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“Nice hotel”

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Hotel SB Diagonal Zero Barcelona
Ranked #247 of 515 Hotels in Barcelona
Reviewed 4 August 2014

Nice hotel with a nice location close to the beach, public transportation and a shopping mall. We stayed there with our 2 children for 10 days and was overall very satisfied with the stay. The roof top pool is quite small, but with the beach close by this was not a problem. Our room was big and comfortable. We would definitely consider to stay there again.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Michael_Sundet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 5 August 2014

Dear Michael,
Thank you very much for posting a wonderful review, we are pleased to know that you liked our hotel, I'm sure your feedback will be useful for other travelers who are planning to visit Barcelona.
We hope to return to them to receive SB Diagonal Zero Hotel on your next visit to Barcelona.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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432 - 438 of 2,197 reviews

Reviewed 29 July 2014

I stayed here as part of a business trip. Thankfully I upgraded to the executive level after reading other reviews. Rooms are tiny so it was nice to have a lounge in which it sit and relax. The lounge also has a nice outdoor space. Sadly it also attracts the greedy who need to 'load up' on beverages and snacks.

Location was fine for business, but not ideal for accessing the tourist spots. Mall just down the street has a few dining options.

Warning, if you have an early am flight or business meeting, don't plan on coffee, there is nothing available before 7 am, even from room service. And they won't even bend the rules by 5 minutes.

Shower is tiny, and towels provided are minimal. Also has the annoying system whereby the room key operates air con and lights. So if one is out all day and late into the evening expect to wait a few hours for the room to cool down in hot summer months.

Room Tip: Upgrade to executive floor
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Chicag0AB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 1 August 2014
Google Translation

Apreciado cliente,

Le agradecemos que nos escriba su opinión sobre nuestro hotel. A pesar de no ser un comentario positivo le agradecemos que lo comparta con nosotros porque de esta manera podemos continuar mejorando nuestros servicios.

El hotel no esta en pleno centro de Barcelona pero tenemos una parada de metro a pocos minutos andando del hotel, esta línea les lleva directamente en el centro.
Sentimos profundamente que nuestro servicio esta vez no estuviera a la altura de sus expectativas.

Por favor acepte nuestras más sinceras disculpas por los inconvenientes causados.
Esperamos volver a recibirle muy pronto por nuestro hotel.

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Reviewed 29 July 2014

I was in Barcelona last February, we arrived at Diagonal Zero SB and let me tell you was much more than expected. Excellent food, location, very close to the Miramar mall, the people was very kind and always prompted to help....Best of all the price, very affordable.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank amiliani2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 1 August 2014

Dear guest,
First of all thank you for your very positive comments about our hotel, we are extremely glad to know you had a memorable experience with us.

We would love to receive them below

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Reviewed 24 July 2014

Great location if you are at a convension. Nicely decorated; Need to improve in maintnance and some parts of service. For example:
Nice Gym, certainly for European hotel, yet TVs on machines do not work.
Nice toutch control system in the room, but you need to pound on it to make it work - wish for regular light switches...
Had a n issue where the bottom of the sink got detached (likely when cleaner was there); called in the eve. Had to wait a while ; was promised 5 min yet no one came. Had no sink and was late in the eve when I had an early am flight departure. Eventually forced rep to stay with me on the line till someone that could fix it came (they send bell boy first but certainly he could not fix it).
So overall, nice, but they have gaps that with some work and attention can be fixed.
ANother good part - have microwave in the room. As there is no coffee machine, this is the onbly way to boil water for coffee/tea.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank RRSMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 25 July 2014

Dear costumer.
Thank you for taking the time to write a review about our hotel. We appreciate that we also have negative experiences because it is these comments which help us to correct our mistakes and allow us to keep improving every day.
Greatly regret that our staff has not fulfilled expectations since our motto is to provide good service to our customers.
We would love to meet them later, and show that the events of his last stay with us are isolated cases.
best regards,

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Reviewed 20 July 2014

This is the second year I spent with mom hotel.
It all starts personal attention of Mr. Dario Martinez - Revenue Manager - thank you.
Amazing hotel with great staff and very high level of service.
We booked a business room on the 14th floor with free entry to the business lounge on the 15th floor and Spa Club - Holiday World.
Reception - fast service and very high quality, personal attention to each guest.
One of the best breakfast in the hotel I know.
Business lounge with a selection of treats and drinks of all kinds - Excellent.
Amazing spa with a spacious Jacuzzi and a team that always helps in everything and interested.
Excellent room with comfortable beds, upgraded bathroom, central system that controls all electronic systems including air-conditioning and room lighting.
Hotel clean and tidy, clean rooms high level.
In conclusion, highly recommend especially business rooms.

Room Tip: Strongly recommend to book business rooms with free entry option business lounge and spa club.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank Reuven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 21 July 2014

Dear Mr. Reuven,

First of all thank you for your very positive comments about our hotel, we are extremely glad to know you had a memorable experience with us.
I'm sure your comment will be useful for other travelers who are planning to visit Barcelona.
We would love to receive them below
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

Booked here with my wife. Very pleased bright clean and great location, away from all the hustle but all the transport links on your door step. Great beach close by. Staff friendly and helpful all at a great low price.

Stayed: June 2014, travelled with family
Thank curbytaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 17 July 2014

Dear guest,
Thank you very much for posting a wonderful review, we are pleased that you liked our hotel.
We hope to return to them to receive SB Diagonal Zero Hotel on your next visit to Barcelona.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

if you want to make a reservation in this hotel I warmly recommend you to reserve an executive room it´s hardly more expensive that a normal double one but you get free use of the spa which is small but very clean and during the day very tranquil,you get free use of the 15th lounge zone which is an exclusive area where you can have drinks and snack for free and enjoy them on a nice, quite terrace and the executive rooms are large and very well equipped.The restaurant serves nice food and not too expensive.Nearly all staff is Italian but they´re very kind and helpful.The only negative points are; they had a big television screen in the restaurant with football ( I can understand that they have one in the bar but in the restaurant ????) ,the pool area is small and very crowded and at breakfast we had to wait till a table became available.
But all together is was a good experience and I can´t wait to repeat. I definitively want to go back.

Room Tip: executive rooms have certain advantages
See more room tips
  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank ccleirbaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this reviewResponded 16 July 2014

Dear Cleirbaut,

First of all thank you for your very positive comments about our hotel, we are happy .
We are glad that you liked our hotel, and of course we hope to receive soon by SB Diagonal Zero.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel SB Diagonal Zero Barcelona

Address: Plaza Levante, S/N, 08019 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Barcelona
#31 Spa Hotel in Barcelona
#137 Family Hotel in Barcelona
#143 Romantic Hotel in Barcelona
#157 Luxury Hotel in Barcelona
Price Range: £63 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel SB Diagonal Zero Barcelona 4.5*
Number of rooms: 262
Official Description (provided by the hotel):
Hotel SB Diagonal Zero Hotel is conveniently located across from the CCIB and Auditorium, near the beaches, coastline and the Diagonal Mar Shopping Centre. With magnificent sea views from the pool floor 17. There are Deluxe rooms, Executive rooms and Suites with Jacuzzi, and also family rooms, most of them with sea views. In the hotel there si an SPA: the Spazio Wellness where you can relax. ... more   less 
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Also Known As:
Diagonal Zero Barcelona
Diagonal Zero Hotel Barcelona
Hotel SB Diagonal Zero Barcelona Catalonia

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