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“Nothing worked in the rooms, poor standard”

City Park Hotel Barcelona
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City Park Hotel Barcelona
Ranked #443 of 513 Hotels in Barcelona
Reviewed 1 July 2014

We stayed here for a girly weekend at the end of June and the standard was pretty poor. All 3 of us were in the same room. One of the girls was put on an armchair bed, which creaked everytime she moved. We were only provided with one glass in the room, when we asked for another at the front desk we were told to 'return them this evening' - have no idea why!?
The pillows were the smallest I had ever slept on, and I darent ask for more due to the customer service in reception.
As it said on the website that the room came with a hairdryer, we all decided to not take one. No surprise that the hair dryer didnt work in the bathroom. It over heated after 1 minute of use and we then had to wait 5-10 mins for it to cool down.
The shower head didnt connect for us to shower properly, so we had to hold it to avoid it dropping on our head.
The mini fridge also didnt work, so when we bought water, juice and fruit for our room, this was a complete waste of money. The light was on inside, but didnt cool anything.
Overall, the hotel did what we needed to, and we were able to go to sleep. However, I would not stay in this hotel again. It should be able to provide a much better resource of amenities and customer service.

  • Stayed: June 2014, travelled with friends
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Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 34 reviews

Reviewed 29 April 2014

Stayed here over the easter weekend, whilst clean enough, they do not do customer service very well, I, e we asked for more pillows but just got one, so asked for another one and it never turned up, plus there are no tea or coffee in the rooms, small point but make such a difference, all in all, in the future I would rather spend a bit more for a better hotel

Room Tip: Find another hotel
  • Stayed: April 2014, travelled as a couple
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Thank watcher1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2010

we stayed at this hotel only for a couple of nights as we were doing a city break the hotel is situated right next to one of the main metro stations and i highly advise anyone who is on a city break to use the metro its so easy and really cheap only 8 euros for 10 trips (but make sure you have a metro map) but the hotel let it down, the receptionist was nice and friendly and the hotel was nice but the rooms were not so good very basic and the bed was rock hard and not enough pillows add to that there was a strong smell of smoke and we are both non smokers so i noticed that as soon as i walked into the room also they didnt give me a safe key and when i went back down to reception they said they didnt have it so i was left with no safe to put my passports and tickets home in, in the (pick pocket capital of the world apparently) we never got pick pocketed but saw people who did. thankfully the receptionist said she would put our things in the safe at reception the rooms are need of refurbishment lots of stuff was cracked and chipped or broken although the bathroom was quiet nice and modern. we booked this hotel as a 4 star but would not class it anymore then a 3

  • Stayed: October 2010, travelled as a couple
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Thank friznatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2010

The hotel was okay for the purpose - that was to see Barcelona without paying over the odds. It is quite far out of the centre but we enjoyed the trip in, which we mostly did on T3 which stops on the road outside the hotel. We therefore experienced both the touristy Barcelona and life in the suburbs. Check-in was unbelievably slow and we waited one hour there! Admittedly they said there had been a problem with the computer that day... Also, rather irritatingly, the keycard for the door seemed to de-programme itself every day. However, I really appreciated the free safe in the room. We only ate breakfast in the hotel but that was variable. One day the coffee machine broke and someone put tablecovers on the floor to wipe up the mess and then just left them there! There was only one person on and the work was just too great for her, the next day there were two people on and the coffee machine had been replaced and that made it a bit better. Unfortunately, on our last day we arrived for breakfast just after a large adolescent group had been in and it was just a dreadful mess and much food had run out. However, the hotel was very clean and bedrooms were well kept.

  • Stayed: July 2010, travelled with family
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Thank annech10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile
Google Translation

Stayed: June 2017, travelled with friends
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2016
Google Translation

Room Tip: La habitación en la que estuvimos fue pequeña, pero totalmente funcional.
  • Stayed: August 2016, travelled as a couple
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Thank Gaby0054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2016
Google Translation

  • Stayed: July 2016, travelled with family
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Thank mlagk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Park Hotel Barcelona

Address: Calle Carretera Reial 132, 08960 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #443 of 513 Hotels in Barcelona
Number of rooms: 277
Also Known As:
City Park Hotel Barcelona Catalonia

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