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“Very disappointing”

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HLG CityPark Pelayo Hotel
Ranked #372 of 521 Hotels in Barcelona
Leeds, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very disappointing”
1 of 5 bubbles Reviewed 30 October 2013

From the moment I entered the hotel the stench of sewage in the tiny reception area made me realise I had made a mistake. Although the bedroom was clean it was extremely cramped for two people. The bathroom was also clean and towels were changed each day and the bed was made. However, the smell continued to be awful. The very poor breakfast was down some stairs into a windowless cellar which had paint peeling off the walls. Altogether a horrible experience. I would never return. I expect at least the same facilities that I have at home, not stinking rooms and eating in a cellar. The only good thing was the excellent situation of the hotel for accessing all the main tourist areas but that did not compensate for the disappointment. I have to agree with everything said by others who have complained.

I would also mention we were both bitten by fleas, but these might have hapened when travelling the crowded metro.

Room Tip: Stay at a different hotel
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pandrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

Traveller rating
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    27
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46
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
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English first
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 28 October 2013

We chose this hotel mainly because of its closeness to the the centre of the city.
It is located 5 minutes walk from Placa Catalunya in a street with a lot of shops.
The hotel is small, but the rooms are good. There was mini fridge in our room and a free Wifi.
The breakfast was OK. The staff was good and helpfull.
It is a very good hotel if you want good qualities for reasonable price.
We really enjoyed our stay in the hotel.

Room Tip: Higher floors are quieter. The hotel is in a bit noisy street.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eli K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 October 2013

After a tiring trip nothing more pleasant than getting to a hotel where you feel cattered to. Receptionists are warm and caring. Installations are simple but clean. It´s worth each Euro you spend there. No to mention the nice location...near the Ramblas. Rooms are not too big but enough for a comfortable stay.

Room Tip: All apartments are nice.
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joaommoita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

Stayed with a friend for a quick getaway for 3 nights. Could not have had a better place to stay for our first time to Barcelona. The concierge was amazing and totally patient with two 21 year old American girls traveling. It's only about 2 blocks away from Las Ramblas. We were able to walk everywhere which was so convenient. The rooms were really basic and had everything we needed in them very clean as well. For the price and location would definitely stay here again!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathryn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreux, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

Hotel was a little hard to find, but once there, met some of very friendly staff, and central location (also 5 steps from metro). Rooms are clean and not noisy at all and reception operates 24/7. Recommend!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leon134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 14 August 2013

We booked a 2 night last minute cheap break with British Airways at this hotel purely for it's location and weren't disappointed.It is 2 minutes walk from Las Ramblas and right next to metro station. The rooms are basic but very clean ,bed comfy, aircon very welcome, with fridge,safe and tv. Bathroom fittings pristine and plenty of hot water.Linen and towels changed daily. Very little noise from street or hotel. Reception staff are great-provided maps, plus info on metro, bus routes and recommended best places to eat for real catalonian cuisine. Didn't have hotel breakfast but loads of cafes ,bakeries and shops right outside hotel. If you are looking for luxury and a nice view then this hotel is not for you but is ideal for a short city break. Barcelona is lovely and we found everyone really helpful. Felt completely safe even late at night walking down the little back alleys. Would stay at City park Pelayo if returning to Barcelona.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaydeemills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mira, Italy
2 reviews
4 of 5 bubbles Reviewed 6 August 2013

City Park Pelayo Hotel is the perfect place to spend a young, rich, funny holiday in Barcelona for young people. It is in the center of the city, in Plaza de Catalunya, and in this part of the city there is all you need to have a speldid holiday: a lot of shops, expensive and cheaper (like Zara or H&M), a lot of different pubs, restaurants or fast foods and typical location to spend your nights, the metro stop.. The staff is lovely, extremely kind! Rooms are clear, we were in the corner one and the view was amazing! It was large enough for two people so we could stay there a week in a very comfortable situation! In my opinion it's also perfect for young couple or large groups of friends..

  • Stayed February 2013, travelled as a couple
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Anna U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HLG CityPark Pelayo Hotel

Property: HLG CityPark Pelayo Hotel
Address: Carrer de Pelai, 1, 08001 Barcelona, Spain (Formerly HLG Citypark Pelayo)
Region: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Hotel Style:
Ranked #372 of 521 Hotels in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:2 star — HLG CityPark Pelayo Hotel 2*
Number of rooms: 48
Official Description (provided by the hotel):
The CityPark Pelayo Hotel welcomes you to a hotel next to Las Ramblas with a modern and functional design, for both business travellers and those looking to enjoy a pleasant stay in the city. The services of the CityPark Pelayo Hotel are the ideal complement for your trip to Barcelona and include daily full breakfast, free WiFi in common areas, 24 hour reception, ticket sales, lounge room, Internet Corner, laundry service ($), wake-up service... ... more   less 
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Also Known As:
HLG CityPark Pelayo Hotel Barcelona, Catalonia

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