We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, Not Great”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mandarin Oriental, Barcelona
Ranked #23 of 513 Hotels in Barcelona
Certificate of Excellence
usa
Level 6 Contributor
453 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
“Good, Not Great”
Reviewed 27 October 2013 via mobile

There is no point in choosing a Mandarin as a value proposition in business terms. As their expensive "she's a fan" advertising campaign (which you pay for in your room rate) indicates, Mandarin is all about fashion, celebrity and cool.

But cool, as Apple shows, can be superior in functionality as well as design. Here the Mandarin fails. At first blush, your bedroom looks sleek, modern fixtures, earth tones. But the room was not prototyped; the designer did not sleep there.

As reviewers have stated, the shower stall can overflow, the sink is too shallow, lighting is too low, the desk chair is hopelessly uncomfortable, it's hard to find the window shade controls, the bath towels aren't plush enough, you have to call housekeeping for an adaptor. In addition, to be charged for wifi on top of the very high room rate is rubbing it in.....but if that worries you, you probably shouldn't be staying here.

All that said, the room design and fixtures are very attractive and have the Zen-like feel you expect from a Mandarin. Sound insulation is also good. But if you want to be comfortable and not cramped, you must book a Deluxe rather than a Standard room.

Service is very responsive and friendly, more than sufficient to compensate for the occasional oversight. Like the staff, the public areas are warm and welcoming and not wasteful of space. The open rooftop terrace is a valuable bonus, a good place to relax on a fine day.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spencerusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,369 reviews from our community

Traveller rating
    1,040
    200
    77
    36
    16
See reviews for
257
634
64
168
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
San Jose, California
Level 3 Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 October 2013

Although the staff was very friendly and helpful, this hotel was a big disappointment to me as a business traveler. The room was very cramped - virtually no space to maneuver around the bed, a weird wall that separated the bed from a tiny desk (more on this later), and one (!) very narrow drawer inside the closet for clothes. At least 25% of the room space was taken up by a huge round bathtub next to the shower area that could have been used for a more functional working area, perhaps a small table, and a decent set of drawers.
It was very hot the week I was there and the air conditioning did not work properly and it took several calls before someone who knew what they were doing could get it working.
The lighting in the room was also terrible, especially in the bathroom. It was similar to the dimmed lighting in a restaurant late at night. I had to keep walking out of the bathroom and over to the window to put on my makeup but even that didn't work since many mornings I had to be out the door before the sun was out. I honestly thought there was a problem - that there must be some dimmer switch I could not find - but the staff assured me that the low lighting was intentional.
There was plenty of hot water in the big shower area but it was in a large open space and it flooder the entire area.
Working in the room was really uncomfortable - as noted above, the desk was not very practical or functional. It was crammed with all kinds of apparatus and magazines, and was very very narrow so that my PC was hanging off the edge as I worked. In order to plug my power adapter into the wall, I had to pull the desk out into the room since the high back of the desk (form over function again) was a problem. And of course one of the outlets didn't work so I had to unplug the phone in order to use my PC.
Bottom line: although the location is great and staff is nice, I won't stay here again and definitely would not recommend as a place for business travelers. No real space in the lobby to have a quick conversation with colleagues, no bottle opener in the room despite the fact that the water bottle (one) they leave for you any many in the mini bar are not twist off, overly perfumed lobby and hallways (headache inducing)...not good!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level 4 Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 October 2013

My wife and I spent two nights at this overpriced hotel before a cruise from Barcelona. At roughly, $700.00 per night, we expected something special. Instead, we got a smallish Holiday Inn type room not ready until 5:00 pm with a stubborn light that would mysteriously go on during the middle of the night. The hotel staff tried to fix it on the first night but it still malfunctioned.

At this price level, you expect perfection. Even without the malfunctioning light fixture, the hotel was a disappointment!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lloyd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

Modern hotel in a great location. Staff couldn't be friendlier or more helpful. The room was tiny but clean and the bed was very comfortable. The bathroom, though cool looking, lacked privacy and the shower tile was very slippery. The rooftop space was a wonderful bonus, affording beautiful views of the city.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stefanie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 5 Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 October 2013

I could make a list of BEST... Best Location, Best staff, Best breakfast... Very nice Spa, Very nice rooms, very nice bathroom. Great terrace on top 'Terrat', Great bar.... what else can I say?! Obviously by paying for an expensive hotel you would expect all of these... but since this hotel is small - comparing to the big luxury hotel in Barcelona, you are treated like a guest. they all try to remember your name and they all try to make you feel special.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MC S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nome, Alaska
Level 6 Contributor
182 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 11 October 2013

It amazes me to read the gushing, thrilled reviews! Yes, it is better then Holiday INN...sort of. The problem is that the design was meant for viewing, not for guests. There are no comfortable chairs anywhere...literally none! The bathroom is glass enclosed...try to use it at night without distrubing your fellow guest!
The shower is open, such that it is impossible not to flood the bathroom floor upon use. The sink is about 4 inches deep, ensuring floods there. Instead of centering the sink to allow articles to be placed on either side of it, it is on the far end of the counter.
The $50pp breakfast (yep!!) arrive improperly cooked/cold all 3 days of our stay. Some of the buffet food looked like it had sat there for days....
The vaunted Bankers Bar is pretty....but don't try to sit there comfortably. The special $20 Bankers martini was more citrus juice than alcohol.
The hotel tap water is so foul tasting you should avoid it like the plague (they say it is safe!). But, for your ultra expensive room, they leave you 2 bottles of 6 ounce water....not very generous.

Our room was finally made up at 4 pm after a call to the front desk.
So....what makes you feel like a princess?? What about this is wonderful???? Read The Emperor's New Clothes to find out........

Room Tip: choose a different hotel...there are no good rooms!
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Magellan008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwalk, Connecticut
Level 6 Contributor
321 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 10 October 2013

Centrally located, this hotel with 98 rooms occupies an elegant mid-twentieth century building with a strikingly contemporary interior. The service, staff and restaurants are excellent. The restaurants include Moments with two Michelin stars. Concierge service is first rate. We enjoyed a sushi/wine bar, Terrat, located on the roof of the hotel with panoramic vies of Barcelona. Some of the rooms are small so check out the suites. A new all-suite addition to the hotel is currently under construction.

Room Tip: Adjacent to the hotel there is some construction going on so avoid a room on that side of the hotel.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cosmo144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Barcelona hotels
Eixample
Majestic Hotel & Spa Barcelona
Eixample
El Palace Hotel
El Palace Hotel
#10 of 513 in Barcelona
1,712 reviews
Eixample
Cotton House Hotel, Autograph Collection
Show Prices
Show Prices
Show Prices
Ciutadella / Vila Olimpica
Hotel Arts Barcelona
Hotel Arts Barcelona
#59 of 513 in Barcelona
4,581 reviews
Eixample
Alma Barcelona
Alma Barcelona
#17 of 513 in Barcelona
1,818 reviews
Barceloneta
W Barcelona
W Barcelona
#110 of 513 in Barcelona
6,289 reviews
Show Prices
Show Prices
Show Prices

Been to Mandarin Oriental, Barcelona? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Barcelona

Property: Mandarin Oriental, Barcelona
Address: Passeig de Gracia, 38-40 | Mandarin Oriental, Barcelona, 08007 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Barcelona
#6 Business Hotel in Barcelona
#10 Family Hotel in Barcelona
#20 Romantic Hotel in Barcelona
#20 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Mandarin Oriental, Barcelona 5*
Number of rooms: 120
Official Description (provided by the hotel):
Mandarin Oriental, Barcelona is an elegant, contemporary hotel in the heart of the avant-garde city's celebrated Passeig de Gracia. Located in a renovated mid-20th century building, this 120-room hotel, offers exceptional services and facilities including an award-winning spa, innovative dining at BistrEau by Angel Leon and two Michelin-starred dining by Carme Ruscalleda, within an exquisite interior created by world renowned Spanish designer Patricia Urquiola. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Agoda, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Mandarin Oriental, Barcelona reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Barcelona Hotel Barcelona
Mandarin Oriental, Barcelona Catalonia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing