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W Barcelona
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Reviews (6,720)
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4,088
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All reviewseclipse barbliss spabravo restaurantwet deckfabulous roomcool corner suitebliss productsfloor to ceiling windowsfrosted glasstop floorsea viewmediterranean seamood lightingpool area isamazing hotelbarceloneta beachhotel guests
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2,330 - 2,335 of 6,720 reviews
Reviewed 29 August 2014

I stayed already at this hotel in 2013 and loved it now going back again and already looking forward for my next stay in Barcelona Service is excellent , check in can be busy but not terrible food is fantastic
cons : Pricy !

  • Stayed: October 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Kristof O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBarcelona, Hotel Manager at W Barcelona, responded to this reviewResponded 2 September 2014

Dear kristofo2014,

Thanks very much for taking the time to write such a nice review concerning your stay on October 2013. I'm so happy to read that you loved it and that you are coming back again to visit us. Please let me have your confirmation number so I will make sure you have a wonderful stay with us one more time. You can contact me through my personal assistant elisabeth.vilardell@whotels.com.

Have a Good One!

Hotel Manager
W Barcelona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

The location of this hotel was great. It is right on the beach with beautiful views. The staff are very nice. The Pool is beautiful, but busy. Service was really high! Would go back again!

Only con was that check-in and out were busy.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBarcelona, Hotel Manager at W Barcelona, responded to this reviewResponded 1 September 2014

Dear Ryan M,

Thank you for this five star review of your recent stay with us. I am delighted to read that you had a great time in W Barcelona. However, I will share your comments regarding the check-in & check-out with my Director of Rooms and Director of Welcome Office, to see how this point can be improved.

We very much look forward to welcoming you back when you are next in Barcelona.
Warm regards,

Hotel Manager
W Barcelona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

Its a bit Ibiza trashy, kitschy, hip and trendy, a bit high-end Las Vegas, LA madness with a bit of new money bad taste mixed in. As the newest and shiniest hotel in Barcelona, my partner wanted to stay here. After a week of activity holiday in the Pyrenees I thought 3 nights of luxury would be a treat. The W is a seriously fun hotel, every day it is thronged with guests and general sightseers who walk from one end of the beach to the other. Its always busy and noisy in the lobby. Friday and Sunday night the place is packed and even though we were on the side away from the pool we could still hear the dance music. Only just and it was ok as the music is good. It is fun to people watch as the models file up to Eclipse ogled by sad men clutching beers in the lobby. It is a nocturnal hotel. The decor really works in the night. The red walls and carpeted corridors look bizarre in the daylight. There is piped music - sometimes minus bass everywhere. We had a fabulous room and the view was amazing. The room was very comfortable if a little contrived i.e. there is a light installation to change to suit your mood. Except when we walked into the room, the maintenance guy was fixing it and it never worked.
To get to the centre of Barcelona needs a taxi ride which is around 6/7 euros. You can walk it once if you really want and never do it again!
A little confusion at check-in we were told we had breakfast included and thought we should check again as we have been caught out before at other hotels and then over how many bottles of mineral water you are given free daily - is it one or three? Who knows?
We enjoyed the pool (finding a bed was tough) and beach.The pool is not heated which is annoying but I can see why they did that. Its a small and popular area. This is the hottest time of year and yet you could only stay in ten minutes maximum before shivering. The loungers by the pool get snapped up really early - we got there at 9.30 and all the towels were down, no beds or cabanas to be had. So the alleged "Germans" will make an early morning raid to make sure they get their towels and then arrive around "suits me o'clock" which is seriously uncool. There are more beds on the beach and its a private area just for guests.
The W is a big party hotel, where the beautiful people come out at night. Just don't expect to be next to one at the pool. It's the usual middle-aged people and small children. The pool staff are very attractive but they would be wouldn't they? In fact, all the staff are young and friendly and beautiful. Where do they hide the older management or do they get moved on to another part of the Starwood group. Does it use "Logans Run" as the hotel staffing model or do they just get partied out eventually?
The W Barcelona was good as it was really hot and we could escape to the beach after the city but not really us. We are more Intercontinental/Mandarin Oriental people, don't drink, have a 7 year-old so can't use the club but I can see the appeal for others. It is a lot of fun.
If you are the kind of person who needs to bring your LV or Hermes bag to the beach, book it Danno. Me, I am a Celine handbag kinda of girl. And I don't bring it to the beach.

Room Tip: Take the sea view side if you don't want to hear club music at the pool - there is a pool party on Sunday nights. Check when booking.
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank cockneygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

We booked and paid for a 'Cool Corner Suite' in advance. We requested a 'high floor' although it stipulated this couldn't be guaranteed. Upon arrival we were informed we had been given the first floor, we made it obvious immediately that this wouldn't be acceptable, unfortunately no higher floors were available, but was assured we would be moved the next day, which we were moved to the 16th floor at 16:00. Given that these suites are €900 per night there should have been some recompense as the first floor suite was far inferior to the 16th floor.

The 16th floor suite allocated smelt of smoke, but given we had already complained did nothing to report this and the views from this suite were by far superior to the first floor.

There was no table in this €900 per night suite as shown on the website photos, we used three small tables/stools to eat and drink on.

On the whole the housekeeping let this hotel down on almost every level, not replenishing the shoe cleaning kit (which had been used by the previous guests) or other 'personal' items. On Sunday 24th the room still had not been serviced by 15:30, not acceptable for a €900 suite.

On the days that were sunny there was a 'bun fight' for the sun loungers, clearly not enough for this five star hotel. The staff at the Wet Bar were friendly, but on every occasion we had to get our own drinks from the bar, on one occasion we had to wait for an ice bucket, as the staff were allowing people to use all the ice for the popular 'challenge' on facebook.

We had a constant problem with the key card, having to report this to reception which was always extremely busy.

After all the above we requested to speak to a Duty Manager on Sunday 24th but no senior management were on duty. We were offered a complimentary breakfast, which we accepted. However to reiterate this Five Star Hotel fell well short of our expectations bearing in mind we spent €900 per night for five nights and spent over €900 on extras.

Room Tip: Beware when booking a 'Cool Corner Suite' as the first floor fell well short of our expectations
Stayed: August 2014, travelled as a couple
Thank londonvisitor186390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBarcelona, Hotel Manager at W Barcelona, responded to this reviewResponded 2 September 2014

Dear Guest from Guildford,

Thank you for reaching out through the Tripadvisor website! Certainly surprised to hear of your feedback from your stay with us this august.
So sorry to hear that we were not able to assign you a Cool Corner Suite on a high floor on arrival as per your request. Indeed, this is always subject to hotel´s availability on the guest arrival and I suppose the hotel was fully booked on the day you arrived.

On the other hand, please accept my most sincere apologies with the different inconvenicnes you experienced with the housekeeping and Wet Deck service, and the problems you encountered with your room keys. All the points raised have already been investigated and appropiate corrective actions have already been taken with the Head of Departments so this does not reocurr again with other guests.

Should your travels bring you back to Barcelona, I would welcome the opportunity to have you experience W again and I will personally ensure you are well taken care of.
You can reach me through the Executive Office email address at elisabeth.vilardell@whotels.com.

Again, sorry if your stay was not the one you expected it.

Sincerely yours,
Hotel Manager
W Barcelona

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Reviewed 28 August 2014

Located in the city of nightlife, this hotel is awesome!. When we check in it literally live up our holiday mood & the rest of our Europe destination. This hotel have 2 restaurant where you can have your breakfast, lunch & dinner. It have a W Lounge, W Lounge carnovsky graphics, eclipse bar north/ south & Club. The hotel is located at the beach! The view is magnificent from the restaurant & your room. You can take a walk from the hotel to the beach all the way to the other end where they have a Casino & Club.

Room Tip: Get a higher floor room
  • Stayed: October 2013, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank geofkaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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