin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
City22, Front Office Manager at Holiday Inn Express, responded to this review, 13 August 2014
Dear Nesrin A,

Thank you very much for taking the time to write your comments in Tripadvisor regarding your recent stay with us.
We really appreciate you demonstrate your satisfaction about our location, staff & breakfast.

On the other hand, we know how difficult some times it becomes for families to find a hotel where they can stay at the same room. For this reason, we are proud to offer our family rooms for maximum of 2 adults & 2 children (up to 18) always at the same price of a double room (Complimentary Continental Breakfast for the whole family!).

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Kind Regards,

Myriam Sánchez
Guest Service Manager
Holiday Inn Express Barcelona City 22@
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hafnarfjordur, Iceland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2014

Very nice hotel for a good price , we were 2 adult and 2 children the children stay for free. The Breakfast was very good. Staff was helpful and friendly, good parking lot underground and very clean in the room.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Kristjana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 6 Contributor
281 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 August 2014 via mobile

OK hotell. Breakfast not very imoressive, the coffee a disaster. Some in the staff were helpful, some really not. I had booked and paid for a room with a extra bed/sofa. Got a room with an extra chair.. However they sorted it out and I got another room eventually. Very cute rambla nearby, well worth walking all the way down to the beach!

Stayed June 2014
Helpful?
Thank Pernilla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, 17 August 2014
Dear Pernilla A,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations in a few areas. I apologize about the quality of breakfast served and for any shortcomings of our staff during your stay. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be.

We value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 29 July 2014

I stayed here for one night with my wife because we were arriving late and didn't want to spend a lot on a hotel for just one night. We got to the hotel late and the check in guy wasn't very friendly at all. Then the room was tiny and very dirty. The shower was too small and dirty. They put us in a room right by the elevator so it was noisy all night. Also the bed was one of the worst beds I've experienced in a hotel. It was hard as a rock. The breakfast was only ok in the morning, but at that point we were just glad to be checking out of the hotel. I would definitely not recommend this hotel to anyone, even though it's a Holiday Inn Express I don't think it lives up to the brand name at all.

Room Tip: don't get one close to the elevator.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank r0gerthealien3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
City22, Manager at Holiday Inn Express, responded to this review, 1 August 2014
Thank you so much for taking the time to leave us your feedback. It is always welcome to read our customers reviews. We would like to apologize for any inconvenience the hotel conditions may have caused you. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments about this specific issues have been documented and will be forwarded to the appropriate department for necessary actions.
We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction.
Sincerely,

Mariana Barletta
Guest service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Barcelona hotels

Chelmsford, United Kingdom
Level 6 Contributor
135 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 July 2014 via mobile

We stayed here recently for 1 night before a cruise. For the money it offered great value. Rooms clean, modern and bright. Breakfast was a continental buffet style with all the usual bits croissants, hams, cheese, cereals, juice teas and coffees. For the money great value and in a good location near Beach and poblenou ramblas which is busy at night with lots of great bars and restaurants. Staff were very friendly and helpful. Can't fault it.

Stayed July 2014, travelled with family
Helpful?
Thank Ferg28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: C/Pallars 203, 08005 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#204 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Holiday Inn Express Barcelona City 22@opened in May 2008.A privileged location within the new architectural project 'Barcelona 22@' with easy access makes the hotel an ideal choice for both business and leisure travellers.The Holiday Inn Express Barcelona City 22@ is located at few minutes away from the Barcelona International Convention Centre (CCIB), Forum Area and the beach of 'Mar Bella'. The Sagrada Familia, the Barceloneta area, Plaza Catalunya, las Ramblas and all the major modernist Gaudi's buildings such as La Pedrera & Casa Batlló are located just at few metro stops away and the Barcelona`s stadium 'Camp Nou' is located 6 km away.Our 186 bedrooms offer a refreshing modern decor, tea & coffee making facilities free of charge, internet access (WIFI in all rooms as well as public areas), flat screen TV with satellite and pay TV available. We offer a delicious complimentary continental buffet breakfast to all our guests!! We are looking forward to welcome you to the 'Hotel Holiday Inn Express Barcelona City 22@'. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Barcelona
Holiday Inn Express Barcelona, Catalonia
Holiday Inn Barcelona

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